L'Oréal
3.2 of 5 246 reviews
www.loreal.com Clichy, France 5000+ Employees

L'Oréal Reviews

Updated Apr 7, 2014
All Employees Current Employees Only

3.2 246 reviews

                             

83% Approve of the CEO

L'Oréal CEO and Director Jean-Paul Agon

Jean-Paul Agon

(118 ratings)

61% of employees recommend this company to a friend
246 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Access to free products, working with brands that are well-known, at a firm that is a leader in cosmetics"
    in 10 reviews
  • "Fast-paced environment - a day can pass by very fast"
    in 7 reviews
Cons:
  • "no work-life balance, low recognition for hard work, salaries below average"
    in 29 reviews
  • "long working hours with no compensation, poor human resource policy, very high fluctuation"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • No Opinion of CEO

3 people found this helpful  

The best company if you want a beauty marketing boot-camp experience

Assistant Marketing Manager (Former Employee)
New York, NY

I worked at L'Oréal full-time for more than 3 years

ProsTop tier marketing talent and big budgets within beauty industry; exposure to global product development and business strategy; robust employee training programs; free product

Conslong hours, high-stress environment; can be difficult to move up if you are not French or have not worked in France

Advice to Senior ManagementBetter work/life balance; Allow for more flexibility in allowing employees to move between divisions

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Five years and still love it

Vice President (Current Employee)
New York, NY

I have been working at L'Oréal full-time for more than 5 years

ProsFantastic people & products
Really can rotate functionally which is very rare in corporate America
Best benefits anywhere
Highly compensated - especially upper levels
Sense of purpose, belief in the company, pride when telling people it's L'Oreal

ConsInefficient in a lot of aspects - still lots of room to make things work faster and smoother
IT is nowhere close to cutting edge
More work than there are people

Advice to Senior ManagementPeople development needs to be part of the culture...saying we are doing it and doing it are two different things; better work-life balance could really help retain great talent...there's nothing wrong with working remotely or from home if the work force is working,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Losing great beauty advisors to cosmetics companies that care

Counter Manager (Current Employee)
Chicago, IL

I have been working at L'Oréal

ProsProduct line full of good products
Well Known Name

ConsUnsupportive Account Executives that will take credit for your hard work, or blame you if things go wrong.
Lack of training for new hires

No, I would not recommend this company to a friend

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Great if you like ambiguity & fast pace with arbitrary changes

Anonymous Employee (Former Employee)
New York, NY

I worked at L'Oréal

ProsOpportunity to work with a lot of different product

ConsNo respect if you're not French
Glass ceilings exist
Absurd management is tolerated

Advice to Senior ManagementRespect all employee regardless if you are French or not

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1 person found this helpful  

Great place work

Intern (Current Employee)
Berkeley Heights, NJ

I have been working at L'Oréal

ProsFriendly atmosphere in the office
Berkeley heights office is pretty new and very spacious
Great perks for full time employees, especially in the corporate store
Shuttle provided to NY office
Summer hours and casual fridays

ConsOffice is in remote location in mid jersey
Traffic to office is sometimes heavy
Train station is not close to office
Departments tend to socialize within

Advice to Senior ManagementManagement works very well with employees, since there are not too many levels of delegation witching the company. Employee's are trusted to succeed in projects and are not micro-managed.

Yes, I would recommend this company to a friend

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Global cosmetics company with a focus on marketing

Senior Financial Analyst (Current Employee)
Berkeley Heights, NJ

I have been working at L'Oréal

ProsL'oreal is a well respected global company with many brands. It is great to have in your resume. If you want to learn marketing this is the company for you.

ConsFinance operates like a boys club. Innovation and dissent are not valued. There is a complete lack of communication and planning that leads to unnecessary hectic deadlines. Analysts do the bulk of the work and some upper management - mostly those that have been there for eons- act like cogs in the machine. Because we are a marketing based company finance has little influencing power and often have to sign off on launches and promotions that we know will fail.

Advice to Senior ManagementMake finance an equal partner in the company's decision making. Ensure that upper management is pulling their weight.

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Overall, it is a dynamic company that raised the bar in my personal and professional development.

Senior Territory Sales Manager (Former Employee)
Boston, MA

I worked at L'Oréal

ProsScientifically based skincare products
Perks such as a 401k, 3 weeks vacation time, vested after 5 years
Highly skilled and intelligent sales team

ConsWork life balance is crazy little downtime for yourself
Too many products that can be confusing to sell to end user

Advice to Senior ManagementListen to what you AE's need to balance their work week. Less admin and time out of the field dealing with forecasting, on SFDC

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Corporate

LP Educator (Former Employee)
New York, NY

I worked at L'Oréal

ProsBenefits
Product discount
Vacation
meetings in fancy hotels

ConsManagement
Budgets
Top heavy
Not family friendly
Enough

I have entered 5 words already!

Advice to Senior ManagementToo top heavy..assess management that has driven away many great employees.

No, I would not recommend this company to a friend

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jk

Intern (Current Employee)
Paris, TN

I have been working at L'Oréal

Prosallow a great evolution, high skilled management

Consnot flexible, hierarchy, competition, long recruitment process after internship

Advice to Senior Managementno special comment. follow the current strategy and the success is there

Yes, I would recommend this company to a friend

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2 people found this helpful  

The long wave of success about to hit a wall

Anonymous Employee (Current Employee)
New York, NY

I have been working at L'Oréal

ProsGreat R&D. If you are in marketing, greater opportunities generally. With such a large pool of people, you are always bound to find some great people. Certainly for the fortunate, there can be quick promotions and expatriation. The cosmetics industry is generally recession resistant -- so there's a net on the downside. The company has shown great growth over the past 20 years and with the need for growth, one can expect further acquisitions which will lead to even more opportunities. L'Oreal is a recognized leader -- and is typically a great school for marketing and sales... There are five divisions and a very handsome portfolio of brands to work in which can provide a good deal of diversity in the jobs. The benefits (at least in France) are very good.

ConsL'Oreal suffers from an old fashioned management style (top down). There is a general sense of management by fear, especially among the French hierarchy. And, there are several very important "functions" that dominate: labs and marketing being the two main ones. Sales, HR and Education are typically under-regarded -- although that depends on the country to some degree.

If you are not French, there are reduced opportunities. There is a poor level of diversity in top management in general.

The company is underequipped in Information Technologies -- and it is lagging heavily in the internet activities. It has barely achieved a web 1.0 mentality.

Advice to Senior ManagementLearn to listen (to employees and customers), let go (of the control). Learn how to say "no" in order to bring in real change in the way we do business.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at L'Oréal reviews and ratings — including employee satisfaction and approval rating for L'Oréal CEO Jean-Paul Agon. All 246 reviews posted anonymously by L'Oréal employees.