Kronos Incorporated Reviews

Pros

Expending overseas presents great opportunity for growth, management focused on producing best product, reducing costs and making Kronos successful. Company makes money and is stable.

Cons

Recent management changes created a clash with old guard, different methodologies will take time to merge.

Pros

Market Leader in Time and Attendance
Solid Product Line
Knowledgeable People
Good Benefits
Good referenceable clients

Cons

Poor Leadership (middle management)
Poor Communication cross vertical and in specific verticals
Little or no sales driven methodology to engage with internal resources
Overly complex sales and implementation process for clients

Advice to Senior Management

Need to look at management structure, reorganize with new leaders focused on the success of the teams.
Need to look at new ways to simplify engagements with clients

Pros

Very good people with high ethical standards.

Cons

not cutting edge and slow to on technology

Advice to Senior Management

create a pipeline of resources with new talent. Workforce at Kronos has too longer tenure.

Pros

Great benefits and pay. Work on leading edge technology projects.

Cons

Kronos routinely will layoff 20% to 30% of their workforce with no warning. Not a good company to work for in a depressed economy. Their office in Portland, Oregon laid off 70% of the employees from 2008 - 2010. Most got 2 weeks servance and that was it.

Advice to Senior Management

Show more compassion to employees and not treat them like garbage you can discard at anytime.

Pros

-Bonus increases incrementally with performance
-give autonomy by management
-management very supportive of field consultants
-good community of consultants to bounce ideas off of

Cons

-no value on employee development
-field often feels segregated from corporate initiatives
-no incentive to sell additional services, other than having your name put in a drawing

Advice to Senior Management

Try and identify top performers from the field and mark for advancement. As a field consultant I often feel that there's not many ways out of this particular position and very few opportunities for promotion into management

Pros

1. Product is OK
2. Salary on time atleast
3. Noida location is good
4. Accounts depts guys are good

Cons

1. Micro level of management
2. Politics in review
3. Managers are not competent; they are more like Security Guards
4. Poor Compensation

Advice to Senior Management

Dont go for micro level of mgmt.

Pros

Small, growing company; access to upper management.

Cons

Political management style (only ass kissers and friends got ahead). Poor product support; expensive costs to customers when upgrading software. Worked there more than 10 years and only got one performance review.

Advice to Senior Management

Weed out your poor mid-level managers and invest more in your employees.

Pros

Kronos is a great place to start out. They offer good pay up front and have a great benefits package. Management is fairly easy to work with, and product training is readily available. The travel for an AC is around 60- 75% which is typical of that type of role, and if the customer is amenable, management encourages employees to work remotely.

For a Technical Account Manager, although there is little or no travel, it is very stressful. This is offset by excellent managers who will work with you to try to resolve any issues, whether personal or technical. The TAM team is filled with the "best of the best" that Kronos has to offer, and most members worked their way up the ranks to become a part of it.

When working onsite, if there are any issues, support via Kronos Global Support is readily available to the Consultants, and they will do what it takes to make sure that the problem is resolved.

Cons

Although the initial pay is very good, there is little chance of any significant raises. When I was asked to leave Kronos, I doubled my pay rate with my first job offer.

Kronos does tend to bend to the will of the customer a bit too much in some cases. Also, if there is an issue with the functionality of the product compared to how it was sold or described, they are not adverse to throwing an employee under the bus before fixing the root of the problem.

When this happens, there is no support to move the employee into a different area of the company where he or she can continue to thrive.

Application Consultants are expected to work long hours and on multiple projects at once. Again, that is typical of the industry, but after six years in the field, I had seen almost 300 project through to completion. Usually I was assigned to six or seven projects at any given time, and there is only one AC assigned to any project so no way to share the workload.

Advice to Senior Management

When there is an issue with the product and it is brought to the attention of the development team, do not throw away valuable resources for the sake of trying to keep a contract. Either fix the problem or own up to it from a management level.

Pros

1. Product is OK
2. Accounts Dept is good.
3. Noida location is nice
4. Salary atleast on time

Cons

1. Micro level of management.
2. Managers are more like Security guards
3. Poor Salary reviews
4. Political environment
5. Poor HR Dept

Advice to Senior Management

Dont do micro mgmt,

Pros

Good pay
Flexibility in working from home, hours
Relaxed dress code for those who are not customer facing

Cons

Poor equipment
Centralized and officious IT
onerous expense system
onerous time keeping system (in house)
millions of other unnecessary hurdles to every small task keep frustrations high and morale low
focus on penny pinching in ways that cost more
jumping on the dependant audit bandwagon :@

Advice to Senior Management

quit trying to squeeze your employees and learn to truly appreciate them as assets