Kroger

  www.kroger.com
  www.kroger.com

Kroger Reviews

Updated November 25, 2014
Updated November 25, 2014
1,686 Reviews
2.9
1,686 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
173 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 74 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 66 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 52 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 94 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Flexible hours, not employee friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor in Atlanta, GA
    Current Employee - Floor Supervisor in Atlanta, GA

    I have been working at Kroger part-time (more than 5 years)

    Pros

    Flexible hours, Worked with high school and College schedules. Can move up in departments if willing. Lots of benefits for part time and full time.

    Cons

    Doing anything is a chore, employees have no discretion. Management ALWAYS side with customers. Pay is low even for management (50 hours a week standard). No overtime. Too focused on scores. Good employees are neglected. No raises based on merit. Purposely understaffed.

    Advice to ManagementAdvice

    Good employees should be valued. Stop playing politics. Stand up for your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great company overall, but very high expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Decatur, IL
    Current Employee - Store Manager in Decatur, IL

    I have been working at Kroger full-time (more than 8 years)

    Pros

    Room for advancement in the company.

    Cons

    Little work life balance.

    Advice to ManagementAdvice

    Perfection is not obtainable.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I was amazed by the hard working people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk in Jackson, TN
    Former Employee - Courtesy Clerk in Jackson, TN

    I worked at Kroger part-time (more than an year)

    Pros

    At the retail level, most of the employees worked very hard and gave the impression that they wanted to be there (even if that wasn't the case.) Plus our store was very busy, so I pulled 30 hours a week. (As a teenager in high school!)

    Cons

    Kroger is notorious for not caring about their employees. I'd frequently see older people sick and still forced to come to work. It's a humbling job though, and seeing this made me want to work harder.

    Advice to ManagementAdvice

    Show more care towards your veterans, especially those who've been there 10 or 20+ years.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager in Orion, MI
    Current Employee - Customer Service Manager in Orion, MI

    I have been working at Kroger full-time (more than an year)

    Pros

    You have a 40 hour work week. You get to write your own schedule, you're a problem solver and have the power to fix and solve both employees and customers problems. You get to thank your staff for a job well done when hitting goals. You're the leader that everybody looks up to. A couple times a year Kroger takes you to a leadership summit with the corporate VPs giving a presentation of how the company is doing, free food, networking, and best practice meetings.

    Cons

    You deal with A LOT of incompetence. Sometimes you just want to say to some people, how can you even breathe?! But you're the boss so you have to remain cool, calm, and collective. You coach and clarify expectations on how to do something, you then tell them "what's the disconnect?" When they fail to follow instructions, and then you have to go through the disciplinary process and put them on paper when they continue to fail to follow instructions

    Advice to ManagementAdvice

    some of the goals we are required to make are broken. I can create 90% 15 minute rating schedule, but then I am understaffed. I have to break the goal in order to be properly staffed

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Kroger the other day I was just

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Kroger part-time (less than an year)

    Pros

    What are the best things they don't know how to get to know that the information is collected from children in need to the

    Cons

    Why do you think you are not responsible for any reason whatsoever. You can be used to be a good day at work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fun place to work just wish the pay was better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Cashier in Sandy Springs, Fulton, GA
    Current Employee - Part-Time Cashier in Sandy Springs, Fulton, GA

    I have been working at Kroger part-time (more than an year)

    Pros

    They are very flexible with your schedule. Its easy to pass the drug test. They work with you when you're new and make mistakes. You can laugh and Joke with the customers and the other cashiers. Its easy.

    Cons

    Its not mentally challenging. It can get boring. A lot of heavy lifting when you pick up sodas which can hurt your back. They pay you nothing. Sometimes they unorganized.

    Advice to ManagementAdvice

    Pay your cashiers more.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Detroit, MI
    Current Employee - Co-Manager in Detroit, MI

    I have been working at Kroger full-time (more than an year)

    Pros

    You learn a lot at Kroger. They provide tons of training and you gain a lot of experience. It's filled with people that want you to succeed so people are slways willing to help you.

    Cons

    The long hours. As a CoManager you work 5 or 6 days a week. Lots of pressure. 10 hour days. No work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Not a bad job if you're just starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Cashier
    Current Employee - Part-Time Cashier

    I have been working at Kroger part-time (less than an year)

    Pros

    Customers and other employees are friendly, job is easy, part-timers still get paid vacation

    Cons

    Pay isnt very good, they'll "promote" you so you have more work and responsibilities but no pay raise, don't get enough hours some weeks

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great experience for professional growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co Manager in Indianapolis, IN
    Former Employee - Co Manager in Indianapolis, IN

    I worked at Kroger full-time (more than an year)

    Pros

    Decent Pay for the amount of work expected
    Great People
    Great business learning opportunity
    Room for growth
    Excellent training offered at beginning

    Cons

    Very long days some days will be 11 hour days
    Work life balance is an opportunity, you will work 50 hours a week at least as a co manager you will be there until 11 3 nights a week
    Some goals that are set are unrealistic

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Jonesboro, GA
    Current Employee - Courtesy Clerk in Jonesboro, GA

    I have been working at Kroger part-time (more than an year)

    Pros

    As a lowly store clerk being an employee was a decent first job. Pay is minimum wage. Hours are decent. The work wasn't hard. Flexible scheduling. Advancing from courtesy clerk to cashier is fairly easy.

    Cons

    The pay sucks no matter how good or hard you work. Not much benefits as a courtesy clerk.

    Advice to ManagementAdvice

    Care more about your clerks. For example don't send courtesy clerks outside in the rain to gather carts if you wouldn't do the it.

    Recommends
    Positive Outlook
    Disapproves of CEO

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