L'Occitane Reviews

Updated September 16, 2014
Updated September 16, 2014
140 Reviews
2.5
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger
Reinold Geiger
21 Ratings

Review Highlights

Pros
  • Great products with great ingredients that work (in 18 reviews)

  • Generous employee discount enabled us to purchase products for personal use (in 15 reviews)


Cons
  • Upper management knows about these conditions, or they at least should get a clue (in 20 reviews)

  • Lack of work life balance - taking personal or sick time is frowned upon (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great internship experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Intern  in  Paris (France)
    Current Employee - Digital Intern in Paris (France)

    I have been working at L'Occitane as an intern for less than a year

    Pros

    Friendly coworkers, lots of responsibilities, great environment, good salary. You don't feel like an intern but like a full-time employee, which is very rewarding.

    Cons

    I don't see any important cons, maybe the hours are a bit long, but this is a con of working in France!
    And interns don't get any paid holiday.

    Advice to ManagementAdvice

    Keep up the good work, maybe consider allowing one day a month of paid vacations for interns.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Such an amazing work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  Mission Viejo, CA
    Former Employee - Seasonal Sales Associate in Mission Viejo, CA

    I worked at L'Occitane as an intern for less than a year

    Pros

    Friendly staff
    interactions with guests
    easy products to get to learn and love

    Cons

    long work hours
    work on holidays
    training was a smooth transition

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Really cool company and great people..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at L'Occitane

    Pros

    Great products, people and benefits, the company and I'm happy with my co workers and benefits. Love the products and gratis also ... I also really love shower oil! Must have!!!

    Cons

    Reading these reviews! ..... I'm so Glad these negative people have moved on. It's so sad to read how nasty some people are. Loccitane has been good to me and helped me through loads of different issues I have faced. I have nothing but positive to say.

    Advice to ManagementAdvice

    Very approachable and open to feedback. Refreshing compared to my last job. Thanks also for my personal days!!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Don't believe the haters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Assistant  in  New York, NY
    Current Employee - Senior Sales Assistant in New York, NY

    I have been working at L'Occitane full-time for less than a year

    Pros

    opportunities to progress ... I've been here 6 months and been promoted already
    great staff discount
    respectful management - I haven't experienced anythng other than people being nice
    amazing products (the reason I joined in first place)
    decent pay

    Cons

    yes there are a lot of codes and somethings get complicated
    yes the till system isnt the easiest

    Advice to ManagementAdvice

    dont listen to all the haters out there ... they're just losers ... to me and the people I talk to things are good and feel like they are getting better ... I have worked at far worse places ... its retail after all!
    my advice to the negative nellies ... if you hate it so much have the guts to go somewhere else ..

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great part time retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  New York, NY
    Current Employee - Part Time Sales Associate in New York, NY

    I have been working at L'Occitane part-time

    Pros

    Generous 40% off discount on high-quality products. The company makes each employee attend two training sessions at the corporate office in NYC to really understand everything about the products and how to sell them. With each new campaign (every month) you get one or two free, full size items from that campaign...which is awesome. I've learned a lot about skin care, which is nice because I've incorporated it into my own daily routine. They pay really well for a part time retail job. Plus, 95% of the time you get 8 hour shifts so you are guaranteed to get a decent amount of hours per week.

    Cons

    Every employee is treated as a key holder therefore everyone is treated and expected to do all the work managers and assistant managers do. My issue with this is that as a part time sales associate, I do the same amount of work/paperwork as managers/asst managers and don't make the amount of money they do. Company requires too much paperwork to be completed each opening and closing and even throughout the day. In my opinion, this should only be completed by management, but again each employee is required to do it. They are extremely strict about how you sell products. If you don't follow the "Always" with every single customer it can be an issue with your manager depending how relaxed they are.

    Advice to ManagementAdvice

    Cut back on all the paperwork that needs to be completed every single day!

    Recommends
  7.  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  London, England (UK)
    Current Employee - Part Time Sales Associate in London, England (UK)

    I have been working at L'Occitane part-time for less than a year

    Pros

    Free product every month
    Discount is very generous
    Working with great people
    My manager is very flexible and understanding

    Cons

    Pay rate is quite bad compared to other companies, not very competitive

    Advice to ManagementAdvice

    Nothing much, very happy with the way the company is run.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    l'occitane is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at L'Occitane full-time for less than a year

    Pros

    the products, true stories and positivity

    Cons

    having your skills over looked,

    Advice to ManagementAdvice

    if some one is already good at sales back off and let them sale, dont stand over them like a hawk, it will ruin their confidence, the stores conversion, atv, and upt.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Wonderful company and excellent products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Santa Monica, CA
    Former Employee - Store Manager in Santa Monica, CA

    I worked at L'Occitane full-time for more than a year

    Pros

    Strong training program for product knowledge and selling skills. Generous employee discount enabled us to purchase products for personal use.

    Cons

    Limited opportunity for growth due to small number of boutiques. Also not enough emphasis on succession planning and promoting from within. Many qualified candidates overlooked.

    Advice to ManagementAdvice

    Promote your successful team leaders!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    L'Occitane is a wonderful company with exceptional ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Occitane part-time for more than a year

    Pros

    The company provides many paid trainings for new products and sales strategies, the product is eco-friendly and fair-trade, management is supportive and flexible

    Cons

    Some of the sales techniques from the European standard do not translate very well to the states, the price of the product is very high so meeting sales goals is not always easy.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A wonderful experience. I was in Management and loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Washington, DC
    Former Employee - Store Manager in Washington, DC

    I worked at L'Occitane full-time for more than a year

    Pros

    Great products, good upper management, training was ok...but overall a wonderful experience
    Would love to work with them again!

    Cons

    Computers went down a lot. Not very reliable in busy seasons.

    Recommends
    Positive Outlook
    No opinion of CEO

L'Occitane Photos

L'Occitane (Photo thanks to Flickr user Simon A, Some Rights Reserved)
L'Occitane (Photo thanks to Flickr user Beat Küng, Some Rights Reserved)
L'Occitane En Provence (Photo thanks to Flickr user Barney Bishop, Some Rights Reserved)

+ Add Photo

Worked for L'Occitane? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.