Kroger Reviews

Updated July 18, 2015
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2.9
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Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
12 Ratings

Pros
  • Good benefits, flexible schedule (in 76 reviews)

  • The pay is not bad for part-time (in 68 reviews)

Cons
  • Work/life balance is non existent no matter what they tell you (in 58 reviews)

  • Fuel center workers are not eligible for any benefits or full time (in 98 reviews)

More Pros and Cons

86 Employee Reviews

Sort: Popular Rating Date
  1. Bagger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bagger in Houston, TX
    Current Employee - Bagger in Houston, TX

    I have been working at Kroger part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Some of my best reason to work at Krogers is to make a better place for the customers.Also have the customers feel welcomed and respected.One of my main goals is to benefit Krogers and for me to benefit from it as well .Learn leadership,caring for others and mainly showing respect at all times.

    Cons

    I don't have cons really.No cons for me no negativity should be said.


  2. It's was an okay job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Cashier in Houston, TX
    Former Employee - Part-Time Cashier in Houston, TX

    I worked at Kroger

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discounts; long breaks. Amazing coworkers

    Cons

    Not that many hours of working


  3. Associate Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager/Bookkeeper/Cashier in Houston, TX
    Current Employee - Customer Service Manager/Bookkeeper/Cashier in Houston, TX

    I have been working at Kroger (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They have a great team working environment

    Cons

    They work longer than 40 hours a week.


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  5. Secure but Weathered

    • Work/Life Balance
    • Senior Management
    Current Employee - Fuel Clerk in Houston, TX
    Current Employee - Fuel Clerk in Houston, TX

    I have been working at Kroger part-time (Less than a year)

    Pros

    Flexible hours with a system to request time off online. Fuel team is small. Employee discounts and extra fuel points.

    Cons

    Unsteady computer systems. Crowded storage/receiving areas in the store. Small work spaces that are also crowded in the fuel center. Flooding at some of the older locations. Machines break down, or are broken by customers, all the time.


  6. Not bad for a first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Kroger part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    You get to talk to a lot of people

    Cons

    Some days were extremely slow or boring. You had to work major holidays.


  7. 2014-15

    Current Employee - Customer Service in Houston, TX
    Current Employee - Customer Service in Houston, TX

    I have been working at Kroger (Less than a year)

    Pros

    If you're in the union, certain rights are protected. There are employee rewards: 10% off Kroger brand items, occasional fuel rewards (i.e. double fuel points, 1000 free points, being able to participate in surveys for the same 50 fuel pts. weekly that customers earn, etc.)

    Cons

    Supervisors get more responsibility for the same pay. Customer service/guest care clerks get the same pay.

    Advice to Management

    There should be more in depth training, perhaps without a computer (i.e. coupons, recognizing fraud) More responsibility should mean more pay. Stores should not be hiring as long as part-time workers are in need of full time hours.


  8. Just starting

    Current Employee - Co-Manager in Houston, TX
    Current Employee - Co-Manager in Houston, TX

    I have been working at Kroger full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    17 weeks of management training is an interesting foray into the retail world. The HR hiring procedures are not very transparent. I found myself having to write them to find out what steps are next.

    Cons

    The 50+ hour work week is a big bummer. 9 of those 10 hour days are on my feet. I wasn't expecting that


  9. Helpful (2)

    Working at Kroger

    • Culture & Values
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Kroger part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a discount on your kroger card for the rest of your life. Meet interesting people. Also they hire all types of people regardless of race, disability, religion, etc. Which is amazing.

    Cons

    One thing that bothered me the most when working as a cashier at kroger was the intercom and the organization of the 15/30min breaks. I don't know if this was at all locations but at my location they would give you exactly 30 minutes to break. So you could be relieved off the register at 2:00pm and you'd be expected to be back on that register at 2:30pm on the dot. There were plenty of times where I'd be walking out of the break room at 2:30 and would here on the LOUD intercom "excuse me staff ____ TO REGISTER 4". It's inconsiderate and rude. They need to get rid of those loud intercoms.


  10. nutrition clerk

    Former Employee - Texas in Houston, TX
    Former Employee - Texas in Houston, TX

    I worked at Kroger

    Pros

    You get paid weekly Job is not too hard labor

    Cons

    Miscommunication Sometimes Trucks don't arrive on time


  11. Helpful (1)

    SW KMA Store Manager - Houston

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Kroger

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, Bonuses, Insurance, Customers and Relationships built.

    Cons

    Stressful long hours and demanding workload. I've ran numerous stores for this company and the demands, stress, long work days and non existent family time are reasons I must warn young, bright, career minded individuals to think twice before committing your life to Kroger. What they promise you on work life balance versus real life reality are entirely different. Once at the co-manager level and above, 6 and 7 day work weeks are the norm and your hours will be long and you will very seldom ever enjoy a traditional holiday with any of your family members again.

    Advice to Management

    Rethink your business plan and philosophy on management level employees work life balance.



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