Kroger

  www.kroger.com
  www.kroger.com

Kroger Reviews in Michigan

Updated November 26, 2014
Updated November 26, 2014
1,691 Reviews
2.9
1,691 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
175 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 76 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 68 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 58 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 98 reviews)

More Highlights

87 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager in Orion, MI
    Current Employee - Customer Service Manager in Orion, MI

    I have been working at Kroger full-time (more than an year)

    Pros

    You have a 40 hour work week. You get to write your own schedule, you're a problem solver and have the power to fix and solve both employees and customers problems. You get to thank your staff for a job well done when hitting goals. You're the leader that everybody looks up to. A couple times a year Kroger takes you to a leadership summit with the corporate VPs giving a presentation of how the company is doing, free food, networking, and best practice meetings.

    Cons

    You deal with A LOT of incompetence. Sometimes you just want to say to some people, how can you even breathe?! But you're the boss so you have to remain cool, calm, and collective. You coach and clarify expectations on how to do something, you then tell them "what's the disconnect?" When they fail to follow instructions, and then you have to go through the disciplinary process and put them on paper when they continue to fail to follow instructions

    Advice to ManagementAdvice

    some of the goals we are required to make are broken. I can create 90% 15 minute rating schedule, but then I am understaffed. I have to break the goal in order to be properly staffed

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Detroit, MI
    Current Employee - Co-Manager in Detroit, MI

    I have been working at Kroger full-time (more than an year)

    Pros

    You learn a lot at Kroger. They provide tons of training and you gain a lot of experience. It's filled with people that want you to succeed so people are slways willing to help you.

    Cons

    The long hours. As a CoManager you work 5 or 6 days a week. Lots of pressure. 10 hour days. No work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Too much work, too little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Roseville, MI
    Current Employee - Courtesy Clerk in Roseville, MI

    I have been working at Kroger part-time (less than an year)

    Pros

    Sometimes you have great co-workers

    Cons

    If you're older than 18 you will have more duties such as maintaining the bottle machines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    It's a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Southgate, MI
    Current Employee - Deli Clerk in Southgate, MI

    I have been working at Kroger part-time (more than an year)

    Pros

    The people are great; you feel like you're part of a family. The pay is not bad for part-time.

    Cons

    Any job in customer service or dealing with the public can be challenging. Sometimes you get cranky customers but it's not the end of the world.

    Advice to ManagementAdvice

    Thanks for making it a great experience for employees and making us feel like a part of something.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Kroger is a good employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Stocker in Bloomfield Township, MI
    Former Employee - Night Stocker in Bloomfield Township, MI

    I worked at Kroger part-time (less than an year)

    Pros

    It is a larger company. The jobs are all very easy.

    Cons

    Unions hurt your advancement and pay.

    Advice to ManagementAdvice

    Get rid of Union.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Unhappiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Flint, MI
    Former Employee - Cashier in Flint, MI

    I worked at Kroger full-time (more than 10 years)

    Pros

    Great benefits health care dental vision etc. Still couldn't afford the co-pays.

    Cons

    Have to have a very brown nose to advance.

    Advice to ManagementAdvice

    Quit letting brown nosers run the stores.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Good company, but the union allows people to become complacent and rewards seniority while ignoring merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Rochester, MI
    Current Employee - Assistant Customer Service Manager in Rochester, MI

    I have been working at Kroger full-time (more than 8 years)

    Pros

    Great senior Leadership who have a passion for what they do and an exciting vision for the future.
    Good benefits, flexible schedule.

    Cons

    It is difficult to fire someone for not doing their job because of very strong union protection, this provides job security, but it also keeps people complacent and unmotivated.
    New hires have to plan for a corporate career if they hope to make good money.
    There is little to no store level management support, often causing good workers to become dissatisfied and lose hope.

    Advice to ManagementAdvice

    Work towards having the store management team with the department heads to engage associates and create the environment that is so clearly sought after by the company leadership.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Decent First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk in Commerce Township, MI
    Former Employee - Courtesy Clerk in Commerce Township, MI

    I worked at Kroger part-time (less than an year)

    Pros

    Being a Courtesy Clerk I was a front end employee and got to meet many people. The hours were flexible and minimum wage is minimum wage.

    Cons

    Taking off days was hard to do. In the winter I was outside for long periods of time, same for rainy weather.

    Advice to ManagementAdvice

    Paying more than minimum wage is beneficial in the long run for both employees and employers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not terrible, but decent pay gets you and makes it so you cant leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Lansing, MI
    Current Employee - Department Manager in Lansing, MI

    I have been working at Kroger full-time (more than 10 years)

    Pros

    Department head pay is pretty good once youve been there for a while, nice benefits. Some people you work with are great. It could be a pretty easy job if everyone gets along and nothing crazy happens.

    Cons

    Ive worked with horrible managers, horrible associates and horrible customers. There isnt a very good work to life balance esp when you have a family. It can be very hard and they ask a lot of you sending you home extremely stressed and tired and cranky. But you cant find a job with similar pay and health insurance anywhere else.

    Advice to ManagementAdvice

    There store will survive if you loosen the reigns on everyone. Stop treating us like your slave dogs. If we die, you wont care youll just replace us and move on. Our families will miss us forever.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    A good summer job

    Former Employee - Front End Cashier in Lansing, MI
    Former Employee - Front End Cashier in Lansing, MI

    I worked at Kroger part-time (less than an year)

    Pros

    It's not a physically demanding job for most people. One gets to meet with a variety of different people and will often see someone he knows.

    Cons

    The training is short and there is a lot one has to learn on the fly. For those new to cashiering there may be a great deal of things that can stump you and force you to seek help from the more experienced workers a little to often while your customer is forced to wait as patiently as possible. If you really need the money, it can sometimes be hard to persuade them to give you more hours in a week (after all only a certain amount of people can work at a time.)

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