Kroger Reviews

Updated October 19, 2014
Updated October 19, 2014
1,602 Reviews
2.9
1,602 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
141 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 73 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 59 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 48 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 90 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Get experience if you need it and leave promptly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Lexington, KY
    Current Employee - Front End Cashier in Lexington, KY

    I have been working at Kroger part-time (less than an year)

    Pros

    You can build customer service experience here in college (then leave to find a better "entry-level" position). Being a cashier here can improve your people skills. This job looks helpful or decent on a thin resume. After you're in the union (45 days), it is not easy to fire you. If you're in the right area you can work with some nice people. Some departments may be enjoyable (such as stock).

    Cons

    Kroger doesn't care about its employees. The union does nothing for people who actually do their job. Raises are strictly time based. Starting at minimum wage (new cashier or courtesy clerk), you get your first $0.10 cents raise at six months. After that your next raise is at a year. Praise is very scarce and little rules are often nitpicked (or encouraged to be by upper management). If you start as a courtesy clerk (bagger/cart boy) you have to beg for cashier, which would be fine if it functioned as a promotion but it sadly doesn't. After you're given cashier you get the next paygrade up in the union handbook (very likely ten cents). They can also make you a dual bagger/cashier. If you make supervisor you also get no raise. Vacation benefits and holiday pay are nonexistent until a significant amount of time at the company (over a year).

    Management is also abused and disconnected from their associates. Due to this disconnection, middle management (supervisors and leads) runs the show and are often incompetent because the only credentials they have are that they've been there long enough to require being given their turn at lead or supervisor.

    Advice to ManagementAdvice

    You need to stress competence and praise based raises to bring out the people that are excellent at their jobs. Working here is sadly a grind because you go nowhere unless you stay for a very, very long time. This especially clashes with modern culture when you employ mainly college students. Training is played fast and loose and seems to never be reviewed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    All and all a good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    the kroger i worked at was very tight knit and they were very warm and welcoming. I liked it there

    Cons

    the insurance was good as a hourly but awful as a salaried employee.. I could not write my own schedule

  3.  

    Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    Safe work environment with great benifits

    Cons

    Low startup salaries in the beginning.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Kroger part-time (less than an year)

    Pros

    Flexibility & benefits for part-time associates.

    Cons

    I don't have any cons. It's a great place to work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Customer 1 Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician
    Current Employee - Certified Pharmacy Technician

    I have been working at Kroger part-time (more than an year)

    Pros

    Kroger is the second leading grocery distributor under Walmart. Seeing that they only specialize primarily the distribution of food products, that is very impressive. A reason for this is because of their customer 1st orientation. Because the employees focus first on customers, the relationship between customers is mutually better. Obviously there are always angry customers, but the co-workers are all really nice.

    Cons

    It's good for experience and first jobs. The pay is a little lower than when working in a hospice pharmacy. It is hard to get a raise if you are part time.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Meh...

    • Senior Management
    Former Employee - Deli Clerk in Danville, IN
    Former Employee - Deli Clerk in Danville, IN

    I worked at Kroger part-time (more than an year)

    Pros

    Decent pay, descent benefits.

    Cons

    Only hire part time, hard to get full time. It's union so anyone who's been there longer than you has first grab at choice hours and hours in general regardless of they are incompetent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Engineer in Cincinnati, OH
    Current Employee - Industrial Engineer in Cincinnati, OH

    I have been working at Kroger full-time (more than an year)

    Pros

    Lot's of opportunity here. Huge company.

    Cons

    I have none at the moment

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Cashier in Huntsville, AL
    Current Employee - Night Cashier in Huntsville, AL

    I have been working at Kroger part-time (more than 3 years)

    Pros

    My manager was very willing to work around my class schedule and would rotate holidays off so the same people were not always required to work holidays. Offers health insurance for part time workers.

    Cons

    Could not get full time status, number of hours per week varied, management shows favoritism, no real advancement in the company unless you are one of the favorites, pay is low compared to other supermarkets in the area.

    No opinion of CEO
  10.  

    Flexible Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger part-time (more than 10 years)

    Pros

    Benefits: Tuition Reimbursement, 401K, Employee Stock, Union. People always need to eat therefore this market will always be available.

    Cons

    If you are in the Union, you can not automatically get a raise increase even if you deserve it.

    Advice to ManagementAdvice

    Fight for your most valuable employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Was a good place to work once upon a time

    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Kroger full-time

    Pros

    Opportunities to advance. Meeting some good co workers and customers

    Cons

    Work/life balance is non existent no matter what they tell you

    Advice to ManagementAdvice

    Live what you preach

Work at Kroger? Share Your Experiences

Kroger

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.