L.A. Tan Reviews

Updated March 25, 2015
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2.8
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  1. Great fun company to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at L.A. Tan part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent entry level opportunity in better work environment, For good employees better growth to manage a salon or multiple salons. Employee friendly events thought the year. Absolutely FREE tanning goes with the perks..
    Bonus structure is easy to achieve.

    Cons

    Can do better with the start pay for salon employees/manager.
    Have to be very Consistent with schedule as if you don't show up, salon doesn't open and you get a write up..

    Advice to Management

    Invest in appearance of the salon. Invest in employee growth factor with better pay/bonus structure.

  2. Not what I expected.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tanning Consultant
    Former Employee - Tanning Consultant

    I worked at L.A. Tan

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Free tanning, discounted lotions and other products, lots of customer interaction.

    Cons

    You really aren't paid enough to do the work they want you to. The constant push to sell people things they do that want, kinda pushes customers away. We also never had the cleaning supplies we needed and the specific owner of our store always stole money from the drop or drawer. Great way to learn customer service but not much else.

    Advice to Management

    Train everyone better!

  3. Helpful (1)

    Really and you call this customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Puyallup, WA
    Former Employee - Store Manager in Puyallup, WA

    I worked at L.A. Tan full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Prices, oh wait. I'm sorry no one knows the prices at any salon here because it's a rip off.

    Cons

    They send you discounts you can't use or somehow they are not in their computer and then blame the customer like they are the idiots.

    Advice to Management

    Get it together. Your employees need personal one on one training on how good quality customer service works.

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  5. What a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at L.A. Tan

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Occasionally fun company events, free tanning and fun product trainings.

    Cons

    This company is so unorganized. It's near impossible to get what you need to do your job properly.
    Even with commissions the pay is so low.

  6. Helpful (1)

    no recognition of good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tanning Consultant in Palos Hills, IL
    Former Employee - Tanning Consultant in Palos Hills, IL

    I worked at L.A. Tan part-time (more than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    free tanning and fun atmosphere

    Cons

    can't call in sick last minute, hard to get time off

    Advice to Management

    show appreciation to workers

  7. Great high school job, nothing more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Rolling Meadows, IL
    Current Employee - Sales Associate in Rolling Meadows, IL

    I have been working at L.A. Tan part-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -can usually get outside work done
    -great experience to learn customer service & general sales

    Cons

    -no pay increase
    -weekend hours
    -no promotions

    Advice to Management

    -connect with employees more, maybe some have potential to get to corporate level

  8. Easy work, but high stress and you don't make much money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tanning Consultant in Milton, WA
    Former Employee - Tanning Consultant in Milton, WA

    I worked at L.A. Tan part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    It was easy to plan life around schedules, since I worked the opening shift. You get free tans and occasionally free lotions too!

    Cons

    I was always told by my manager that "the sky is your limit" on salary, but it was all false promises. You get commission and monthly bonuses if you sell enough product, but they take away the opportunity to get a monthly bonus if there is a sale that particular month. And the percentages of commission plus minimum wages are nothing to brag about. I'd say on average I made $10 an hour after commission was added in. I worked at a smaller salon, and mainly saw regulars who didn't need to buy new product. Also, it's hard to work for a company when your other coworkers/management hate their jobs. The cons outweigh any perks. On two occasions my paychecks were falsely written, with commission "accidentally" being omitted. It took over a week for corporate to fix it. On two other occasions my paychecks actually bounced in my checking account after I deposited them, because corporate wrote the checks wrong again, and my bank charged me fees which LA Tan did not make up for.
    On top of all that, it was very hard to deal with customer issues. There was an outdated computer system that you could use to email corporate about customer complaints, issues, etc but corporate RARELY fixed any issues and you were left with an angry customer in your salon who you really couldn't help. The branch manager had an office in my location and he would get really annoyed when I tried to ask about fixing any customer issues.

    Advice to Management

    You need better organization.

  9. Good filler job, but no career potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at L.A. Tan part-time

    Recommends
    Recommends

    Pros

    Good job to work through college. Easy money, good sales and customer service experience. Easy to make a lot of extra money through good sales techniques and compensation. Young managers that understand school schedules

    Cons

    No benefits offered for upper level management, no real potential to move up within the company. Suggestions aren't really taken seriously or put into action

    Advice to Management

    Listen to daily employees. They are there the most often and know what needs to be done to make the store run on a daily basis

  10. Easy job; perfect for college students

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L.A. Tan part-time

    Pros

    From day one you get freedom and independence
    Meeting new people and getting to know the regulars
    Working on homework
    Tanning benefits

    Cons

    Long, shifts by yourself
    Detail cleaning
    No raises
    Low commission

  11. Helpful (1)

    tanning consultant

    Former Employee - Tanning Consultant in Addison, IL
    Former Employee - Tanning Consultant in Addison, IL

    I worked at L.A. Tan part-time (more than a year)

    Pros

    free tanning. products. friends. money.

    Cons

    customers. sweat. management. laundry. cheap owners.

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