Kohl's Reviews

Updated August 28, 2015
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3,452 Employee Reviews

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  1. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cary, NC
    Current Employee - Customer Service Associate in Cary, NC
    Recommends
    Neutral Outlook

    I have been working at Kohl's part-time (Less than a year)

    Pros

    Kohl's offers great scheduling flexibility and associate benefits such as a 15% discount and paid time off after 3 years. The computer based training is easy to follow and fairly thorough. Kohl's is very supportive of the community and local charities with Kohl' Cares products and AIA events.

    Cons

    Unfortunately, the rate of pay is not very good, and full-time positions are few and far between. Most associates work at Kohl's as a second job. Additionally, there can be a lot of pressure to sell credit to customers, which sometimes interferes with customer relationships and efficiency at POS.

    Advice to Management

    Allow associates to cross-train in different areas in order to decrease boredom and burn-out. Provide frequent opportunities for training and growth. Offer incentives for employees to remain engaged.


  2. Sales Associate

    Former Employee - Seasonal Sales Associate in Jamaica, NY
    Former Employee - Seasonal Sales Associate in Jamaica, NY

    I worked at Kohl's (Less than a year)

    Pros

    Co-workers were extremely nice and always willing to help.

    Cons

    Customers could be rude at time but mostly nice.


  3. Working here is a lot of fun!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AA Area Supervisor in Fort Worth, TX
    Current Employee - AA Area Supervisor in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kohl's full-time (More than 3 years)

    Pros

    The people here are really friendly and easy to work with. It is like having a second family! The management is really great as well.

    Cons

    Not enough pay roll to keep the day staffed like it needs to be and to get projects done on time.

    Advice to Management

    Please keep in mind that we are not always staffed like we should be, and that makes getting things done hard and makes people stretches themselves pretty thin! Maybe add a little more payroll so we do not get warn out.


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  5. Helpful (1)

    Kohls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible with your schedule and it is a fun and friendly environment.

    Cons

    Not appreciated for the work that you do and get written up when helping a customer and are late to time out.

    Advice to Management

    Be more understanding and


  6. Shoes Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shoe Sales Associate in Indianapolis, IN
    Former Employee - Shoe Sales Associate in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's part-time (More than a year)

    Pros

    Great customers, Great co workers, easy work

    Cons

    Working on some holidays & late night meetings


  7. kohls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative, Department Head in Midwest City, OK
    Former Employee - Customer Service Representative, Department Head in Midwest City, OK

    I worked at Kohl's (Less than a year)

    Pros

    I liked having my own department and setting the displays

    Cons

    The hours when the truck came in were extremely long especially during the holidays

    Advice to Management

    None really. I was happy they had faith in me to set some displays on my own judgment.


  8. Good environment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Kohl's part-time (More than 3 years)

    Pros

    Great environment. Μanagers who care and take an interest in your success and future goals.

    Cons

    Long hours with closing shifts. Not much room to grow.


  9. Fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Co workers are cool. Willing to help.

    Cons

    Hours are inconsistant. Pushed to get customers to set up credit card to harshly


  10. Great people, declining management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Manassas, VA
    Current Employee - Associate in Manassas, VA
    Recommends
    Neutral Outlook

    I have been working at Kohl's part-time (More than a year)

    Pros

    People often bring food. Friendly team. They treat you like family here, and there's plenty of seasoned employees to help out the newer team members. Managers know what they are doing and are friendly.

    Cons

    Getting work done seems to be getting harder and harder with each change brought down by district management. Hours are hard to come by as a part timer.

    Advice to Management

    I can't advise store management to do much different as it isn't their decisions that are affecting what we do the most.


  11. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with a solid vision of where it wants to be

    Cons

    The extended holiday hours until midnight



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