Kroger Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 340 ratings Employees say it's "OK" |
CEO Rating
Based on 162 ratings
Chairman and CEO |
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Pros
Most of the people are fantastic and the management is willing to work with your schedule - somewhat. Work is relatively easy.
Cons
Too much work for little pay. Raises are based off of hours worked and not merit.
Advice to Senior Management
Care about your employees. Hire more help and give better raises.
Pros
good pay, paid vacations and holiday and heath care and union
Cons
low pay if working day time long time get full if part time less hours
Pros
Good communication with Management.
Good Employees.
Decent learning experience for first job.
Flexible schedule, and are usualyl able to get the days off you want.
Cons
Horrible Customers.
There is at least 2-3 customers every day that make you so stressed you are about ready to walk out the door.
Low pay for such a stressful position.
Not enough hours, and anybody that has been there longer than you get's more hours and more picks on what days they want over you, even if they are an awful employee and are on the verge of being fired.
Advice to Senior Management
Management here is very friendly and easy to get along with. I never feel worried or afraid to ask them questions.
Pros
sometimes shifts go by faster because we have a lot to do and at my location is where nba legend and former atlanta hawk great dominique wilkins shops
Cons
courtesy clerks do not have the opprtunity to get pay raises and sometimes we have to clean up the bathrooms. also its minimum wage
Advice to Senior Management
management should allow courtesy clerks to receive pay raises and not force us to unclog toilets cuz thats nasty and awkward.
Pros
Steady work..nice lower level employees
Cons
Too old timey practices..out of step with time..
Advice to Senior Management
Modernize attitudes..be more in line with modern behavior,ideas and attitudes toward all races and ages..be more kind and open..don't be so judgmental based on appearance only..MODERNIZE
Pros
Friendly management
laid back during night and when store is not busy
paid every friday
most customers in my area are friendly
Cons
not enough training on the cash register for new hires
need a printed guide for how to do wic transactions
remebering all the produce codes.
one person doing three jobs at once because lazy baggers just wanna chat with other baggers
inconsistant hours
Advice to Senior Management
work on better cashier training programs and provide a binder at the register with guides on how to do certain transactions and complicated orders ... also make sure the dang void button is working...
Pros
always happy to see you show up for wor very appreciated that you show up on time
Cons
never really knowing who the store managers were; they were always new faces there. there was an issue about not wanting to pay into their union they made it difficult to opt out of it.
Advice to Senior Management
introduce yourselves
Pros
Gain great Customer service skills.
Cons
You have no life.
pay sucks.
Upper management does not care about you.
You are a body not a person to management.
They don't help you advance.
Advice to Senior Management
Listen to employees and give better pay for the people that break their backs everyday for next to nothing.
Pros
It is not a hard job to get because of a very high turn over rate.
Cons
No one teaches you anything, unsanitary short breaks low pay
Pros
Discounted Kroger Brand groceries.
Bakery smells good.
The economy is rough. It's a job.
It was nice to help the regular customers.
Vacation/Holiday pay.
Cons
Lack of respect from management.
Low pay. (ending pay after 2yrs was $7.55 hr)
Too much gossip.
Pressured to push products that customers do not want/need. (to the point of insanity)
No opportunity to advance after requesting repeatedly.
Advice to Senior Management
Treat your employees better. This is a job, not a prison. There are people in your store that are very skilled and talented that aren't being given opportunities to advance. Trust your employees more or be more selective in who you hire because the gap between management and your employees is very wide and neither one trusts the other.
You have a lot of problems to resolve soon or else you will lose your best people.


