Kroger Reviews in Detroit, MI

Updated September 9, 2014
Updated September 9, 2014
1,524 Reviews
2.9
1,524 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
111 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ok for your first job. Dont make it a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Southfield, MI
    Former Employee - Deli Clerk in Southfield, MI

    I worked at Kroger part-time for less than a year

    Pros

    Good Training, managers were helpful, some customers were friendly

    Cons

    minimum wage for too much work, rude customers, very stressful days, understaffed during mid day and closing, old/ worn out equipment

    Advice to ManagementAdvice

    Give more hours so deli isn't understaffed

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Lapeer, MI
    Current Employee - Department Manager in Lapeer, MI

    I have been working at Kroger full-time for more than 10 years

    Pros

    The company is successful and focused on continued success and communicate it effectively with the goals and strategy the company takes.

    Cons

    The focus on the companies culture improvement Fresh and Friendly is fantastic, however management and senior management have difficulties changing and improving in that direction due to lack of practice and direction given to each and every level.

    Positive Outlook
    No opinion of CEO
  3.  

    Quality Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  White Lake, MI
    Former Employee - Courtesy Clerk in White Lake, MI

    I worked at Kroger part-time for more than a year

    Pros

    - 9/10, Management is typically wonderful. Almost always willing to listen to employees and help where they can.
    - Employee Discount is really, really nice.
    - A wonderful first job for students.
    - Kroger is extremely reasonable about schedules!

    Cons

    - Every once in a while, there will be management that act like they're too good for everyone else and are unresponsive or treat employees poorly.

    Advice to ManagementAdvice

    I know plenty of absolutely wonderful employees. If there was a way to submit feedback that went past store management (because again, every once in a while you get bad management) so these wonderful people can be recognized and promoted, your company will grow better.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Bagger/Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Courtesy Clerk  in  Clarkston, MI
    Former Employee - Cashier/Courtesy Clerk in Clarkston, MI

    I worked at Kroger part-time for more than 3 years

    Pros

    It's relatively easy to get a job here, and they make it very easy to work around your schedule, which makes it great for students. The policies for requesting time off and switching schedule dates around are simple, and requests are processed and responded to pretty quickly.

    Cons

    As a bagger, you have to deal with being the lowest on the food chain-basically doing anything anyone asks of you-be it customers, cashiers, or customer service managers-while simultaneously doing the other things that are required of you, like cleaning and getting carts. And the customers can get VERY testy, especially on a Sunday afternoon.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Intriguing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Bloomfield Hills, MI
    Former Employee - Cashier in Bloomfield Hills, MI

    I worked at Kroger part-time for more than a year

    Pros

    Learn a lot in the grocery business once cross trained

    Cons

    If your in a union its hard to move up and you dont get performance or merit raises.

    Advice to ManagementAdvice

    Give the employees what they deserve and play no politics throughout the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    great place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk  in  Macomb, MI
    Current Employee - Courtesy Clerk in Macomb, MI

    I have been working at Kroger part-time for more than a year

    Pros

    they work around your schedule and they don't over work you

    Cons

    need more pay raises and doesn't do many job advancements

    Advice to ManagementAdvice

    advance employees more often.

    Approves of CEO
  8. 1 person found this helpful  

    Kroger Courtesy clerk

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  Dearborn Heights, MI
    Former Employee - Courtesy Clerk in Dearborn Heights, MI

    I worked at Kroger part-time for less than a year

    Pros

    You will learn more about who you don't want to be as a person.

    Cons

    underpaid
    overworked
    disrespected
    rude management
    rude costumers
    not trained but expected to know everything
    managers showed favoritism
    Bad attitude
    bad environment
    loss checks

    Advice to ManagementAdvice

    Hire better Management with positive attitudes to ensure great leadership.

    No opinion of CEO
  9.  

    Kroger does not care about it's employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Clerk  in  Garden City, MI
    Former Employee - Grocery Clerk in Garden City, MI

    I worked at Kroger part-time for less than a year

    Pros

    Very nice associates to work with
    Fast paced, always busy.
    Time goes quick, 8 hour shifts feel like nothing
    Friendly customers (I worked as a grocery clerk)
    Excellent benefits with the best health insurance
    1 week vacation after first year of employment
    Union

    Cons

    Low compensation for maximum expectations

    Part time employees have inconsistent hours
    Awful pay

    12 hour work weeks at minimum wage are diminished by union dues and arrears.

    No room for promotions

    Seniority is seen as greater than work ethic.

    Favoritism is disgustingly relevant.

    Management doesn't care for it's employees, which is understandable due to the minimal
    requirements for working for this company.

    Kroger prefers to have part timers working for minimum pay than to reward good employees with reasonable raises.

    Your health insurance will be cancelled if you do not work a minimum amount of hours required, which is bad because part time workers have their hours manipulated.

    Some full timers are undeserving of their status yet nobody bats an eye, but part timers are ridiculed for every mistake.

    Advice to ManagementAdvice

    Schedule a meeting with every employee, give a performance evaluation, ask them where they see themselves in the company and help them make necessary adjustments to achieve their goals. There are employees that take their job very seriously.

    Treat every employee with respect where respect is earned. We are all working under the same roof, nobody is better than anyone.

    Being acknowledged, even just once, goes a long way. It's nice to hear compliments for doing good work.

    The pay could be better. Working minimum wage in the dairy department lacked an enormous amount of compensation. Better starting pay would go a long way for drive to work better.

    Minimal hours =/= a more productive work place. In the winter, when business is usually slower, the hours allocated to the apartment are cut severely. For some reason, expectations towards the quality of the department are expected to meet the same quality shown in the summer. This is not possible.

    Maximum expectations are always expected of course, but mistakes will happen, unforeseeable events will happen. It'd be nice if this would be understood.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    My Own Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Clerk  in  Warren, MI
    Former Employee - Meat Clerk in Warren, MI

    I worked at Kroger part-time for more than 3 years

    Pros

    Keeps you busy, learn a lot, decent pay raises, and decent benefits.

    Cons

    Depending on the manager, can be quite hectic having to do so much, highly fluctuating hours and start times, and disorganized at times.

    Advice to ManagementAdvice

    Regular hours would be great. If you need people to work nights, hire people to work nights. Could save some headaches dealing with people who have worked 20+ years and think they deserve early shifts.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    It was excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bagger  in  Plymouth, MI
    Former Employee - Bagger in Plymouth, MI

    I worked at Kroger part-time for more than a year

    Pros

    Supervisors very open to suggestions.

    Cons

    Run like a tight ship, which can also be positive.

    Advice to ManagementAdvice

    Listen to the lowest pay grade person.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Kroger? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.