L'Oréal Reviews

Updated October 17, 2014
Updated October 17, 2014
327 Reviews
3.2
327 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
157 Ratings

Review Highlights

Pros
  • Very fast-paced environment, you will NEVER find yourself bored, or not know what to do next (in 13 reviews)

  • Good attempts at work life balance with flexi hours implemented (in 7 reviews)


Cons
  • Intern may experience some pressure and difficulties to manage work-life balance (in 43 reviews)

  • long working hours with no compensation, poor human resource policy, very high fluctuation (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Entrepreneurial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Karāchi (Pakistan)
    Current Employee - Marketing Manager in Karāchi (Pakistan)

    I have been working at L'Oréal full-time (less than an year)

    Pros

    Speed & quality of innovations
    Art & Science of beauty
    Fast paced and challenging

    Cons

    work life balance
    stress
    mass marketing ability

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My experience was horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Intern
    Former Employee - Human Resources Intern

    I worked at L'Oréal as an intern (less than an year)

    Pros

    There were no pros for this company.

    Cons

    It was a horrible experience.

    Doesn't Recommend
    Negative Outlook
  3.  

    A lot of opportunities but office culture is embarrassing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in London, England (UK)
    Former Employee - Sales Executive in London, England (UK)

    I worked at L'Oréal full-time (less than an year)

    Pros

    If you interested in learning something new - this is the best place with a lot of opportunities.

    Cons

    Long working hours, high pressure and very little support for new starters

    Recommends
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  5.  

    Intership in marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal

    Pros

    The university of marketing. Learn best you can and go far away.

    Cons

    People, work life balance, classism (stagiare are considered less than humans). General falsity.

    Advice to ManagementAdvice

    Pay more your best employer

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Very Challenging Company with a huge "entrepreneurship" culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef De Project in Paris (France)
    Former Employee - Chef De Project in Paris (France)

    I worked at L'Oréal full-time (more than 5 years)

    Pros

    You build your own carriere at L'Oréal
    There are still new fields to explore
    This is a challenging world that can build a person

    Cons

    The organization is so complex that sometimes it is difficult to make things move
    No process and no methodology
    The salary in France is based on a package with a fix salary and a very important "intéressement+participation" (4 months of salary per year free of charges). The problem is that the fix is in general lower than in other companies.

    Advice to ManagementAdvice

    Please take decisions and defend them

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Paris (France)
    Former Employee - Product Manager in Paris (France)

    I worked at L'Oréal full-time (more than 3 years)

    Pros

    - Beauty business is phenomenal
    - Lot's of responsibility
    - You really feel your ideas / decisions have an impact on the business
    - Excellent school. You learn a lot

    Cons

    - Competitive work environment
    - No life-work balance. You work a lot
    - Human Resources are extremely disorganized
    - Salary is not great

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    An absolute nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)

    I worked at L'Oréal full-time (less than an year)

    Pros

    None whatsoever - this was an absolute waste of my time.

    Cons

    > No Handover, No Notes, No Support
    > HR have their heads in the clouds about the state of not only the business, but also the state of their own department.
    > Either non-existent or not very robust commercial controls/checks/balances
    > I was lied to in order to get someone to accept the role that I accepted - i should have known it would be a nightmare based on all of the experiences of colleagues and friends of mine that have either worked there or been exposed to its culture

    Advice to ManagementAdvice

    Stop resting on your laurels, good product alone isnt going to keep L'Oreal alive - not only are you losing good talent but will find it difficult to attract and retain good talent if you dont look inwards at what you could and should fix within the business. Also need to look at the knowledge levels of people in the business that advise clients and professionals on your product - I have been made aware of numerous occasions where "Technical Support" tell people on the phone that "they are the last to know". Fix this, as Salons and professionals are moving away from your product now because you cannot support them. No Sales = No Business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    An ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)

    I have been working at L'Oréal as a contractor (more than an year)

    Pros

    Brand Exposure and the Employee Discounts

    Cons

    Hostile Environment, Bias, Bad Work Life Balance, Inconsiderate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great marketing school and CV builder but as you move up politics takes over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trade Marketing Manager in Buenos Aires (Argentina)
    Former Employee - Trade Marketing Manager in Buenos Aires (Argentina)

    I worked at L'Oréal full-time (more than 3 years)

    Pros

    Fast pace environment, work & social becomes one, competition between brands and teams is high (which is both good and bad), you get full responsibility (and accountability) from day 1. One of the best marketing schools in the Fast Moving Consumer Goods.

    Cons

    After the first 3 yrs. the learning curve flattens and politics takes over. High turnover of employees. Above middle management everything is about politics. Promotion and rewards are not based on performance or facts but rather politics.

    Advice to ManagementAdvice

    Move the company towards a more performance based rewards enviroment.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A great start for a beginner in FMCG marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal full-time (more than an year)

    Pros

    Early responsibility
    End-end marketing skill training
    Execution details

    Cons

    Work life imbalance
    Poor entry level salary

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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