Kohl's Reviews

Updated July 3, 2015
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3.2
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,266 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,120 Employee Reviews

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  1. Featured Review

    Helpful (6)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. Sales, while i was part-time, i was blessed to recieve fulltime hours on a permanate basis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lenexa, KS
    Former Employee - Sales Associate in Lenexa, KS

    I worked at Kohl's (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun. Good training Excellent management and peer team. The management do listen to the needs of the sales teams.

    Cons

    The ability to buy merchandise at a discounted price is really much too available.

    Advice to Management

    Keep up the great job!


  3. Kohl

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Associate in Norwalk, CA
    Current Employee - Freight Associate in Norwalk, CA

    I have been working at Kohl's (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Some of the best reasons to work at Kohl's is the flexibility

    Cons

    Downside is no hours,should give more

    Advice to Management

    To keep a great employee,is to give them more hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. KOHLS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The management was great and I made made many friends with my co-workers that will last a lifetime. The training was outstanding and was ongoing.

    Cons

    The hours decrease in the summer time, and the pay raises are based on the amount of people you get to sign up for Kohls Credit Cards.

    Advice to Management

    None


  6. Kohls

    Current Employee - Kohls Sales Associate
    Current Employee - Kohls Sales Associate

    I have been working at Kohl's

    Pros

    Flexible hours, Great co workers,

    Cons

    Mangers clearly give benifits to certain employees.

    Advice to Management

    Treat everyone the same and no more playing favorites


  7. POS Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    professional, flexible, courteous, respectful, talented

    Cons

    none none none none none


  8. Expects too much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home and Kids Associate in Converse, TX
    Former Employee - Home and Kids Associate in Converse, TX

    I worked at Kohl's part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The discount is the only pro to working there

    Cons

    E3s constantly barking orders and demanding replies on walkie makes it hard to interact with customers, many times I was the ONLY associate for home/kids/shoes, pay too low for what they made us do, we had to stay 1-2 hours after close to help others in their department after we took care of our own department, POS had no product knowledge and expected us to run to them constatly while we were busy in our department. Most of the E3s I worked with had never even worked on a retail floor but got the job due to college degree, yet they thought they knew how to run a department when they had no clue what it was like to be a retail associate.

    Advice to Management

    Make sure your E3s actually have experience being a retail associate for at least a year. Having a piece of paper with a degree does not make you capable of running a team if you have no idea what it‘s like to be on the other side of that team. We are the ones doing all the work and interacting with the customers. Make sure your E3s have experienced that side first.


  9. CFH Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Rochester, NY
    Former Employee - Management in Rochester, NY

    I worked at Kohl's (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Many great associates work with you

    Cons

    Long hours/Poor upper management/7 day work week during holidays

    Advice to Management

    NA


  10. Strong Lack of Communication & Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Associate in Bloomington, IN
    Former Employee - Freight Associate in Bloomington, IN

    I worked at Kohl's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -- Nice employee discount that stacks on coupons.
    -- Pretty relaxed environment and friendly co-workers

    Cons

    -- Similar freight employees at other companies make more per hour for the same work.
    -- Managers are not well informed and synced among each other. You will have multiple managers telling you the same thing. A lot of time is wasted simply figuring out what is even going on.
    -- Turnover is quite high because they have a ton of employees that all only work 10-25 hours per week.
    -- Interview was so fudged up with paperwork they didn't even get me a proper name badge or compensation information. I ended up working several shifts before knowing what I was even getting paid, yes seriously. What a joke.

    Advice to Management

    When it comes to interviews, group interviews are an abomination. An obvious tactic to avoid any sort of pay negotiation, and born out of laziness. Give full-time hours to your employees and reduce the amount of part-time ones. No sense in keeping a bunch of unskilled part-time employees who have no vested interest in the future of the company.


  11. Area Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benefits, Great co workers

    Cons

    No internal promotions to executive, pay is awful

    Advice to Management

    Promote from within, pay all levels except executives more, treat all employees fair



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