Kona Grill

  www.konagrill.com
  www.konagrill.com

Kona Grill Reviews

Updated December 7, 2014
Updated December 7, 2014
29 Reviews
3.3
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Berke Bakay
7 Ratings

Employee Reviews

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  1.  

    So Far, So Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Gilbert, AZ
    Current Employee - Server in Gilbert, AZ

    I have been working at Kona Grill part-time (less than an year)

    Pros

    Very busy restaurant, high check averages, great management, etc. At Kona I feel like management looks to hire employees who are genuinely nice/hard working people, rather than whoever has the most experience in the field. This creates a great atmosphere to work at, and has really allowed me to grow personally as a server. Training is really extensive here. They really make sure you know what you're doing before you're on the floor. Also it's a really long interviewing process: 3 interviews. Also a bonus is Kona uses Hot Schedules so it is really easy to change schedules and adjust. Plus management is really understanding about scheduling due to school, second jobs, or family.

    Cons

    There are lots of servers on at one time, with relatively small sections. I've only been here for a month, and they've hired about 6 more servers too and it's easy to tell some of the old servers are a bit irritated they're hiring so many new people and putting more on the floor at once. Also the tip out is really high, for example I made $130 the other night and only got to take $102 home.

    Advice to ManagementAdvice

    Maybe higher a cleaning crew to come every night instead of making the servers scrub the floors on their hands and knees, or raise the minimum wage up from $5 an hour. Other than that keep up the good work :)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Dallas, TX
    Former Employee - Hostess in Dallas, TX

    I worked at Kona Grill part-time (less than an year)

    Pros

    The people that work there are great, its like a family, especially the male managers they are funny but also serious about their job.

    Cons

    When we got the female managers, all the hostess were unhappy because they butt into the hostess stand and when there was only the male managers they trusted the hostess to do their job the way they believed was best and didnt question every single seating.

    Advice to ManagementAdvice

    Don't micro manage the hostess stand.

    Recommends
    Positive Outlook
  3.  

    Kona is a great place to be a server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX

    I have been working at Kona Grill full-time (less than an year)

    Pros

    All employees and managers are willing to help, and have a cheerful attitude while at work.

    Cons

    Low on staff at the moment, so currently double shifts are common.

    Advice to ManagementAdvice

    hire more individuals

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Chandler, AZ
    Current Employee - Assistant Manager in Chandler, AZ

    I have been working at Kona Grill full-time (less than an year)

    Pros

    Great balance of life for growing family in management

    Cons

    nothing to report, everything has been great!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Kona Grill Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kona Grill full-time (less than an year)

    Pros

    Lot's of work and good tips.

    Cons

    Very long hours, sometimes over worked.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Kona Grill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chandler, AZ
    Current Employee - Server in Chandler, AZ

    I have been working at Kona Grill part-time (more than an year)

    Pros

    Very flexible job, manageable with other part time jobs or school. Great pay during busy seasons.

    Cons

    Inconsistent pay when slow season hits and not a lot of room for advancement. Quick employee turnover rate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Hostess/Busser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Omaha, NE
    Current Employee - Hostess in Omaha, NE

    I have been working at Kona Grill part-time (more than an year)

    Pros

    The majority of my coworkers are cool and easy to get along with. The managers are professional when resolving issues and try to keep their employee's best interests in mind. They will not hesitate to help you out if you get too busy or are dealing with a difficult guest.

    Cons

    The clientele can be terrible sometimes, but you'll get that in any restaurant. Managers will call people off if they are on overtime, even if it leaves us understaffed. It can get extremely busy and stressful on some nights, so if you can't multitask well or work as a team then this may not be the job for you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It's been alright.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sushi Chef in Baton Rouge, LA
    Current Employee - Sushi Chef in Baton Rouge, LA

    I have been working at Kona Grill full-time (more than an year)

    Pros

    There is little stress other than peak hours, little micromanagement due to nature of sushi.

    Cons

    Basically no upward movement available for any position unless you are there for decades.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Baltimore, MD
    Former Employee - General Manager in Baltimore, MD

    I worked at Kona Grill full-time (more than 3 years)

    Pros

    Great focus on quality. Small enough to adapt quickly to a fluid market with the structure and stability of a corporation. Smart people running the organization.

    Cons

    Limited growth potential beyond GM at this point. Benefits outside of bonus are limited by the size of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great money for serving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Kona Grill

    Pros

    Definitely a fun place to work, money is good, and employees actually care about each other and their jobs. A much better restaurant environment to work in then others in area.

    Cons

    Some shifts while working on patio can be very hectic and if you only have experience with three table sections you would not do well here.

    Advice to ManagementAdvice

    Being a little more lenient on company policies and not being as strict when you yourself are engaging in some of these.

    Recommends
    No opinion of CEO

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