Kroger Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 339 ratings Employees say it's "OK" |
CEO Rating
Based on 162 ratings
Chairman and CEO |
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Pros
Fast paced environment that keeps me busy
Cons
Benefits are not shown for employees
Advice to Senior Management
Keep up the good work
Pros
10 percent discount on store brands, great people (sometimes)
Cons
bad people (sometimes), needs to remodel store in Buford
Advice to Senior Management
Remodel the older stores! We need it in Buford! Its hurting us.
Pros
Flexible hours. Better than average pay. Decent benefits. Better benefits for full time.
Cons
There was a mistrust of managers toward employees, especially union employees. More criticism given than praise. Managers need to realize that in a grocery store, it's all about customer service and pricing. You need to reward instead of criticize those that give excellent customer service. It keeps customers coming back. Many managers fresh out of management training, too green to lead.
Advice to Senior Management
Realize employees are your greatest asset, not just a labor cost.
Pros
easy going croud, decent benefits, set/steady job.
Cons
pay, infrequency of hours, professionalism not emphasized
Advice to Senior Management
overall, no complaints really. apart from pay
Pros
4 day work week
Great benefits
Advancement opportunities
Overtime opportunites
Cons
Weak lower managment
People seem to have a problem separating the personal from business
Pros
Kroger does a great job of making employees feel needed and wanted within the store. They try to emphasize making the store feel like a small town marketplace where everyone knows each other. The benefits available are also quite nice.
Cons
Hours are often cut so that the small town feel is hard to achieve. Pay is also low compared to other comparative markets.
Advice to Senior Management
Try to lead without interfering. It seems that each new attempt to help us adds new chores for us to do each day, getting between us and the customer.
Pros
Great coworkers and customers make days enjoyable.
Cons
Compensation is often sub-par, work hours are erratic in many positions, and taking time off is difficult.
Pros
Benefits packages overall are good
Vacation time starts when you complete md1
Decent bonus if your at a high sales volume store
Cons
Customers are rude all the time
Corporate goals
Quality of life
Stress
Disconnect between upper management thinking how stores operate and what actually happens
Advice to Senior Management
Find out what is really happening in the stores and the expectations the dm's put on management.
Pay is low
Pros
Nice people to work with
Decent pay
Good medical insurance
Room for growth in company
Work nights not as many customers
Cons
I ran into horrible managers after a few years of working which is why I quit. To bad because I really enjoyed my job
Advice to Senior Management
Be more understanding of your employees personal problems. When I requested time off (and offered to use my vacation time) the response was: unless your grandmothers dead get to work. Very classy.
Pros
health insurance benefits, guaranteed raises, easy job
Cons
Union, it is really hard to gain a full time position, winter is super slow and hours are minimal
Advice to Senior Management
n/a


