Kum & Go

  www.kumandgo.com
  www.kumandgo.com

Kum & Go Reviews

Updated December 12, 2014
Updated December 12, 2014
52 Reviews
2.8
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kyle Krause
33 Ratings

Review Highlights

Pros
  • 401k, heatlh insurance, tution reimbusment if seeking a business degree, retention bonus after so many years) Company has good values and culture (in 4 reviews)

  • The work is easy, lots of stocking, counting, and customer service always comes first (in 4 reviews)


Cons
  • While a general manager trainee I worked alongside several GM's that were at the store from 4:30am to 3 and sometimes 4pm daily (in 4 reviews)

  • The corporate "caring" does not extend to store staff, only to the corporate office (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Ll
    Current Employee - Sales Manager Ll

    I have been working at Kum & Go full-time

    Pros

    This is the easiest and most fun job I have ever held. At my particular store we have more control and a lot of free reign. The customers are great. As long as you can keep your team inspired and smiling, getting everything done is the easiest thing. It's the spontaneous challenges that keep it interesting.

    Cons

    When you read "fast paced" in the job description, they meant it. As this company grows, new challenges arise and policy is ever changing. Many times, it's up to you to discover these changes. The communication you get depends on your RM and DM and how well they get info out.

    Advice to ManagementAdvice

    More communication and transparency. Better articulation of the theory behind changes at the store level so we are completely clear on how new programs and policy is supposed to work with other facets of store operation. You have some intuitive geniuses working for you (seriously, it's like figuring out a Scooby Doo mystery sometimes with the cryptic discussions of roll outs of store operation tools that are supposed to make thing "better) that enjoy their jobs. I bet with a bit more clarity at the store level, we could do even better.
    Let us have more say at store level about products to carry for our specific demographic, we know our customers on a personal level. Most of management can even give you a run down of projected numbers right off the top of their head just from the daily customer inquiry.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Parachute, CO
    Current Employee - Sales Associate in Parachute, CO

    I have been working at Kum & Go part-time (less than an year)

    Pros

    Since this company is a 24 hour store, you can find hours that fit in a family schedule

    Cons

    Some customers can be rather rude

    Advice to ManagementAdvice

    When you see someone worthy of manegment, push for it. Don't sit and wait until they are gone

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in North Little Rock, AR
    Former Employee - Sales Associate in North Little Rock, AR

    I worked at Kum & Go full-time (less than an year)

    Pros

    Great hours, awesome managers, wonderful customers

    Cons

    Ability to get promoted was low.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA

    I have been working at Kum & Go full-time (more than an year)

    Pros

    They truly care for their employees. I can honestly say I have never worked for a company where I feel so truly appreciated for my time and work. Everyone is incredibly friendly, and the entire Senior Manager staff knows everyone by name. There are always events going on at headquarters including...monthly cake breaks, jeans day, fundraising activities, happy hours, catered events....there is ALWAYS something going on and it really makes you feel involved in the company. Also, everyone is wiling to help one another and everyone is so incredibly driven and hardworking!

    Cons

    Although I don't mind dressing business professional every day, jeans would be nice. Also, operations seem to overpower the rest of the company and leaves some of the important background departments in the shadows.

    Advice to ManagementAdvice

    More focus on all departments of company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for and their future looks very bright!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store General Manager in Nevada, IA
    Former Employee - Store General Manager in Nevada, IA

    I worked at Kum & Go full-time (more than 3 years)

    Pros

    They offer great benefits, competative salaries, and flexable hours. Supervisors are some of the best people I have ever worked for. They are all very caring and patient and WANT you to succeed!

    Cons

    Hard to get promoted once you have made it to Store General Manager level because the DM's have all been there for a very long time and it's such a great place to work for that most supervisors end up staying for life...

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Way underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in West Des Moines, IA
    Current Employee - Associate in West Des Moines, IA

    I have been working at Kum & Go part-time (less than an year)

    Pros

    The company is always in the news, KG is building new corporate headquarters in Downtown Des Moines, the building will be built by a world class architect and cost the Company $92 million dollars

    Cons

    The new building cost so much they cannot afford to those of us in the stores that are cleaning bathrooms - we never get raises and I'm told our hours are getting cut so they do not need to pay healthcare!

    We have always had the most expensive beer and cigarettes, now even our gas prices are 1 or 2 cents higher than everyone else, the management is very greedy.

    Advice to ManagementAdvice

    I'm not sure this company can be fixed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great people, great relationships, wonderful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Intern in West Des Moines, IA
    Current Employee - IT Intern in West Des Moines, IA

    I have been working at Kum & Go as an intern (less than an year)

    Pros

    Small company, very team oriented. Care a lot about the work they do and the projects they do. Like to have fun in the workplace, lots of great ways to build relationships and share experiences.

    Cons

    Business professional dress, it's not the 1980's and there aren't any customers coming into the headquarters call it business casual and see the talent you get sky rocket.

    Advice to ManagementAdvice

    Work on having individuals from different sections of a department, i.e. IT, give presentations within the department to teach on subject matter that isn't known to everyone. It helps people learn, helps people grow, and over all get a better idea of solutions in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Customer service is our passion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kum & Go full-time

    Pros

    Great People, and clean stores

    Cons

    Standing on feet for long hours

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    I would not recommend this company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tulsa, OK
    Former Employee - Sales Associate in Tulsa, OK

    I worked at Kum & Go part-time (more than an year)

    Pros

    I did make some friends while working there and it was a job that came when I needed it. However, we also left at the same time.

    Cons

    Don't expect much unless you are hiring in as a manager. There were a lot of people that came in as Sales Associate expecting to move up to a manager position however most left before they could get it because it can take a long time. I had manager call-in and text in with 10 min till their shift starts. I even had a manager have a couple of no-call no-show and nothing happened to them. there are double standers between the Manager and the Sales Associate position.

    Advice to ManagementAdvice

    As a female I felt belittled when upper management came. Mostly from the way they talked to the females and the males. It also didn't feel like they cared that much for anyone who wasn't a manager. I was just a Sales Associate and nothing more to them. I didn't like how I felt there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Pleasant and caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Joplin, MO
    Former Employee - Sales Manager in Joplin, MO

    I worked at Kum & Go full-time (more than an year)

    Pros

    The people you work with are fantastic 90% of the time. If you have a good head on your shoulders and are a hard worker, it's easy to advance. The work is easy, lots of stocking, counting, and customer service always comes first. Although it's a larger company, I actually met some of the CEO's a few times. Two of which remembered me, which was pretty cool, being in a smaller store. The store manager i worked for and the district manager (Clint) were seriously awesome.

    Cons

    Pay was not as good. In 2011 when I quit, the highest I was able to be paid as a sales manager was $9.25. I'm hopling they've raisedthat max since then. Vendors will sometimes leave messes in your coolers.. But if that's your biggest problem, as it was mine, your life is pretty much smooth sailing.

    Advice to ManagementAdvice

    Don't lose your values. With the other chains growing just as quickly, it's easy. I don't have much to say other than that, this company is really pretty solid.

    Recommends
    Positive Outlook
    Approves of CEO

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