Kohl's Reviews

Updated July 31, 2015
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3.2
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Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,311 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,258 Employee Reviews

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  1. Featured Review

    Helpful (12)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. okay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    paid weekly very flexible schedule great co workers

    Cons

    always short staffed unrealistic expectations low pay


  3. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Kohl's full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you are going to work in Retail Management, Kohl's is the place. The company has made some exciting changes recently that make it a fun place to work. Upper management is respectful and there is a strong sense of teamwork. Great vacation time and pay is decent.

    Cons

    Its retail. Don't expect work-life balance, although the company tries its best to deliver. Working holidays/weekends is more difficult for some than others. For me personally, that is the worst part.

    Advice to Management

    Related to pay raises- Your top store management who gets placed into the poor-performing stores to turn the store around and make improvements have no financial incentive to take on these challenges. With the current pay raise system, in many situations the front-running management will receive a 0% annual raise, while watching those who were not capable of handling the challenges receive a large raise because of the high-performing store they were placed in. While lack of performance should never be rewarded, in certain situations like this it may be worth addressing or you are going to lose your top talent.


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  5. Part-time to full-time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northridge, CA
    Former Employee - Anonymous Employee in Northridge, CA

    I worked at Kohl's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Family orientated business. Flexible shifts

    Cons

    Started as part-time. Took one year to get to full-time


  6. Wow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newport News, VA
    Former Employee - Anonymous Employee in Newport News, VA

    I worked at Kohl's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can clock out 5 minutes early without getting in trouble or affecting your pay

    Cons

    Everything else, management, wages, work load, etc.

    Advice to Management

    I worked at a store where the management was comprised of micromanaging schizophrenic madmen, who never had your back no matter what. My co-workers were mostly lazy who were completely fine with leaving messes for me and others to clear, up even on slow days. I took this job because it offered "competitive wages and a fun working environment." Federal minimum wage law is not a competitor and that was by no means fun. They even stopped letting us wear jeans while UNLOADING TRUCKS in Virginia heat and humidity, so I got to ruin my nicer clothes doing that.


  7. It depends on the person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    Good people and great culture

    Cons

    Bad hours, lack of work life balance even if they say it's great, pay is less compared to competitors


  8. Kohl's Cares (More Likes Kohl's Don't Care)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Area Supervisor in Pensacola, FL
    Former Employee - Customer Service Area Supervisor in Pensacola, FL

    I worked at Kohl's (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great communication between individual managers, some decent benefits (Lower bills and credit quota makes some good money if you can get credit)

    Cons

    No communication between managers and employees on a daily basis. Yelling at you for not doing jobs that they haven't told you to do.

    Advice to Management

    Increase in places to move up. There is no way for people to move up in a timely manner. Also giving BS excuses like you are great for this job, but in reality they have no future vision for you as an individual.


  9. Easy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great associate discount. Friendly people. Kohl's really does care about its employees. Flexible schedule and easy to get time off for vacations.

    Cons

    Soliciting credit constantly. You can only work up to 26 hours if you are part time. And only 36 if you are full time. You have many goals for each day to reach.

    Advice to Management

    Offer benefits to part time associates so they can work more hours and get the help and care they need. Increase base pay. 7.75 is not enough when you can only work up to 26 hours.


  10. Freight

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Barrington, IL
    Current Employee - Anonymous Employee in Barrington, IL

    I have been working at Kohl's part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very flexible hours, wonderful staffing, and a chance to prove yourself when you're working are great signs that the company is doing something right to make their employees happy.

    Cons

    Unfortunately, you only have a very select amount of hours that you can work, and it can sometimes be frustrating that you'd want more work, even if there isn't much available.


  11. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albuquerque, NM
    Former Employee - Customer Service Representative in Albuquerque, NM

    I worked at Kohl's part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    15% discount, ability to combine multiple discounts, relatively easy work, good working environment, if you work hard, you get hours.

    Cons

    some of the managers suck, you have to PUSH Kohl's cards on people, the more Kohl's Card apps you get the more hours you get, understaffed, annoying customers who are just out to save a buck.



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