Kroger Reviews

Updated September 29, 2014
Updated September 29, 2014
1,550 Reviews
2.9
1,550 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
120 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 72 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 56 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 47 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 87 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Just Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  Dallas, TX
    Former Employee - Courtesy Clerk in Dallas, TX

    I worked at Kroger part-time for more than a year

    Pros

    There are no pros for this company

    Cons

    Rude managers, less than minimum wage/hour pay etc

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Abysmal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Cincinnati, OH
    Current Employee - Department Manager in Cincinnati, OH

    I have been working at Kroger full-time for more than 10 years

    Pros

    Fast-paced environment with plenty of interaction with people.

    Cons

    Management does not communicate well and care little for their employees.

    Advice to ManagementAdvice

    Focus on employee development and retention.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Unrealistic expectations for pay rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Clerk  in  Milan (Italy)
    Former Employee - Meat Clerk in Milan (Italy)

    I worked at Kroger full-time for less than a year

    Pros

    After being hired in, its easy to get in with the right people to gain over time. The uniform isn't bad at all, just a blue kroger shirt and jeans. Oh and they have a UNION! File file file!

    Cons

    All kroger grocery stores have departments ran by union contracts, however the store in whole is run by cooperate ideas... using logical reasoning will not help. Kroger start pay is minimum wage, no matter how hard anyone works and even with promotions. A raise isn't guaranteed. Department management are allowed to do little to no work, while passing work onto others in the department for less pay. Cooperate kroger would love to have only part time workers at minimum wage ( and management does everything thing they can to remove all full time dept employees) however with the union this is almost impossible.

    Advice to ManagementAdvice

    Store management school needs to be redone entirely, sending new management to a store...with no clue as to how dept operate is kind of illogical. Listen to employees and find some humanity when talking to employees. Start paying attention to what dept heads are doing while on the clock

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Easy work but no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Stocker  in  Wylie, TX
    Current Employee - Grocery Stocker in Wylie, TX

    I have been working at Kroger part-time for less than a year

    Pros

    Easy job good for a High School kid be prepared to work lots of closing shifts like 2-10 and work every weekend.

    Cons

    The pay is not great. Everyone starts out Part time. You have to have 12 consective weeks to earn full time status. The only thing full time gets you is if new hires come aboard you still will get 40 hours part time hours will get cut.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    a different view of Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Frozen  in  Blanchester, OH
    Former Employee - Head of Frozen in Blanchester, OH

    I worked at Kroger full-time for more than 10 years

    Pros

    The people at Kroger do make the job political. They do that to be competitive. It is in reverse really as it makes Managements job easier.

    Cons

    Finances at Kroger are not as strong as they appear do to the magic of Accountants. They are unable to focus long-term and that make the job of employees more difficult. Look at the 2012 fourth quarter income statement and you will see the $850 million injection of money by the CEO David Dillion. It did not even make a profit!

    Advice to ManagementAdvice

    Do not overspend on overhead of building new stores in the same location as the old ones.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Kroger is a company that is all about who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Department  in  Cincinnati, OH
    Current Employee - Grocery Department in Cincinnati, OH

    I have been working at Kroger full-time for more than 10 years

    Pros

    The health benefits are good.

    Cons

    Company values are just words, they don't go by them.

    Advice to ManagementAdvice

    Learn to manage and not walk around the store and converse all day with a hand full of employees or sit in your office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Could of been great but, turned out HORRIBLE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Clerk  in  Cleburne, TX
    Current Employee - Produce Clerk in Cleburne, TX

    I have been working at Kroger part-time for more than a year

    Pros

    Some managers and employees are very nice. Also alot of customers are very nice,

    Cons

    Babies the employees and managers that have been there for a while and treats newer employees like they are gum on the bottom of a shoe. It's really a shame.

    Advice to ManagementAdvice

    Open your eyes to the nonsense that goes on everyday........ Start taking care of your hard workers and stop babying your faves.....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Hard work and bad hours for no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Kroger part-time for more than a year

    Pros

    Flexible hours, good company. Lots of work to do.

    Cons

    "Seniority power" so hours can be take away. no full time, LOW LOW WAGES! Too many teens work for this company so the work environment is a bit immature.. Some managers don't care and they date the cashiers

    Advice to ManagementAdvice

    Be more considerate, pay more money, you get the work you pay for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    NIGHTMARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager  in  Indianapolis, IN
    Current Employee - Co-Manager in Indianapolis, IN

    I have been working at Kroger full-time for more than 5 years

    Pros

    NO WORK LIFE BALANCE-TIRED ALL THE TIME- NOT APPRECIATED - CREATIVITY IS MUTED- MICROMANAGED---NEPOTISM!!!!!!

    Cons

    GOOD BENEFITS and customers...that's all

    Advice to ManagementAdvice

    upper management does not cultivate their investments (co manager) as result there is high turnover. Training is a huge problem throughout this company. The treatment of the employees is unconscionable. There is much more that could be said but I believe you get the just of what is being said.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Waste of Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk  in  Jefferson, GA
    Current Employee - Deli Clerk in Jefferson, GA

    I have been working at Kroger part-time for less than a year

    Pros

    None....other than today is my last day!!!

    Cons

    Management is HORRIBLE. Hours are HORRIBLE. Pay is HORRIBLE. The hiring process is HORRIBLE.

    I began employment here for a part-time job for some extra "fun" money. Even thought they know I have a full-time job, they continuously try to get me to come in when I'm scheduled for my other job. They can't seem to remember that I have a full-time job with set hours and days, even though it is clearly marked in their computer for my "availability". I was even scheduled when I was out for surgery!!! They also schedule odd shifts like 12-7. Right through lunch and dinner, and of course no breaks because you are too busy...so those days I only get to eat once a day. I have only had one week-end day off since I started (about three months ago). Do not expect to have a "life" if you work here even part-time.

    Pay is minimum wage. Minimum wage is ok for the easier jobs, but working in the Deli is not easy, especially if you are a closer. I feel they should give an extra few dollars to the Deli people (and probably others, but I'm not familiar with their positions, so I cannot truly say). I have had employees tell me they have been there for years and are still making what they started with.

    Upper management is rude and uncaring. I have management experience myself, and I have never treated employees the way I have heard them treat co-workers. There are two store managers I really like, they always have a smile and something nice to say, but the MAIN manager and one other manager, they NEVER smile, and are very rude. The employees seem to be unhappy in general, and there is a high turn over rate there, but there is also a "core" of folks that have been there for a while, and they are truly the back-bone of the store. The Deli manager & Asst. manager are both very nice, and I enjoy working with them.

    Advice to ManagementAdvice

    LISTEN to your employees when they speak with you. Do not act like you are better than they are, because you are NOT. Your employees are what your customers see. If you want happy customers, you need happy employees. Be consistent, treat everyone the same...be respectful and courteous. Think of your employees health and not just your profits. If your employees are out because they are sick...maybe it's because they are working days and days without eating because of how you schedule people. Remember, WAL-MART is coming! You are going to lose a lot of customers, as well as employees, if you do not get it together.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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