Koodo Mobile Reviews in Ottawa, ON Area

Pros

freedom to run my own team, and help develop my sales reps to achive their goals. Dealing with problems all the time

Cons

not working 9-5 and haveing to work weekends. Also haveing to put in overtime when reps are sick or on vaction

Advice to Senior Management

Get a stonger upper managment team in place that can see how the policy they indroduce effects the store level

Pros

easy work, good benefits. If you are willing to do everything they ask you will make ALOT of money and feel very comfortable.

Cons

Unfortunately they are VERY numbers oriented and not very human oriented. They will require you to treat existing customers very poorly.

Advice to Senior Management

If they cared as much about there employees as they did the monthly quota, there would not be a better place to work in the world.

Pros

Good Pay, Great Benefits, Good Communication System. No waiting time to start benefits. Part-timers and full-timers get benefits. You'll also get a free phone once you join with the company. Phone usage is practically unlimited

Cons

Commission ups and downs, Management has been rather anal at times. The handset selection is limited for phone offerings however the plans beat much of the competition out there. The only other downside is the lack of smartphones available although that will change in time.

Advice to Senior Management

Review their mystery shop criteria. Many good people in the company are getting poor mystery shop scores but are star sales associates.