Kroger Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 340 ratings Employees say it's "OK" |
CEO Rating
Based on 162 ratings
Chairman and CEO |
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Pros
health insurance benefits, guaranteed raises, easy job
Cons
Union, it is really hard to gain a full time position, winter is super slow and hours are minimal
Advice to Senior Management
n/a
Pros
nice coworkers generally and are very undersstandable
Cons
management over use of athority
Advice to Senior Management
Needs better management, better associate management relationship. The management itself and how the store is ran makes you want to not be apart of the family
Pros
decent pay
opportunities for promotion
hours were flexible
Cons
bureaucratic and political at store level
Advice to Senior Management
treat your employees well and they will actually want to stay
Pros
Kroger gives a nice employee discount. As far as scheduling goes, everytime I've needed shifts covered even for a week or so, I had co-workers fill in for me without hassle. Pharmacists really care about the patients. If you're lacking hours there are other stores that will willingly give you hours if there are some available. Very friend coworkers.
Cons
You are not given a lunch break so we basically ate as we worked. The pay is not sufficient enough to live off of. I'm pretty sure Kroger pharmacy tech pay rates are on the lower end in comparison to other pharmacies. You could make the same/more as a waiter or even at fast food (no joke).
Advice to Senior Management
My largest gripe is the pay. While the environment and other employees are very pleasant and make working there a better experience, the pay isn't enough to do anything with. As time goes by I find myself considering applying to other pharmacies because the pay is just awful. And it is especially bad when considering the stress that comes with the job.
Pros
I enjoy the work environment and interacting with people in our store.
Cons
Management is very disjointed and disconnected from employee needs.
Advice to Senior Management
My recommendation is to g rid of Key Retailing.
Pros
Very well trained in the job I was hired to do.
Easy advancement opportunities.
Great upper management praise and feedback.
Cons
Schedules can vary greatly, there is never one shift you will work once you begin working for Kroger and co.
Advice to Senior Management
Work employees on a constant shift!
More in-depth training for the advanced functions of the position, such as CAO, etc.
Pros
The coworkers were extremely fun to work with and the pay was fair for a first job. The locations that are available are very convenient to where you may live.
Cons
Management was very unorganized at my particular store and information was not shared with one another. When an opening came up in another part of the store, we were unable to advance up. There is very little growth for employees.
Advice to Senior Management
Completely reorganize your management and allow employees to advance their jobs within the store. Instead of hiring new employees first, make it open for current employees.
Pros
Upper Management seemed nice, good discount, most employees outside Pharmacy were nice to interact with
Cons
Training was lacking in Pharmacy. It's a sink or swim. Manager was absent all month, Assistant Manager was gone 9 of my 14 days of employment. Pharmacy Tec I was to train with had great knowledge of Dept. However she lacked tact in training. Conflict with Job duties. 1st day, 5 employees in the area, I said hello to all and introduced myself, only 3 acknowledge my hello.
Each day, I went in lost, Job details were not expressed, 2nd week I found store room. Daily job rotation sheet was posted, found it on day 6,
One visiting Pharmacist commented, she didn’t understand how they were training me. She asked the senior Tech who was training me, or if the Senior Tech was to. Senior Tech stated “I’m just to answer His questions”
“Ready Fill” computer program is nice, once you have experience with it. However, limited training was provided. In HR, while reviewing computer program, two were used for training. Tandem, terrible program, was used for part of the training, than their new “Ready Fill” program was shown.
Training just showed “fixed” copy of pull down windows, no interaction for trainee.
They have a manual for trainees to the Dept. However, none were available for me. Assistant Manager stated “it was Human Resources responsibility to supply it.” I was in Management for over 20 years, when new hires arrived; I made sure all training materials were ready.
Job goals for new hirers were not explained. I was told I was too slow in counting out prescriptions. I said “than, you don’t want me to double count” (Senior Tech the day before, scolded me for not doing this) except for controlled prescriptions, which are always doubled counted. Assistant Manager replied, no don’t double count anymore.”
From my work station viewing the drive up window was hard to see, she said I needed to respond to the window faster.
Next to last day when I worked there, Floater Pharmacist requested me to fill an order with 6 RX’s in it. Although it was not next in line to fill. I was about half way finished. Senior tech, saw what I was doing, and jumped me, because I was filling out of schedule, the RX above this had turned Yellow and needed filled. Senior Tech snooty said, I was taking too long.
I have friends who work at other Kroger’s Pharmacy, they love it. Their training was done while working with another employee for a week.
Assistant Manager was talking with HR, stated she needed more techs, and however didn’t want any “School” trained. That I wasn’t working out.
I was so sorry I ever took the job with Kroger’s At Lewis Center; they need help setting up a training schedule.
When I told the assistant manager, that day, would be my last, she smiled.
Kroger, just because a person has an advance degree, doesn’t make them Management Material.
I feel if I would have been in my late 20 or early 30 and a Female, I was at this time the only male, except for the Manager. I would have received a better reception and training.
Advice to Senior Management
I asked for help several times, finally my final week, They found an account for training. I was allowed to come in for 8 hrs, additional training on the " sand box" program. Assistant Manager did not provide password or login to gain the training materials to copy.
Kroger, just because a person has an advance degree, doesn’t make them Management Material.
I feel if I would have been in my late 20 or early 30 and a Female, I was at this time the only male, except for the Manager. I would have received a better reception and training.
Pros
Schedules can be very flexible and a lot of different skills can be learned that could be useful and appreciated in a better paying position or another industry.
Cons
Very poor wages and little chance of advancement in most areas. Most people use store jobs as a stepping stone to a better position either in Kroger or in another company. The people with management type positions are extremely stressed.
Advice to Senior Management
Either pay the people enough wages to live off of or put enough employees in the stores so they don't have to work so hard to make up for the low wages.
Pros
Fred Meyer stores are great
Cons
I was employed at the QFC store headquarters in Bellevue. I worked there for 2 years. While there, i worked a minimum of 60 hours a week. The pay was terrible, recognition was nonexistent. The work environment was terrible. No heat in the winter no air conditioning in the summer.


