Konica Minolta Business Solutions U.S.A.

  www.kmbs.konicaminolta.us
  www.kmbs.konicaminolta.us
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Konica Minolta Business Solutions U.S.A. Reviews

Updated September 11, 2014
Updated September 11, 2014
198 Reviews
2.9
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Konica Minolta Business Solutions U.S.A. Chairman & CEO Toshimitsu (Tom) Taiko
Toshimitsu (Tom) Taiko
7 Ratings

Review Highlights

Pros
  • What u put in u get out - Good Product , support and resources (in 11 reviews)

  • Great products backed by a quality service dept (in 9 reviews)


Cons
  • Upper management/Executives need to come down out of the ivory tower (in 11 reviews)

  • Sales Managers take the call in deals from sales reps and reward friends with the business (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    QA Analyst - Contractor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Konica Minolta Business Solutions U.S.A. as a contractor

    Pros

    Great team, benefits and good work life balance. Nice location and office environment.

    Cons

    Salary or hourly rate could have been better.

  2.  

    Parent Company great - unfortunately their sub - ALL COVERED - Needs to understand the art of the professional services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Konica Minolta Business Solutions U.S.A. full-time for more than 3 years

    Pros

    Great people at KMBS mostly
    Poor excuses for management at All Covered

    Cons

    All Covered Management cannot get out of its own way their best business minds - all gained via acquisitions have been chased out of the company leaving mindless management

    Advice to ManagementAdvice

    Leave and allow KMBS to bring in PROFESSIONA Services Experts

    Doesn't Recommend
    Negative Outlook
  3.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Konica Minolta Business Solutions U.S.A. as an intern

    Pros

    Great sales training - will definitely use in any path I pursue in the future. Great work atmosphere

    Cons

    Difficult product to be passionate about initially, takes a long time to start making a good living in this field

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Horrible Experience.. Extremely Unprofessional.. Incompetent Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Named Account Executive  in  Bowling Green, KY
    Current Employee - Named Account Executive in Bowling Green, KY

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for more than a year

    Pros

    Strong Product Line
    KMBS is an internationally recognized company
    Flexibility of schedule... When "allowed"

    Cons

    Micromanaged by incompetent management
    Corrupt culture
    Extreme Unprofessionalism
    Bullying
    Unresponsive Human Resources Management
    Office Culture
    Personal Growth
    Out of pocket expenses

    Advice to ManagementAdvice

    Investigate and intervene

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    was great until the mergers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Broadview Heights, OH
    Current Employee - Senior Systems Engineer in Broadview Heights, OH

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for more than 10 years

    Pros

    a paycheck...but don't expect increases

    Cons

    NO loyalty towards employees, but management will throw more and more at you.If you don't kiss up they will find a way to terminate you.

    Advice to ManagementAdvice

    break up the favoritism and buddy club. Try to realize that the ex "Konica" technicians are people too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I will never work for a copier company again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Orlando, FL
    Former Employee - Account Executive in Orlando, FL

    I worked at Konica Minolta Business Solutions U.S.A. full-time for more than a year

    Pros

    Nice Staff. Nice, new, shiny machines to work with.

    Cons

    I was constantly outbid by our own distributors. They could sell the machine for less than the lowest price I was allowed to offer because they bought 80-100 machines at a time and received a huge volume discount. I could not compete on price and really that's all anyone cares about when it comes to copiers. Door to door soliciting in the heat of summer or the freezing winter was pretty awful too. People hated seeing me come in the door. It was downright depressing. It's a VERY unethical industry across the board.

    Advice to ManagementAdvice

    Take the time to truly solicit honest feedback from the guys and gals on the front lines trying to sell your product, not just the branch managers. Develop a lead bank with information on who may need copiers in the area and let your salespeople have access to it, not just the branch manager who then parcels it out to his favorite employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Place

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Named Account Executive  in  Lincoln, NE
    Current Employee - Named Account Executive in Lincoln, NE

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for more than a year

    Pros

    Caring company and management philosophies.

    Cons

    Office Politics, bueracracy, systems.

    Advice to ManagementAdvice

    Keep on keepin' on.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company in a Worrisome Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Named Account Executive
    Current Employee - Named Account Executive

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for more than 3 years

    Pros

    Competitive comp plan within the industry
    Encouraging sales environment
    Great support
    Great product

    Cons

    Limited growth opportunities
    Low base pay
    Printing industry in decline

    Advice to ManagementAdvice

    Young talent will continue to leave without more competitive compensation

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great Products...less than great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for more than 8 years

    Pros

    Great products backed by a quality service dept.

    Cons

    Poor management that are focused on more on what is best for them...

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Administrator
    Current Employee - Branch Administrator

    I have been working at Konica Minolta Business Solutions U.S.A. full-time for less than a year

    Pros

    Fair, good working environment, professional product and employees

    Cons

    none known at this time

    Recommends
    Positive Outlook
    Approves of CEO

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