L'Oréal
3.2 of 5 246 reviews
www.loreal.com Clichy, France 5000+ Employees

L'Oréal Reviews in London, England

Updated Mar 31, 2014
All Employees Current Employees Only

2.8 9 reviews

                             

50% Approve of the CEO

L'Oréal CEO and Director Jean-Paul Agon

Jean-Paul Agon

(4 ratings)

29% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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The best in beauty, passionate people and standards of excellence

Anonymous Employee (Former Employee)
London, England (UK)

I worked at L'Oréal full-time for more than 10 years

ProsL'Oreal is an incredibly entrepreneurial place where you can gain a tremendous amount of experience.

ConsPerhaps lacking in modernity and really behind when it comes to technology.

Advice to Senior ManagementLook outside the L'Oreal group for inspiration and be more connected to the local community.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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horrible environment

Merchandising (Current Employee)
London, England (UK)

I have been working at L'Oréal full-time for less than a year

Prosthe free products/discounts and company reputation

Consworking hours, lack of lunch break, unfriendly people, high stress culture, no support or training

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Bullying does exist here

Field Force (Former Employee)
London, England (UK)

I worked at L'Oréal full-time for more than 8 years

ProsStaff shop
Great to have on your cv

ConsManagement bullying does exist , and HR do not help you .... They bully you into not taking it to tribunal....managers get promoted who have complaints for bullying team
Favouritism encouraged
5-6 hrs driving on top of your 8 hr day is allowed by HR
Meetings last for hr...8am start 7pm finish , even though there is a L'Oreal meeting charter up on the walls
If you have over 8 yrs service they try to get you out rather than pay the salary , trying to go down the capability route , watch out !

Advice to Senior ManagementHR need to listen to the team members about management bullying it does go on and needs to be addressed

No, I would not recommend this company to a friend

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Demand Planner L'Oreal Paris

Demand Planner (Current Employee)
London, England (UK)

I have been working at L'Oréal full-time for more than a year

ProsYou get free products or pay a reduced price. The employees are usually young and motivated. Working at L'Oreal is not only linked to cosmetics, trends in fashion, music and film are also important and part of the job.

ConsLong working hours, high pressure from management. young professionals tend to work for themselves only - helping colleagues and supporting them is not within people's interest at L'Oreal.

Advice to Senior Managementsenior management is not approachable at all.

No, I would not recommend this company to a friend

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What's it Like to Work for L'Oréal?

Anonymous Employee (Former Employee)
London, England (UK)

I worked at L'Oréal full-time for more than 5 years

Pros- High Levels of Responsibility given early
- High Budget Spend
- Some freedom to Try New Ideas
- People are generally intelligent, motivated and ambitious

Cons- Political
- Incredibly slow moving, decisions take a long time by which point the competition has already sped
   ahead
- Legal are ultra strict and inefficient, only accept paper submissions
- Company is completely inefficient, repetitive reports, work which could be automated
- IT is shockingly bad. Internet down for half days at a time, months to resolve
- Email culture, cc everyone to cover your backside
- Senior Management are arrogant, false, pretend to care because they've been told to show more
  empathy
- Scores very low on internal worker survey vs UK average
- Meetings NEVER start on time, not uncommon for senior meetings to run over by 5,6 hours
- Late nights are inevitable as there simply aren't enough people to cover the workload
- Headcount is kept unbearably low, the very minimum to get the job barely done
- Due to such heavy work load many have checked out on stress leave
- As another poster said they think you'll never leave
- No salary bands are published, zero transparency from upper management ( this is starting to
  change)
- HR have no succession planning or a very vague plan of you can be a General Manager within 5
  years
- The place practically runs on Interns and Grads who are brought through the Management Trainee
   programme but are really a form of cheap labour and often take up positions that would be full time
   headcount in other firms

Avoid unless you just want the name on your CV

Advice to Senior ManagementBring in IT teams who are not just help-desk support

Your people are valuable and not just commodities to be kept to the lowest level possible

Learn how to be more agile, make decisions faster, allow people to fail but learn from the experience

Drop the arrogance

Become FULLY transparent, starts all the way at the top

LISTEN to people at exit interviews and don't assume 'they'll be back' or 'they wont like it' there are very good / fixable reasons why people leave

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun, creative and fast paced, absolutely zero hand holding

Group Product Manager (Current Employee)
London, England (UK)

I have been working at L'Oréal full-time for more than 5 years

Pros- people are L'Oreal's everything: talented, charismatic, bubbly and creative
- it is fun to work and fun to party
- enterpreneurial spirit is very strong
- fantastic products to work with
- realtively easy to explore international career opportunities

Cons- swim or sink attitute - you have to find your way and do it quickly
- your career really depends on who you know - strong networking skills are a must
- "We are looking after our staff" is not their motto

Advice to Senior ManagementPlease value your people more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Average

Anonymous Employee (Current Employee)
London, England (UK)

I have been working at L'Oréal

ProsExposure, CV, good place to start if you want to work in fashion and beauty

ConsPolitical, unclear HR policies, difficult to approach HR

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Great start to working life, great name to have your resume but after a few years you've got to go

Product Manager (Current Employee)
London, England (UK)

I have been working at L'Oréal

ProsResponsibility for a project
The girls
The name of your resume
Potential to progress quickly due to high turnover of staff

ConsMicro management
Need to speak French
Lack of innovation unless you work in Paris
No strategic value unless you are a senior manager in Paris
Some people have been promoted simply as they have been there a long time even if they lack any common sense and judgement
They never think you'll leave
Some senior managers will not even recognise junior people's exsistence
The CEO thinks this therefore you think this

Advice to Senior ManagementLook for the young bright sparks and promote them accordingly not purely on time accrued
Take on management consultants, they are expensive but they will make you more efficient
All countries do not operate the same, a product may work in one place and not in another, local staff need to be able to speak up
Senior management from Paris need to hit reality, dare to speak to some junior people and ask them honestly what they think not just the people trying to impress you to get your jobs.

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Good career opportunities if you can handle the culture

Anonymous Employee (Current Employee)
London, England (UK)

I have been working at L'Oréal

ProsInternal promotionals
Career advancement
Good name for the cv

ConsArgumentative atmosphere
"told you so" and finger pointing culture
Volume of work compared to what is necessary
Poor work-flow management by managers

Advice to Senior ManagementCreate a better atmosphere by reducing the finger pointing culture

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at L'Oréal reviews and ratings in London, England — including employee satisfaction and approval rating for L'Oréal CEO Jean-Paul Agon. All 9 reviews posted anonymously by L'Oréal employees.