Konica Minolta Business Solutions U.S.A.

www.kmbs.konicaminolta.us
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Konica Minolta Business Solutions U.S.A. Reviews in Ramsey, NJ

Updated October 30, 2014
Updated October 30, 2014
14 Reviews
2.5
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Konica Minolta Business Solutions U.S.A. Chairman & CEO Toshimitsu (Tom) Taiko
Toshimitsu (Tom) Taiko
14 Ratings

Review Highlights

Pros
  • What u put in u get out - Good Product , support and resources (in 11 reviews)

  • Great products backed by a quality service dept (in 10 reviews)


Cons
  • Upper management/Executives need to come down out of the ivory tower (in 14 reviews)

  • Sales Managers take the call in deals from sales reps and reward friends with the business (in 8 reviews)

More Highlights

14 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great place to work, excellent management team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Ramsey, NJ
    Former Employee - Sales Representative in Ramsey, NJ

    I worked at Konica Minolta Business Solutions U.S.A. full-time (more than a year)

    Pros

    Excellent co-workers, everyone is always willing and able to help in the office, or out in the field whenever possible.
    Fantastic management and directors. Management is willing to roll up their sleeves and get in the trenches to help with the work load. The management staff is also very approachable and does an excellent job in coaching and development of career paths at Konica Minolta.

    Cons

    The channel program unfortunately was limited because the Bizhub line could not be sold via the channel, only direct. All other printers and copiers were allowed for the most part to be sold via the channel sales group.

    Advice to ManagementAdvice

    Whomever is doing the hiring, keep them! Konica Minolta has a great eye when it comes to hiring managers and directors that lead their teams to success and a happy work-life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    DON"T COME WORK HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager - Accounting Finance in Ramsey, NJ
    Current Employee - Middle Manager - Accounting Finance in Ramsey, NJ

    I have been working at Konica Minolta Business Solutions U.S.A. full-time (more than 5 years)

    Pros

    Nice co-workers, and really easy commute.

    Cons

    Bad Management styles. KMBS is living in the the 1950's. Management does whatever they want with no regard for impact to employees who are trying to work hard and keep customers happy.

    IT Department - they are unwilling to help or get projects off the ground. Trying to get a simple report change done will take 6 months.

    Directors act like dictators, I have heard one scream at their manager for no good reason on more than one occasion.

    There is no work from home policy, even though management does it whenever they want.

    Too many office politics from other people in general.

    They decided to do away with United Healthcare and now all we have is Cigna, which is a horrible company to work with for health insurance as the user.

    Vacation time is sparse, and if you are sick more than 2 days they put you out on disability, NOT JOKING.

    Advice to ManagementAdvice

    SERIOUS CHANGE IS NEEDED TO KEEP TALENTED PEOPLE.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great people to work with, worst management EVER!!! Products are solid but if management stays asleep they'll fall.

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Ramsey, NJ
    Former Employee - Software Engineer in Ramsey, NJ

    I worked at Konica Minolta Business Solutions U.S.A. full-time (more than 3 years)

    Pros

    The colleagues from various departments, the travel, decent pay and benefits. Need to go back to old per diem, new plan is very unhealthy, promotes gorging.

    Cons

    Terrible, meddlesome managers that care only about numbers, my last manager knew NOTHING about what our team does, tried to run us as a hardware group. Worst manager I have had in over 30 years. Also to make things worse, they have "pet employees" who are favored by upper management who will retain their jobs no matter how many other positions they fail in. One also admitted he is overpaid by 60k/yr simply because his boss "likes him"

    Advice to ManagementAdvice

    Get rid of the kiretsu style, bottom kissing method of management, especially middle managers. Get rid of "favored" status for clear losers, merit currently means nothing at KMBS. Some didn't even get performance REVIEWS in over 3 years!!!!!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Konica Minolta's Tax Department

    Current Employee - Tax Intern in Ramsey, NJ
    Current Employee - Tax Intern in Ramsey, NJ

    I have been working at Konica Minolta Business Solutions U.S.A. full-time (less than a year)

    Pros

    Konica Minolta's headquarters in NJ is a great place to work. The Facilities are nice and the people are friendly. The tax department especially, is full of great co-workers and has a friendly atmosphere that's great for getting some work done while still enjoying your day. I can't speak for the other departments but the tax department definitely had the whole, "happy employees make for hard working employees" type of feel. Each of the buildings also has their own cafeteria with some pretty good food being put out on most days which is a big plus.

    Cons

    The only downside i can think of would be dealing with rt. 17's traffic in the evening, and that is only a small con.

  6. 1 person found this helpful  

    Overall good, large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical in Ramsey, NJ
    Current Employee - Clerical in Ramsey, NJ

    I have been working at Konica Minolta Business Solutions U.S.A. full-time (more than 10 years)

    Pros

    Great benefits. Nice working environment

    Cons

    Drop in employee incentives resulting in lack of moral

    Advice to ManagementAdvice

    *Reinstate hour lunch. Half hour lunch results in drop in performance by 3pm as there is not even enough time to go out and revitalize.
    * Re-evaluate annual increase procedure. Should be based on merit. Everyone seems to get the same annual % increase regardless of performance. Increase should be based on performance to encourage employees to excel

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ramsey, NJ
    Former Employee - Anonymous Employee in Ramsey, NJ

    I worked at Konica Minolta Business Solutions U.S.A. full-time (more than 8 years)

    Pros

    Good staff to work with. Intranet courses to improve work skills. updating the facilities to a more professional appearance in addition to going green.

    Cons

    Very poor communications between departments, senior management to middle management and lower employees. Poor communications on projects. No incentives for employees, and salaries could be higher.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Credit Collections Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Collections Representative in Ramsey, NJ
    Former Employee - Credit Collections Representative in Ramsey, NJ

    I worked at Konica Minolta Business Solutions U.S.A. full-time (more than 5 years)

    Pros

    My Coworkers, for the most part, were a fine group of people. My manager was awesome!

    Cons

    The credit department was never really treated with the respect it deserved. This is a sales oriented organization. The credit department is an integral part of that process and needs to be recognized.

    Advice to ManagementAdvice

    The credit department was never really treated with the respect it deserved. This is a sales oriented organization. The credit department is an integral part of that process and needs to be recognized. A decent incentive program needs to be implemented and not a $50 contest. A bonus structure should be put into place.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    KMBS is a worldwide recognized company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Ramsey, NJ
    Current Employee - Customer Service in Ramsey, NJ

    I have been working at Konica Minolta Business Solutions U.S.A. full-time (more than 10 years)

    Pros

    “Leader in the industry." The relationships with my coworkers is the most pleasant I have ever had!
    Furthermore there are countless opportunities to learn.

    Cons

    It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too

    Advice to ManagementAdvice

    What were GREAT benefits are now VERY GOOD a step down and costing the employee more out of pocket.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    One of the best company I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Ramsey, NJ
    Current Employee - Analyst in Ramsey, NJ

    I have been working at Konica Minolta Business Solutions U.S.A. full-time (less than a year)

    Pros

    Very balanced work and personal life

    Cons

    Rack of interaction between co workers, due to rigidly segregated work responsibility

    Advice to ManagementAdvice

    hosting year end party will likely to give boost to employees before starting fiscal year ending quarter.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Event Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Event Marketing in Ramsey, NJ
    Former Contractor - Event Marketing in Ramsey, NJ

    I worked at Konica Minolta Business Solutions U.S.A. as a contractor (more than a year)

    Pros

    Growing company, great products, good service

    Cons

    Was working there during a merger

    Advice to ManagementAdvice

    Use some employee engagement process. Discover what employees need to be recognized. Thank them for their contribution.

    Recommends
    Neutral Outlook
    No opinion of CEO

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