Kum & Go Reviews

Updated July 10, 2015
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2.9
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Kyle Krause
32 Ratings

Pros
  • Great customer service experience (in 4 reviews)

  • Variety of special event activities like cake breaks and happy hours (in 3 reviews)

Cons
  • While a general manager trainee I worked alongside several GM's that were at the store from 4:30am to 3 and sometimes 4pm daily (in 4 reviews)

  • The corporate "caring" does not extend to store staff, only to the corporate office (in 3 reviews)

More Pros and Cons

65 Employee Reviews

Sort: Popular Rating Date
  1. To each their own

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Springfield, MO
    Current Employee - Sales Associate in Springfield, MO

    I have been working at Kum & Go full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You meet a lot of really cool customer's You learn how to count money faster You learn to appreciate "thank you"

    Cons

    I don't understand why police officers get free drinks but the workers have to pay The overnight associate has to clean everything do two shift cuts and still tend to the customers they are always the ones to blame.

    Advice to Management

    Thank your coworkers Show up on time Follow the rules you tell us to Help with the check list and answer questions


  2. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Jonesboro, AR
    Current Employee - General Manager in Jonesboro, AR

    I have been working at Kum & Go (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pretty good pay, Make your own schedule, Great support from supervisor, Bonus incentive

    Cons

    Turnover rate is extremely high. Can be called in alot due to associates calling off & quitting.

    Advice to Management

    Stay ahead of the hiring curve as much as possible. It can be difficult when you lose even the lousiet workers.


  3. Corportate Empoyee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kum & Go full-time

    Pros

    Good Advancement Opportunity Collaborative Workforce Intelligent Operator Great Work Environment Innovative Workforce

    Cons

    Growing Pains Political in mid-to-senior level positions No career track Little time spent on development Direct reports left hanging at times


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. My experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Overtime hours available, Descent holiday pay

    Cons

    Open Xmas, only 1 week of vacation after a year of work. Not a lot of training towards higher opportunities.


  6. Dedication is a two way street

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great feedback. Willing to let you learn

    Cons

    Labor is always struggle but they try


  7. Mostly positive, but was part of the favoritism.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Level II
    Former Employee - Sales Associate Level II

    I worked at Kum & Go

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    + My store encouraged full-time employment + Pay was higher than expected for front end, food service should of been paid higher or had a helping hand in the back. + Consistently Busy

    Cons

    + Seniority/Favoritism, over work ethic + GM expects associates to pick up slack, understandably they make less on salary than hourly associates putting in the same time in the work week + High turnover, new associates expected to perform like the seniors, often don't cut it right out of training and are resented (inevitably quitting) + No opportunity for advancement if you are highly valued in the store + Corporate not in touch with individual stores needs


  8. Store Manager

    Former Employee - Sales Manager/Store Manager in North Mankato, MN
    Former Employee - Sales Manager/Store Manager in North Mankato, MN

    I worked at Kum & Go (More than a year)

    Pros

    It gave me more experience as a store manager

    Cons

    The store was set at a low rate of pay and there wasnt much room for advancement


  9. Helpful (4)

    Don't do it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Kum & Go full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    33¢ drinks Start just over minimum wage

    Cons

    Tyrannical of your time. Horrible clock in system that takes anywhere from 5 to 30 minutes to clock in.

    Advice to Management

    Stop changing time clocks within a single day between the current schedule and next. I had to work on my wedding day


  10. fun working environment with friendly customers and easy-going employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in West Des Moines, IA
    Current Employee - Sales Associate in West Des Moines, IA

    I have been working at Kum & Go part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly customers, good location, easy-going employees

    Cons

    Not much over time for part-time employees


  11. Helpful (3)

    sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The customers, other than that nothing.👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

    Cons

    Not enough pay for amount of work, deameaning worthless bosses, care more about progit than the customer experience

    Advice to Management

    Care aboug your employees and recognize them for what they do and contribute to their store. Make it feel like a team, or work family so people will care about their job and how they do it



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