Kroger Reviews

Updated April 9, 2015
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3.3
109 Reviews
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Kroger CEO Rodney McMullen
Rodney McMullen
18 Ratings

109 Employee Reviews

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  1. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Harrison Township, MI
    Current Employee - Cashier in Harrison Township, MI

    I have been working at Kroger part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good co workers, and some management

    Cons

    Pretty bad hours, and benefits/compensation

  2. Greed is not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Detroit, MI
    Former Employee - Store Manager in Detroit, MI

    I worked at Kroger full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You can make a good living and the yearly bonus is good. Your peers are generally supportive. There are opportunities for advancement.

    Cons

    Management sets unrealistic goals and makes you feel terrible when you don't achieve them. There is no work-life balance, all work. They do not care for you, only their results and the company stock. Do not trust anybody.

    Advice to Management

    Practice what you preach and share the same passion for people as your results. You may have indoctrinated the people I the way you want but they are not happy. If they are not happy, you will never get their best work.

  3. The company itself is not bad to work for, the management team they pick leaves something to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Clerk in Detroit, MI
    Current Employee - Grocery Clerk in Detroit, MI

    I have been working at Kroger

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fair pay, good benefits, friendly co-workers-

    Cons

    Poor management, poor working conditions, revolving door

    Advice to Management

    Treat employees as you want to be treated

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  5. Kroger is a pretty decent place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in East Lansing, MI
    Former Employee - Cashier in East Lansing, MI

    I worked at Kroger part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They hire great people. Loved my coworkers. People worked as a team to get things done. Cashiering was not stressful and nice. I liked working there. The store managers were nice as well.

    Cons

    They dont give enough hours to survive on sometimes. management should know how to run each department so that there are no issues that cannot be fixed , like fixing a self scan machine when it crashes.

    Advice to Management

    Please know how to do our jobs so that when we need help and there is noone to help we are not left with no guidance.

  6. For the most part not a bad job especially as a first or second job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Grand Blanc, MI
    Current Employee - Deli Clerk in Grand Blanc, MI

    I have been working at Kroger part-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, simple tasks, One week vacation after a year of employment, bids always open for different stores or the opportunity to manage a department

    Cons

    Unionized, raises not based on performance, poor employees can easily maintain their job, unpaid lunches, Management does not understand current work load, Osat (overall satisfaction) scores drive *everything*. Service counter members (meat and seafood, Bakery, Deli) rarely receive reviews and therefore do not receive the rewards for good customer service, get a write-up if you have to call in on a weekend

    Advice to Management

    Understand that the customer comes first but most of our tasks help customers and need to be completed just as much. If a service counter has listed hours that counter should not be forced to help customers before or after that set time (i.e. if its 6:30am, I am doing my opening check list, and we do not open until 8 there is no reason for me to stop and help a customer because they are there and unwilling to read the sign that shows our hours.) Find a better system for rooting out and dealing with poor employees; bad employees damage customer satisfaction and the morale of other employees (which in turn also damages customer satisfaction)

  7. High School Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bagger in Redford, MI
    Current Employee - Bagger in Redford, MI

    I have been working at Kroger full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Job is very simple. I bag groceries and run receipt checks. Other times I have to clean parts of the store and help people find what they're looking for.

    Cons

    You are required to do more than what you're job title is. If something needs to be clean and it's not your turn you must do it since it's in the contract.

    Advice to Management

    The job is very nice for a person in high school! So I can't complain.

  8. Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Detroit, MI
    Former Employee - Cashier in Detroit, MI

    I worked at Kroger part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Kind of comfortable environment

    Cons

    It was kind of rude serive

  9. A sometimes stressful but rewarding job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Clarkston, MI
    Current Employee - Assistant Customer Service Manager in Clarkston, MI

    I have been working at Kroger full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, pleasant people to work with, easy to talk to management members.

    Cons

    Rate of pay, how some problems are just ignored, gossip that flies around unchecked.

    Advice to Management

    figure out better ways to resolve some issues.

  10. OK but sometimes I feel underappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Ypsilanti, MI
    Current Employee - Courtesy Clerk in Ypsilanti, MI

    I have been working at Kroger part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on Kroger products (10%), communicate with customers, OK work atmosphere, friendly co-workers.

    Cons

    Standing on feet for long hours, breaks are not on-time, outdated cart pulleys (manual grocery cart pulleys), sometimes I feel under appreciated. Its a small store and has outdated equipment ( recycling machines are never working properly, and alcohol security disablers are broken on almost all cashiers).

    Advice to Management

    Please take care of your employees. We can't smile and offer excellent customer experience if we're not happy. Stop treating us like second class citizens but more like a co-worker. On-time breaks are very much appreciated because it's not easy standing up for long periods of time bagging, pushing carts, attending to customers, bringing back groceries, and attending to the recycling room.

  11. Overall it's a good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Detroit, MI
    Current Employee - Cashier in Detroit, MI

    I have been working at Kroger part-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, employee discount, promote within the company.

    Cons

    crazy schedule, unable to gain full time in certain departments without becoming a department head.

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