L.L. Bean Reviews

Updated September 16, 2014
Updated September 16, 2014
137 Reviews
4.2
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L.L. Bean President and CEO Chris McCormick
Chris McCormick
82 Ratings

Review Highlights

Pros
  • They encourage you to enjoy the outdoors by giving you a 40% employee discount on most merchandise (in 17 reviews)

  • Compensation is good, and work/life balance is valued (in 9 reviews)


Cons
  • Bean is a nice place to work, there is barely any room for advancement (in 6 reviews)

  • There is no room for improvement and do not get much time for family (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work in Maine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at L.L. Bean full-time

    Pros

    Many opportunities to learn new skills and broaden your experience. Strong corporate values and impacts on the community. Strong leadership and employee base, with motivated, hardworking, and ethical people. The company is taking the right direction with its safety management approach. Most buildings have been integrated into an OSHA/VPPPA structure with high employee involvement.

    Cons

    The company can be slow to change. This has been a successful approach over the long haul but there are also some missed opportunities and some suppression of true innovation. Many in management have learned to be overly risk averse.

    Off-shift leadership work longer hours with fewer resources and peers to split up the workload. The pay is the same.

    Advice to ManagementAdvice

    Seek more continuity in management and leadership, and more predictability in change. Do not seek only one "type" of leader. Seek more visibility with the rank and file employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L.L. Bean

    Pros

    Great people Great products Ergonomic workstations

    Cons

    Snow blizzards in the winter

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L.L. Bean full-time for more than 10 years

    Pros

    The company lives its values. Respect for people, outdoors heritage, stakeholder concept, etc. People are treated well, there are opportunities to advance, and the environment is generally positive. Obviously, this differs somewhat by group/department, but overall, most everyone seems to be proud to work here. Compensation is good, and work/life balance is valued.

    Cons

    It's a somewhat conservative or risk-adverse company, so change doesn't usually happen quickly. People who prefer a more agile/reactive business environment might get frustrated here.

    Advice to ManagementAdvice

    Managing up seems to be more valued than how a leader manages down. Paying more attention to that could greatly improve morale where it's lacking.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Have been with the company under a year. So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at L.L. Bean part-time

    Pros

    100% Customer Satisfaction. Product that is sold is a quality product. Team feeling between all associates and management levels. Discount if amazing. Bonus even for part-time seasonal. With the 100% customer satisfaction the push back from customers in almost zero, which in turn helps the morale of the associates and the customers.

    Cons

    Slow process to advance to permanent part-time positions.

    Advice to ManagementAdvice

    Schedule time for training, leaving it up to associates to train at the same time they are scheduled on the floor, creates conflict with associates that are left handling 2 jobs instead of one, even if for a short time. Otherwise, keep going your doing a great job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place, questionable leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L.L. Bean full-time for more than 8 years

    Pros

    Work/life balance
    Strong core values
    Really smart people
    Great opportunity to learn

    Cons

    Select senior leaders treat people inappropriately and unfairly. It's a culture of fear and that reduces the opportunity for innovation and risk-taking.

    Advice to ManagementAdvice

    Get rid of the ones creating a toxic environment once and for all.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Excellent company with terrific values, loyal customers, and amazing brand equity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L.L. Bean full-time for more than 3 years

    Pros

    Any time you see someone say "no room for advancement" in L.L. Bean they clearly don't do their job correctly. They prefer to promote internally and do so VERY often. If you work hard and represent the values the company stands for you're going to be successful. This is the only retailer I would work for.

    Cons

    Pays well but wish it paid a little better and saying "Yes" to 99% of customers even though they abuse the policy gets old. Amazing to see what type of trash people are out there.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    I have been working at L.L. Bean part-time for more than 5 years

    Pros

    Great flexibility for working mom. Good discount and perks, company wide gifts and bonuses. Usually a good work environment. Mostly fast paced and need to global throughout the store. Most leaders are energetic, caring, approachable and hands on!

    Cons

    The hourly wages are being lowered year after year for hourly workers. Instead of a raise, we are now getting pay cuts. Not much incentive for hard working people! Not enough room or opportunities for advancement if you live outside of the Freeport campus.

    Advice to ManagementAdvice

    Value your employees! Instead of giving away your profits to every crook that returns their 10 year old jackets, boots, tents, etc...give your employees a decent wage that matches the world class service they are expected and willingly give each and every day!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    No room for advancement within corporate, Some work hard, while others hardly work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME

    I have been working at L.L. Bean full-time for more than 8 years

    Pros

    Good benefits, discount and employee perks.

    Cons

    No room for advancement. Large amount of inefficiencies and corporate BS to keep from getting work done. People hired for positions not trusted to do their job, constant opinions and approvals needed to do one small thing. Decision makers never ask the people who actually do the job for their feedback, before changing processes and effecting their work. Incompetent leaders, promoting even more incompetent managers. The ones that are truly innovative and do the hard work, are never recognized or rewarded.

    Advice to ManagementAdvice

    Trim the fat and look at competence and skill set of corporate office managers.

    Neutral Outlook
    No opinion of CEO
  10.  

    Peak season is where it's at otherwise it's a struggle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Low Bay Picking  in  Freeport, ME
    Former Employee - Low Bay Picking in Freeport, ME

    I worked at L.L. Bean part-time for more than 3 years

    Pros

    flexible online schedule, perks but only if you're year round, work environment, no supervisor over your shoulder, cross training, peak season, e-store ( customers returns) discount

    Cons

    part time status and seasonals have no ranking. if work volumes are low then full timers get the shifts taken back from seasonals and part timers to make up for it. overstaffed

    Advice to ManagementAdvice

    consider not hiring so many people to prepare for peak making employee's fight for hours only to have them taken away to make up for full timer's statuses

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    I have been working at L.L. Bean part-time for less than a year

    Pros

    Management always available and very positive attitude. They make the job enjoyable. Coworkers work as a team and willing to help whenever possible.

    Cons

    In off season, during summer months hours are very sporadic and not able to get many hours.

    Recommends
    Neutral Outlook
    No opinion of CEO

Worked for L.L. Bean? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.