L.L. Bean Reviews

Updated June 21, 2015
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57 Employee Reviews

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  1. Great internship experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Intern - Intern in Freeport, ME
    Former Intern - Intern in Freeport, ME

    I worked at L.L. Bean as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very friendly co-workers who are always willing to help
    Employee perks
    Great location for various outdoor activities
    Was able to exposed to various functions of business

    Cons

    All non-retail positions are located in Freeport, ME. Hope they have more office locations with their business growth
    Lack of young employees and hard to meet people outside of your department

    Advice to Management

    N/A


  2. Helpful (1)

    Great company that puts high premium on employee experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Modeling Analyst in Freeport, ME
    Current Employee - Modeling Analyst in Freeport, ME

    I have been working at L.L. Bean full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture and employee benefits

    Cons

    A bit of a lag in leveraging technology


  3. Helpful (1)

    My experience at LL Bean has been horiific.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supply in Freeport, ME
    Current Employee - Warehouse Supply in Freeport, ME

    I have been working at L.L. Bean full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you are lucky enough to work with colleagues you like, the work place is bearable

    Cons

    Every day you have a different start time.
    You do not get 2 days off in a row.
    You have to work Saturdays.
    There is a high turnover in management, and the management is not supportive of employees.
    There is no equity.
    There is no protocol for advancement by demonstrating high quality work.
    The work environment is stressful.

    Advice to Management

    Schedule employees In a consistent time frame. There is no quality of life when there is a different start time every day.
    Allow employees 2 days off in a row. It supports family and personal time.
    Use data to determine employee success. High performers should be leaders and part of the decision making process.
    Check work morale. There currently is none in the warehouses.


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  5. Helpful (3)

    Successful in spite of itself

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Design in Freeport, ME
    Former Employee - Technical Design in Freeport, ME

    I worked at L.L. Bean full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best reason to work at L.L. Bean is because of the other employees and the Maine lifestyle. The benefits are great for region, but Maine is a fairly poor state, albeit beautiful, so nationwide and compared to other large corporations, the benefits are comparable, not superior.

    Cons

    Salaries tend to be much lower than at other comparable companies, I found most people are not happy there and if there was any competition for jobs in the area, most would make the move. Under the guise of empowering its employees, the upper management either knowingly or not, have created an environment where their employees have much responsibility but little authority. An extremely stressful position to be in.

    Advice to Management

    You have hired the best people for the job, now let them do it.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Freeport, ME
    Former Employee - Manager in Freeport, ME

    I worked at L.L. Bean full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great pay, benefits, friendly environment

    Cons

    Long dirve, boring office, not what expected

    Advice to Management

    make the working more fun there, it will atract more people


  7. Helpful (1)

    Lost Vision in Overextended Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly in Freeport, ME
    Former Employee - Hourly in Freeport, ME

    I worked at L.L. Bean full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay, product discounts, good second job for part timers or retirees

    Cons

    Hourly phone, store, warehouse schedules can be erratic; management bonuses on the backs of the hourly work staff

    Advice to Management

    Give people a reliable schedule with decent pay and the loyalty will return


  8. Helpful (1)

    Sell what you love to do and get paid for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Sales Representative in Freeport, ME
    Former Employee - Retail Store Sales Representative in Freeport, ME

    I worked at L.L. Bean full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits including up to 40% discount, employee store and employee use room where you can try out the merchandise for yourself for up to a week. Camps on Rangely Lake that employees can rent real cheap. Discounts on L.L. Bean Outdoor Discovery Schools. Excellent pay, great chance for advancement. Employee recognition programs. Employee feedback programs. Upper management really cares about the employees. Great work/life balance. Customers are fun to wait on. If you love the outdoors and are single or have a family you will not find a better place to work.

    Cons

    The ONLY con is that they are not in every state.

    Advice to Management

    Continue to use Leon's management style as an example to follow and your employees will continue to be the happiest retail employees alive.


  9. Helpful (1)

    Family owned and focused on quality and customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Freeport, ME
    Former Employee - Anonymous Employee in Freeport, ME

    I worked at L.L. Bean full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Management is sincere about customer service - the100% return policy is real. Great employees and colleagues. Employee discounts!

    Cons

    No opportunity for career development, at least in my department. This leads to the feeling of being trapped in a rural area, with one's skills slowly becoming less and less marketable. Many employees very resistant to change for this reason.

    Advice to Management

    Quit it with the "Leader" vs non-leaders distinction. Excluding non-managers from training opportunities and information sharing meetings may make managers feel special, but alienates those individual contributors who truly wish they could develop.


  10. Great entry level pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Freeport, ME
    Current Employee - Cashier in Freeport, ME

    I have been working at L.L. Bean part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Open door policy, zero tolerance harassment policy, gyms

    Cons

    Different requirements depending on the depart you are in.


  11. Helpful (3)

    No balance of work and family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peon in Freeport, ME
    Current Employee - Peon in Freeport, ME

    I have been working at L.L. Bean part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Insurance, discount on merchandise,401K Althought this is changing for the worst all the time

    Cons

    No balance of personal life and work. Minmal raises, no holidays, expectation is to work whenever Monday thu Sunday with last minute notice. Management is inconsitent and incompetent, lack people skills, and think harsh, unconstructive criticism is "good feedback". Management style is to bully and intimidate, focusing on negatives. Employee expectations are unrealistic and work life balance is non-existent. Unhealthy, stressful, culture. L.L. Bean isn't what it portrays itself to be in the media.

    Advice to Management

    unhappy workers do poor work, call out more and get injured more often. Not to mention what they may say about the company on the outside. thnik about it.



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