Kroger Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 340 ratings Employees say it's "OK" |
CEO Rating
Based on 162 ratings
Chairman and CEO |
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Pros
Some of the best reasons to work at Kroger are the benefits and on the job training. The benefits include employee discounts and health insurance. Many of the skills learned on the job transfer well into other settings and better jobs. This is a good first job because of the oportunity to gain valuable people skills and make positive first impressions on future employers and coworkers.
Cons
Some of the downsides of working at Kroger are schedules, compensation, and coworkers. Due to the nature of the business, schedules are only made for one week at a time and requests for time off are 'only requests'. This makes it difficult to make future personal plans. Compensation starts at minimum wage and everyone starts as part-time. This is not enough income for a single income household with dependents. Because this is a great first job, many of the coworkers are 'unskilled' and this can cause intense workplace frustration.
Advice to Senior Management
I have personally witnessed the success of the recent procedure change for the front end. The dramatic impact that it has had on checker scores, and customer satisfaction is impressive. Funny what a difference simply unloading a customers cart can make.
Pros
Kroger is a fortune 500 company with good benefits. There is flexability with scheduling and overall in most stores the people are great.
Cons
Quality of life is a negative. You are required to work very random schedules including nights weekends and holidays. Compensation for responsiblities isn't adequate.
Advice to Senior Management
Overall a good place to work. I would recommend to other people. The biggest downside is the random schedule and nights, weekends and holidays.
Pros
You get to meet a lot of people, including employees and customers.
There are a lot of good opportunities for advancement.
Cons
Employees gossip too much.
All employees, except managers, are unionized.
Senior management expects a lot, with reduced hours compared to the past.
Employees tend to feel entitled, instead of thankful to have a job.
Advice to Senior Management
Set more realistic goals and offer more assistance with new programs.
Store management is required to "wear too many hats".
Pros
THe benefits and work experience was amazing
Cons
The constant turn around hours and work life balance was not there.
Pros
Kroger is a good company. The pharmacy division is a well-run division in my opinion from my experience working with them.
Cons
The downside of working at Kroger is that sometimes information does not pass from corporate to the stores in a timely manner.
Advice to Senior Management
I would have to say that if I had to offer some advice or feed back to the leadership at Kroger.
Pros
theres alot of good people
Cons
managment sucks and they treat there employees like crap
Advice to Senior Management
pay attention to people who work there ass off instead of making them feel like they are never doing enough. and remember how little we are paid and how much you ask us to do.
Pros
Nice staff, relaxed management, great breaks, unionized, clean store and overall good vibes.
Cons
Didn't train very well, had to learn everything myself and no praise for good work. Sometimes there was nothing to do.
Advice to Senior Management
Get to know the staff better, have a list of objectives for each position and shift
Pros
The friends you make are worth it. It helps pay the bills and if you are full time you can get insurance. You get to work with the public if you like that sort of thing.
Cons
Work holidays and seven days a week if they need you. No room for growth really unless you are willing to commute to another city. There are only limited advancement positions.
Advice to Senior Management
You are no better than the next guy. It would be more impressive to the customer if you came down off your high horse and acted genuine, like a real person.
Pros
Part time health insurance
Extreme flexibility in scheduling (this is fairly common but is also direct supervisor dependent)
Unionized
Can transfer within the Union area and keep seniority
Pay increases are modest but reasonable
Cons
Management tends to be aggressive and incompetent
You will work the holidays (most 24 hour locations only close for holidays 3 nights a year, Thanks giving, Christmas, and New Years)
There will be a good portion of people who have been there much longer than you have and they are not always nice.
Advice to Senior Management
You guys really need to start treating people with a little more respect. You are losing your good employees. You should try not to do that... When you come down from your office to the floor take a minute to see whats going on before you start criticizing. You might be surprised that you don't have to.
Pros
If you don't mind living your whole life in the store, good pay
Potential for moving up, if you want to - I worked with Co-Managers who started as baggers
Cons
Unofficial 13-hour shifts
Unrealistic expectations
Employee discount on Kroger brand items only - 10%
6-day work weeks
Scheduled 32 hours during holidays to avoid giving you extra holiday pay
Absolutely NO work/life balance


