L'Oréal

  www.loreal.com
  www.loreal.com

L'Oréal Reviews in United Kingdom

Updated October 14, 2014
Updated October 14, 2014
375 Reviews
3.2
375 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal Président-Directeur Général Jean-Paul Agon
Jean-Paul Agon
162 Ratings

Review Highlights

Pros
  • Very fast-paced environment, you will NEVER find yourself bored, or not know what to do next (in 14 reviews)

  • Good attempts at work life balance with flexi hours implemented (in 7 reviews)


Cons
  • Intern may experience some pressure and difficulties to manage work-life balance (in 44 reviews)

  • Long working hours, project with no decent planning & schedule, very unorganise, bad documentations (in 19 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great people and fast progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Account Manager
    Current Employee - Key Account Manager

    I have been working at L'Oréal full-time (more than 3 years)

    Pros

    Great people, young and fast paced environment, room for quick progression. Good work and initiative are really valued

    Cons

    Low pay vs. competitors, high stress, long hours

    Advice to ManagementAdvice

    Increase salaries or add in role bonuses.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A lot of opportunities but office culture is embarrassing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in London, England (UK)
    Former Employee - Sales Executive in London, England (UK)

    I worked at L'Oréal full-time (less than an year)

    Pros

    If you interested in learning something new - this is the best place with a lot of opportunities.

    Cons

    Long working hours, high pressure and very little support for new starters

    Recommends
  3.  

    You will feel younger every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in London, England (UK)
    Former Employee - Finance in London, England (UK)

    I worked at L'Oréal full-time (more than 3 years)

    Pros

    Product
    Benefits
    Easy to promote
    Discounts
    Side benefits

    Cons

    Working Hours
    Culture
    You have to speak French
    Salary
    IT systems

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  5.  

    Horrendous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Training Manager in London, England (UK)
    Former Employee - Regional Training Manager in London, England (UK)

    I worked at L'Oréal full-time (more than 10 years)

    Pros

    Not many to be honest, product allocation was pretty good that's about it.

    Cons

    Stressful, pressurised, long hours, not a family orientated company at all, pay not great for hours put in, no support from company! I wasted to many years working for them.

    Advice to ManagementAdvice

    HR are useless!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Low compensation and high pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in London, England (UK)
    Current Employee - National Account Manager in London, England (UK)

    I have been working at L'Oréal full-time (more than an year)

    Pros

    - Fast career progression. You can move from an NAE role to Senior NAM in under 3 years if you put the hours in
    - Large FMCG with passionate people
    - Agile working is about to come in, which will open the door to a more flexible style of working condition
    - Recruiters and hiring managers regard L'Oreal as a great asset to have on your CV
    - The teams are particularly social
    - The average age within the sales and marketing teams is under 30, with some who manage large accounts (including the grocers) being in their mid 20's, and so you are given a lot of responsibility early on

    Cons

    - High pressure and low work/life balance. It's not unusual for the commercial and marketing teams to be in the office at 8/9pm at night during the week
    - People tend to cover their own backs and are slow to make decisions/commit which makes gaining sign off to undertake activity quite a drawn out affair
    - The compensation is notoriously low for the market. The UK MD recently stood up in front of the commercial team and told us that he was aware that we could all work else where for more money and a better work/life balance if we wanted
    - There are a large number of interns and people on the graduate scheme (the company seems to rely on them to function)
    - The sales team are not only expected to manage their account but are also responsible for account finance, supply and promotional planning and delivering marketing presentations to accounts
    - There is limited trade marketing within L'Oreal and so the sales/marketing teams are divided up into multidisciplinary teams and tasked with trade marketing for brands, on top of their own jobs (it often feels like you are doing two jobs)

    Advice to ManagementAdvice

    - Increase head count! Sales and marketing teams should not be undertaking trade marketing activities as well as finance and supply; they have their own jobs to do. It often comes across as a way of keeping headcount and salary payments down
    - People tend to stay for a maximum of 2 years. This should tell you that there is an integral cultural problem that needs to be addressed
    - Don't be afraid to make decisions! Asking for the same work to be completed multiple times just wastes time that can be spent working with customers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Director in London, England (UK)
    Former Employee - Digital Director in London, England (UK)

    I worked at L'Oréal full-time (more than 3 years)

    Pros

    Innovative, fast moving, young, fresh culture and forward thinking

    Cons

    A little too hierarchical for my liking and you really need to be a French national to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Not ' worth it'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Oréal full-time

    Pros

    Amazing products which appeal to a wide market

    Cons

    Poor work life balance. Aggressive culture.
    Acts of discrimination go unchallenged.
    Values and company ethos confused and unclear.

    Doesn't Recommend
  9. 6 people found this helpful  

    Last as long as you can- then don't hesitate to leave!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at L'Oréal full-time (more than 3 years)

    Pros

    -Discounted products
    -looks great on CV
    -good opportunities to learn
    -can move into international roles

    Cons

    -no work / life balance
    -v long hours
    -political, if you are not in the 'clique' you will not progress well in this company
    -no transparency on salary bands, you have to fight for increase at every opportunity given
    -if they want you to leave they make this obvious - via unwarranted capability process or just limiting your progression so you feel you have no choice but to leave
    -high pressure which leads to a very stressful environment
    -large workload but small teams due to limited headcount
    -meeting charters not respected, not unusual to have a meeting commence at 6pm
    -there is a need to permanently cover your back by cc'ing all into e-mails or following up any phone calls with a written e-mail
    -as an employee you do not feel valued, you feel replaceable

    Advice to ManagementAdvice

    1. Your employees are your assets- remember that.
    2. GM's -you need to manage your egos.
    3. Before pointing a finger of blame at an employee, look at the assets/resources they are given to do their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    International project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Oréal

    Pros

    challenging environment, steep learning curve

    Cons

    awful work-life balance and low salaries

    Recommends
    Approves of CEO
  11. 4 people found this helpful  

    horrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising in London, England (UK)
    Current Employee - Merchandising in London, England (UK)

    I have been working at L'Oréal full-time (less than an year)

    Pros

    the free products/discounts and company reputation

    Cons

    working hours, lack of lunch break, unfriendly people, high stress culture, no support or training

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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