L.L. Bean Reviews in Maine

Updated September 7, 2014
Updated September 7, 2014
139 Reviews
4.2
139 Reviews
Rating Trends

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L.L. Bean President and CEO Chris McCormick
Chris McCormick
82 Ratings

Review Highlights

Pros
  • They encourage you to enjoy the outdoors by giving you a 40% employee discount on most merchandise (in 17 reviews)

  • Compensation is good, and work/life balance is valued (in 9 reviews)


Cons
  • Bean is a nice place to work, there is barely any room for advancement (in 6 reviews)

  • There is no room for improvement and do not get much time for family (in 7 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Portland, ME
    Current Employee - Customer Service Representative in Portland, ME

    I have been working at L.L. Bean part-time

    Pros

    great benefits, awesome company, not going anywhere anytime soon. amazing reputation in the state of maine

    Cons

    not that many hours available at first, hard to get in the door, but once you get in you're all set

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Brunswick Manufacturing: They treat "seasonal" employees like slaves. If you ever make regular status it's just ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brunswick Manufacturing  in  Brunswick, ME
    Current Employee - Brunswick Manufacturing in Brunswick, ME

    I have been working at L.L. Bean full-time for more than 3 years

    Pros

    Everyone is very nice. It feels like a family atmosphere. We work well together and cooperate to get the job done.

    Cons

    "Seasonal" employees do not get benefits or any paid holidays or time off. The company often keeps "seasonal" employees at this status for months and years before maybe making them "regular".

    There is not much opportunity for advancement unless you have the right personality type to be a supervisor. Once you become proficient in your job you're basically stuck there.

    There is chronic mismanagement here. We constantly struggle with intermittent work. One month they'll send us home early several times and the next month they'll want us to work overtime and on Saturdays.

    The company frequently moves our supervisors to other parts of the company, making it very difficult to build a relationship with them.

    The pay is only so-so.

    Advice to ManagementAdvice

    Stop taking our supervisors away as soon as they have gotten to know us.

    Hold upper management accountable for the poor way they have been running the operation.

    Treat employees fairly for the work they do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    No room for advancement within corporate, Some work hard, while others hardly work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME

    I have been working at L.L. Bean full-time for more than 8 years

    Pros

    Good benefits, discount and employee perks.

    Cons

    No room for advancement. Large amount of inefficiencies and corporate BS to keep from getting work done. People hired for positions not trusted to do their job, constant opinions and approvals needed to do one small thing. Decision makers never ask the people who actually do the job for their feedback, before changing processes and effecting their work. Incompetent leaders, promoting even more incompetent managers. The ones that are truly innovative and do the hard work, are never recognized or rewarded.

    Advice to ManagementAdvice

    Trim the fat and look at competence and skill set of corporate office managers.

    Neutral Outlook
    No opinion of CEO
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  5.  

    L.L. Bean is the most amazing company you will ever work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Sales Representative  in  Freeport, ME
    Former Employee - Retail Store Sales Representative in Freeport, ME

    I worked at L.L. Bean full-time for more than 10 years

    Pros

    There is an excellent home/work balance. They encourage you to enjoy the outdoors by giving you a 40% employee discount on most merchandise. They have an employee use room where you can borrow or rent at a very low price most of the merchandise they sell. They have employee exercise rooms with state of the art equipment. There are camps on Rangeley Lake for employees to enjoy at very low rental rates. They outdoor experience schools so you can gain more knowledge in out door activities. They uphold strong company values. They are a privately owned company.

    Cons

    Only people who live in New England states can work for L.L. Bean because that is where the stores are located.

    Advice to ManagementAdvice

    Continue to expand to state like Wyoming, Colorado, Montana.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Peak season is where it's at otherwise it's a struggle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Low Bay Picking  in  Freeport, ME
    Former Employee - Low Bay Picking in Freeport, ME

    I worked at L.L. Bean part-time for more than 3 years

    Pros

    flexible online schedule, perks but only if you're year round, work environment, no supervisor over your shoulder, cross training, peak season, e-store ( customers returns) discount

    Cons

    part time status and seasonals have no ranking. if work volumes are low then full timers get the shifts taken back from seasonals and part timers to make up for it. overstaffed

    Advice to ManagementAdvice

    consider not hiring so many people to prepare for peak making employee's fight for hours only to have them taken away to make up for full timer's statuses

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Freeport, ME
    Former Employee - Picker in Freeport, ME

    I worked at L.L. Bean part-time for less than a year

    Pros

    They have a computer system that allows each employee to give up shifts and take shift that are within their work limits

    Cons

    People are allowed to hang out while others are working their hardest. The management staff only see what they want to.

    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Packer  in  Freeport, ME
    Former Employee - Line Packer in Freeport, ME

    I worked at L.L. Bean full-time for less than a year

    Pros

    Quality managers and a pro employee attitude. If you haven't worked for a company with a great amount of pride and self esteem you should try it. Organized stretch breaks several times a day and other efforts to protect employees from injury and stress.

    Cons

    Strict accuracy standards can be hard for some to handle.

    Advice to ManagementAdvice

    It's such great company. Great Job! I would suggest rethinking your time clock policy. The time between being early and being late for a shift was sometimes shorter than the line of people trying to clock in guaranteeing some would be late.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Bangor, ME
    Current Employee - Customer Service Representative II in Bangor, ME

    I have been working at L.L. Bean part-time for more than 3 years

    Pros

    Completely flexible work environment, totally positive atmosphere. Somehow an extraordinarily large company like L.L. Bean has maintained their integrity in how they treat their employees.

    Cons

    Like any call center, it can be tedious and repetitive work. Any con that I can think of would not be specific to L.L. Bean.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Essentially, a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME

    I have been working at L.L. Bean part-time for less than a year

    Pros

    Benefits, discounts, good working environment.

    Cons

    Appears to be favoritism within the ranks - not a major issue, but truly noticeable. Conversely, some obvious under-performers seem to stick around, whereas some good workers get cut. Not saying that you're not rewarded or lauded for good performance, it's just that "the curve" is not there. You never really know where you stand.

    Advice to ManagementAdvice

    Provide more feedback (negative or positive). Try to take more detailed notice in individual performance.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse  in  Freeport, ME
    Current Employee - Warehouse in Freeport, ME

    I have been working at L.L. Bean full-time for more than a year

    Pros

    Good discounts for expensive products

    Cons

    No room for advancement, they keep people who are inferior and management is inept and indifferent, this as result, leads to low moral and unhappy workers. LL Bean claims they are a progressive corporation, this however, is not true and the reality is quite the opposite.

    Advice to ManagementAdvice

    Listen and become better communicators.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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