Kroger Reviews

Updated July 7, 2015
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2.9
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Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
364 Ratings

Pros
  • Good benefits, flexible schedule (in 76 reviews)

  • The pay is not bad for part-time (in 68 reviews)

Cons
  • Work/life balance is non existent no matter what they tell you (in 58 reviews)

  • Fuel center workers are not eligible for any benefits or full time (in 98 reviews)

More Pros and Cons

2,409 Employee Reviews

Sort: Popular Rating Date
  1. Fulltime

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Fort Wayne, IN
    Current Employee - Clerk in Fort Wayne, IN

    I have been working at Kroger full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Been working for the company a long time hard to leave because of benefits.

    Cons

    New hire turn over rate is high because kroger only pays min. Wage. It is very frustrating all the new hires that come and go. Management and upper level management are out of touch with reality. The dog and pony shows for upper management are a waste of time because upper management can't handle the reality of day to day operations at store level.

    Advice to Management

    Quit letting hourly employees manage the store because kroger doesn't want to hire more managers. Quit the dog and pony shows and get a grip on reality. Quit cutting the hours of hourly associates there needs to be a minimum amount of hours for a department ELMS doesn't have common sense!


  2. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Dallas, TX
    Current Employee - Front End Cashier in Dallas, TX

    I have been working at Kroger part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    No pros whatsoever. There is nothing good about Kroger, would not recommend to anybody at all. There are only cons.

    Cons

    Bad management, they do not care if you requested a day off or not you will still get scheduled and they will not change it. The pay is bad for what you have to deal with. Department managenent at my store was awful, they were lazy, all they did is eat and talk in the corner and would not help you even if you asked. They were very rude as well. It is very hard to move up unless you are friends with management, there are no good benefits. Nobody cares about anything.

    Advice to Management

    Fix everything


  3. Helpful (1)

    Don't waste your time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drug/GM Back Up Department Head
    Current Employee - Drug/GM Back Up Department Head

    I have been working at Kroger

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady but low pay.
    hard to get fired unless your just a horrid worker.
    customers and some co-workers can make the job worth it.
    Some advancement opportunities

    Cons

    Horrid pay.
    Horrid work and outside life balance.
    random hours even as a full time employee.
    they give their employees little to no training time.
    management is completely worthless.
    Working in the store is nothing but drama.

    Advice to Management

    The mangers will not work with employees, most of the time mangers will come from a random department and will be put over a department they have no idea on how to work and as often happens, it causes mangers and employees to become frustrated with each other.

    they should resepct their employees more and not schedule employees especially full time ones, random hours.


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  5. Helpful (1)

    Co-manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Nacogdoches, TX
    Current Employee - Co-Manager in Nacogdoches, TX

    I have been working at Kroger full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great associates and customers. Upper management has some great ideas for driving customer satisfaction and sales. Makes for a good experience with happy customers.

    Cons

    Little regard for the work life balance. Don't follow the HR policies for time off for holidays or extra days worked. District management says they are suggestions not policies. Management is understaffed. We have a position for three co-managers but only have two co-managers. The second co-managers gave notice last week so now I'm the only co-manager in a three co-manager store. The plan involves management working more days not replacing the missing managers.

    Advice to Management

    Management is stressed with no life outside Kroger. More focus on a balanced work and home life.


  6. Helpful (1)

    kroger is a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Kroger part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great way to make friends with your other co workers when you all despise your job. the regular friendly customers make it easier to deal with the ones that are just out to ruin some minimum wage making employee's day over the price of some cheese. insurance is the only decent benefit as well as the scholarship program. flexible/easy hours if you're in high school and you're bored.

    Cons

    pay is terrible all around. they expect you to give 100% as a customer service cashier/floor supervisor when you barely make more than the kids that push the carts. no such thing as any sort of praise but management loves to tell you about every way you need to improve. management cares more about customers than employees. the younger kids call out all the time and there's no sort of back up plan resulting in added stress for the ones that actually come to work. policies are always changing and no one ever seems to know what to do. training for any position is a joke, they just throw you out on your own after about 2 days of training especially for any front end position. raises are a joke and virtually non existent. courtesy clerks have the worst job and they get treated the worse with 0 pay raises. schedule/hours is inconsistent and request for days off is often ignored. if someone calls out for their shift don't expect to get a break at all if it's a busy day. management should know how to do the simple things on the front end (like run a register). the list is never ending.

    Advice to Management

    Pay more attention to the well being of your employees. Front end management is terrible for the most part. If you want to give your good employee's more responsibility that should include a raise.


  7. Helpful (1)

    SW KMA Store Manager - Houston

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Kroger

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, Bonuses, Insurance, Customers and Relationships built.

    Cons

    Stressful long hours and demanding workload. I've ran numerous stores for this company and the demands, stress, long work days and non existent family time are reasons I must warn young, bright, career minded individuals to think twice before committing your life to Kroger. What they promise you on work life balance versus real life reality are entirely different. Once at the co-manager level and above, 6 and 7 day work weeks are the norm and your hours will be long and you will very seldom ever enjoy a traditional holiday with any of your family members again.

    Advice to Management

    Rethink your business plan and philosophy on management level employees work life balance.


  8. Not Associate Friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX

    I have been working at Kroger

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    excellent benefits pkg.
    Some great managers.
    Union oriented

    Cons

    cons- Not associate friendly
    No bonus incentives.
    managers get the bonus benefits
    do to the hard work and dedications the hourly associates put forth
    use to be family oriented, now all though it is a bussiness they are way to focused on the numbers and less considerate about thier associates

    Advice to Management

    Give Credit and Show your apprecition for the work we do to help you get that bonus


  9. none

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bagger in Savannah, GA
    Former Employee - Bagger in Savannah, GA

    I worked at Kroger (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    ok starter job nice co worker

    Cons

    low pay bad management no raises

    Advice to Management

    treat your people right and promote those that work not the little girls


  10. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Elkhart, IN
    Current Employee - Store Manager in Elkhart, IN

    I have been working at Kroger full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great pay and benefits. Wonderful career opportunities. Promotion from within, no college degree necessary.

    Cons

    Terrible work/life balance. Poor treatment from district level management and above.

    Advice to Management

    Not recommended to anyone with a young family as this job is not conducive to having any life outside of work.


  11. Awful, stressful, negative environment, bad employees, favoritism from managers to employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - All Purpose Clerk in Scottsdale, AZ
    Current Employee - All Purpose Clerk in Scottsdale, AZ

    I have been working at Kroger full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Money is decent, you get health benefits after a year with a week paid vacation VERY LITTLE people are very positive, but when you work with just the positive people it makes work much more enjoyable, customers are satisfied with the level of service, motivated to accomplish more. But this rarely happens

    Cons

    They will push you around, yell at you to do more and expect it every time.

    Advice to Management

    Stop being negative, writing people up LIFE HAPPENS, motivate workers and be POSITIVE, stop it with the write ups and councils that only leave employees feeling stressed and worthless. Instead compliment them on what they do great and motivate them to do more, gain there respect not demand it.



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