Kroger

www.kroger.com
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  1. 2 people found this helpful  

    Never ending story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Detroit, MI
    Former Employee - Store Manager in Detroit, MI

    I worked at Kroger full-time (more than 8 years)

    Pros

    Salary and bonus structure were pretty decent and fair. Associate discount was on par with other companies. 401k was average.

    Cons

    Zero work/life balance. Store visits from senior management were conducted as sneak attacks. Little support from district teams. Everyone seemed to have their own agenda.

    Advice to ManagementAdvice

    Management turnover would slow down if people were treated with a modicum of respect.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager in Orion, MI
    Current Employee - Customer Service Manager in Orion, MI

    I have been working at Kroger full-time (more than a year)

    Pros

    You have a 40 hour work week. You get to write your own schedule, you're a problem solver and have the power to fix and solve both employees and customers problems. You get to thank your staff for a job well done when hitting goals. You're the leader that everybody looks up to. A couple times a year Kroger takes you to a leadership summit with the corporate VPs giving a presentation of how the company is doing, free food, networking, and best practice meetings.

    Cons

    You deal with A LOT of incompetence. Sometimes you just want to say to some people, how can you even breathe?! But you're the boss so you have to remain cool, calm, and collective. You coach and clarify expectations on how to do something, you then tell them "what's the disconnect?" When they fail to follow instructions, and then you have to go through the disciplinary process and put them on paper when they continue to fail to follow instructions

    Advice to ManagementAdvice

    some of the goals we are required to make are broken. I can create 90% 15 minute rating schedule, but then I am understaffed. I have to break the goal in order to be properly staffed

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Bakery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Clerk in Detroit, MI
    Current Employee - Bakery Clerk in Detroit, MI

    I have been working at Kroger

    Pros

    You can work under a union

    Cons

    No respect for your schedule
    Must put your life to the job no matter what your position
    Awful management and corporate
    No communication between links, what-so-ever

    Advice to ManagementAdvice

    Consider your employees
    Don't overwork everyone
    Appreciate what you have
    Communicate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Awful company with loads of power to abuse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Manager Assistant in Detroit, MI
    Current Employee - Produce Manager Assistant in Detroit, MI

    I have been working at Kroger

    Pros

    The only reason my pay and benefits are good is because i fall in an old tier of the contract.There are 6 tiers in the contract now and anyone hiring in today will hire in part time 100% of the time with no benefits, no insurance for 2 years if any. (courtesy clerks get nothing) paid time off max is now 2 weeks paid vacation and 5 personal holidays which is a joke if youve been there 5 or more years.full time non existant.

    Cons

    Be prepared to work like a dog and sweat like a pig when you stary work here. This is not a statement to defame the company. This is not and exaggeration or a joke in any way. Be prepared to see your check say 103 dollars and some change with no money to go to the dentist at the end of the day (even though youre suppose to smile at all the customers) employees are nothing here and even a rediculous complaint from a customer can cost you your job. Loyalty here means nothing so dont be fooled in thinking it does. In the end - it really doesnt.

    Advice to ManagementAdvice

    Start treating your employees better and there wont be as many lawsuits slapped on you on a daily basis. You are no different than walmart in many ways. This is an awful place to work and its a borderline nightmare at times.i wouldnt recommend working for kroger to my enemies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Detroit, MI
    Current Employee - Co-Manager in Detroit, MI

    I have been working at Kroger full-time (more than a year)

    Pros

    You learn a lot at Kroger. They provide tons of training and you gain a lot of experience. It's filled with people that want you to succeed so people are slways willing to help you.

    Cons

    The long hours. As a CoManager you work 5 or 6 days a week. Lots of pressure. 10 hour days. No work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Too much work, too little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Roseville, MI
    Current Employee - Courtesy Clerk in Roseville, MI

    I have been working at Kroger part-time (less than a year)

    Pros

    Sometimes you have great co-workers

    Cons

    If you're older than 18 you will have more duties such as maintaining the bottle machines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    It's a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Southgate, MI
    Current Employee - Deli Clerk in Southgate, MI

    I have been working at Kroger part-time (more than a year)

    Pros

    The people are great; you feel like you're part of a family. The pay is not bad for part-time.

    Cons

    Any job in customer service or dealing with the public can be challenging. Sometimes you get cranky customers but it's not the end of the world.

    Advice to ManagementAdvice

    Thanks for making it a great experience for employees and making us feel like a part of something.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Kroger is a good employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Stocker in Bloomfield Township, MI
    Former Employee - Night Stocker in Bloomfield Township, MI

    I worked at Kroger part-time (less than a year)

    Pros

    It is a larger company. The jobs are all very easy.

    Cons

    Unions hurt your advancement and pay.

    Advice to ManagementAdvice

    Get rid of Union.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Decent First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk in Commerce Township, MI
    Former Employee - Courtesy Clerk in Commerce Township, MI

    I worked at Kroger part-time (less than a year)

    Pros

    Being a Courtesy Clerk I was a front end employee and got to meet many people. The hours were flexible and minimum wage is minimum wage.

    Cons

    Taking off days was hard to do. In the winter I was outside for long periods of time, same for rainy weather.

    Advice to ManagementAdvice

    Paying more than minimum wage is beneficial in the long run for both employees and employers.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Good company, but the union allows people to become complacent and rewards seniority while ignoring merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Rochester, MI
    Current Employee - Assistant Customer Service Manager in Rochester, MI

    I have been working at Kroger full-time (more than 8 years)

    Pros

    Great senior Leadership who have a passion for what they do and an exciting vision for the future.
    Good benefits, flexible schedule.

    Cons

    It is difficult to fire someone for not doing their job because of very strong union protection, this provides job security, but it also keeps people complacent and unmotivated.
    New hires have to plan for a corporate career if they hope to make good money.
    There is little to no store level management support, often causing good workers to become dissatisfied and lose hope.

    Advice to ManagementAdvice

    Work towards having the store management team with the department heads to engage associates and create the environment that is so clearly sought after by the company leadership.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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