L.L. Bean

  www.llbean.com
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L.L. Bean Reviews

Updated August 14, 2014
Updated August 14, 2014
135 Reviews

4.2
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L.L. Bean President and CEO Chris McCormick
Chris McCormick
82 Ratings

Review Highlights

Pros
  • They encourage you to enjoy the outdoors by giving you a 40% employee discount on most merchandise (in 17 reviews)

  • Compensation is good, and work/life balance is valued (in 9 reviews)


Cons
  • Bean is a nice place to work, there is barely any room for advancement (in 6 reviews)

  • There is no room for improvement and do not get much time for family (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Have been with the company under a year. So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    Pros

    100% Customer Satisfaction. Product that is sold is a quality product. Team feeling between all associates and management levels. Discount if amazing. Bonus even for part-time seasonal. With the 100% customer satisfaction the push back from customers in almost zero, which in turn helps the morale of the associates and the customers.

    Cons

    Slow process to advance to permanent part-time positions.

    Advice to ManagementAdvice

    Schedule time for training, leaving it up to associates to train at the same time they are scheduled on the floor, creates conflict with associates that are left handling 2 jobs instead of one, even if for a short time. Otherwise, keep going your doing a great job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place, questionable leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work/life balance
    Strong core values
    Really smart people
    Great opportunity to learn

    Cons

    Select senior leaders treat people inappropriately and unfairly. It's a culture of fear and that reduces the opportunity for innovation and risk-taking.

    Advice to ManagementAdvice

    Get rid of the ones creating a toxic environment once and for all.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent company with terrific values, loyal customers, and amazing brand equity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Any time you see someone say "no room for advancement" in L.L. Bean they clearly don't do their job correctly. They prefer to promote internally and do so VERY often. If you work hard and represent the values the company stands for you're going to be successful. This is the only retailer I would work for.

    Cons

    Pays well but wish it paid a little better and saying "Yes" to 99% of customers even though they abuse the policy gets old. Amazing to see what type of trash people are out there.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    Pros

    Great flexibility for working mom. Good discount and perks, company wide gifts and bonuses. Usually a good work environment. Mostly fast paced and need to global throughout the store. Most leaders are energetic, caring, approachable and hands on!

    Cons

    The hourly wages are being lowered year after year for hourly workers. Instead of a raise, we are now getting pay cuts. Not much incentive for hard working people! Not enough room or opportunities for advancement if you live outside of the Freeport campus.

    Advice to ManagementAdvice

    Value your employees! Instead of giving away your profits to every crook that returns their 10 year old jackets, boots, tents, etc...give your employees a decent wage that matches the world class service they are expected and willingly give each and every day!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    No room for advancement within corporate, Some work hard, while others hardly work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Freeport, ME
    Current Employee - Anonymous Employee in Freeport, ME

    Pros

    Good benefits, discount and employee perks.

    Cons

    No room for advancement. Large amount of inefficiencies and corporate BS to keep from getting work done. People hired for positions not trusted to do their job, constant opinions and approvals needed to do one small thing. Decision makers never ask the people who actually do the job for their feedback, before changing processes and effecting their work. Incompetent leaders, promoting even more incompetent managers. The ones that are truly innovative and do the hard work, are never recognized or rewarded.

    Advice to ManagementAdvice

    Trim the fat and look at competence and skill set of corporate office managers.

    Neutral Outlook
    No opinion of CEO
  7.  

    Peak season is where it's at otherwise it's a struggle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Low Bay Picking  in  Freeport, ME
    Former Employee - Low Bay Picking in Freeport, ME

    Pros

    flexible online schedule, perks but only if you're year round, work environment, no supervisor over your shoulder, cross training, peak season, e-store ( customers returns) discount

    Cons

    part time status and seasonals have no ranking. if work volumes are low then full timers get the shifts taken back from seasonals and part timers to make up for it. overstaffed

    Advice to ManagementAdvice

    consider not hiring so many people to prepare for peak making employee's fight for hours only to have them taken away to make up for full timer's statuses

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    Pros

    Management always available and very positive attitude. They make the job enjoyable. Coworkers work as a team and willing to help whenever possible.

    Cons

    In off season, during summer months hours are very sporadic and not able to get many hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Seasonal work is varied and fast-paced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The perks, such as the Employee Store and retail discount are pretty good. The overall environment of the company is positive and inclusive.

    Cons

    It can be difficult to advance from seasonal to regular employment.

    Recommends
  10.  

    L.L. Bean is the most amazing company you will ever work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Sales Representative  in  Freeport, ME
    Former Employee - Retail Store Sales Representative in Freeport, ME

    Pros

    There is an excellent home/work balance. They encourage you to enjoy the outdoors by giving you a 40% employee discount on most merchandise. They have an employee use room where you can borrow or rent at a very low price most of the merchandise they sell. They have employee exercise rooms with state of the art equipment. There are camps on Rangeley Lake for employees to enjoy at very low rental rates. They outdoor experience schools so you can gain more knowledge in out door activities. They uphold strong company values. They are a privately owned company.

    Cons

    Only people who live in New England states can work for L.L. Bean because that is where the stores are located.

    Advice to ManagementAdvice

    Continue to expand to state like Wyoming, Colorado, Montana.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    LL Bean rocks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Sales Representative  in  Marlton, NJ
    Current Employee - Retail Store Sales Representative in Marlton, NJ

    Pros

    Best corporate culture ever. No slackers. Pleasant atmosphere. A joy to come to work.

    Cons

    Money is not that great

    Advice to ManagementAdvice

    Management s literally perfect.

    Recommends
    Positive Outlook

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