Glassdoor is your free inside look at L'Oréal USA reviews and ratings — including employee satisfaction and approval rating for L'Oréal USA CEO Frederic Roze. All 197 reviews posted anonymously by L'Oréal USA employees.
57% of the CEO
Frederic Roze
I have been working at L'Oréal USA
Pros – Career development.
Focus of quality and creativity in work.
Opportunities for International mobility.
Passionate individuals regarding the products and industry.
Cons – Work/life balance.
Tight deadlines and inability to catch up to deadlines due to continuous changes.
Yes, I would recommend this company to a friend
2012-04-26 20:18 PDT
1 person found this helpful
I have been working at L'Oréal USA full-time for more than 8 years
Pros – Good Money and Benifits, but not worth the stress of working there.
Cons – You have to work when ever they want you too, with no advanced warning, You are always on camera. They have no written rule book so they can just make up thing to fire people for. They change your shift, hours, and days worked when ever it fits their need. You will have no home life.
HR is there to help the company not the workers.
Advice to Senior Management – Hire management that care about people and their lives.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-06-07 19:26 PDT
I have been working at L'Oréal USA
Pros – If you like to be a champion, to be surrounded with amazing people, to be part of an Industry that does good to the world, to work on complex and challenging business models, to be given opportunities to have early responsibilities and to make your mark, that is the company for you. It is also a company that gives a lot. The benefits are great and didn't go away during the crisis.
Cons – Not a company for everyone. Demanding in many regards. Not a traditional environment. There is vision and direction at the top but then it is up to you to figure out how to advance your area of responsibility. It may feel inefficient at times.
Advice to Senior Management – Keep doing the great work you have started to make L Oreal USA a more efficient place to work and to empower people down the organization to own their HR issues.
Yes, I would recommend this company to a friend
2012-04-15 04:24 PDT
I have been working at L'Oréal USA
Pros – Manage to build a great portfolio as well as meet a ton of interesting people
Cons – A luxurious dead end. No growth
Advice to Senior Management – People are human. People need to live their lives, in order to recharge and increase productivity
No, I would not recommend this company to a friend
2012-04-30 08:22 PDT
5 people found this helpful
I worked at L'Oréal USA
Pros – -Excellent health and wellness benefits.
-Good training courses are available if you know who to ask.
-Summer hours are a nice perk, although your workload will determine just how early you can leave on a Friday
-L’Oreal is a good company to have on your resume.
-Networking opportunities.
-L’Oreal has more Company Holidays than most other companies (2 days off for July 4, 2 days off for Christmas, etc.)
Cons – -Poor work-life balance
-As with any large company, politics plays a predominant role at L’Oreal.
-A very strong ‘protect yourself,’ or “CYA” mentality.
-Limited interaction with senior management at most levels within the company.
-Usually only the most pushy or aggressive personalities are promoted to higher level positions.
-Many departments seem to work against each other rather than working with each other.
-Promotions are often based on company need and not the interests of the individual employee.
-Raises are typically low (1-2%), and the only way to get a sizeable pay increase is through changing job titles.
-Very few people in senior management that you would want to emulate.
-Very few individuals in senior management could be described as nurturing or empathetic.
Advice to Senior Management – Many of the individuals in upper management can be described as having aggressive personalities and very demanding expectations. These expectations may be achievable in the short term, but in the long term will prove to be toxic and unsustainable. Further, it creates a culture in which individuals will copy this behavior because they perceive that as being necessary to be successful. Very few people in management can be described as nurturing individuals or adept to training and caring for new employees.
Management, you should create an environment where individuals will want to work with each other and not against each other. Spending one week in Arkansas working on teambuilding exercises is not a valid solution to counteract the time spent in the office where you are taught to protect yourself and your department.
Additionally, the Mid-Year Review and Year End Review processes should be reevaluated. It is not uncommon for managers to e-mail their midyear comments to their employees only to not discuss them further. Furthermore, L’Oreal should implement a Manager’s Review as well. To my knowledge, nothing is being done to rate the performance of the manager as seen by the employee.
Raises are another issue that should be looked into. I have seen many occasions where an employee exceeded expectations on their Year End Review and received a 2% raise. I have also seen many occasions where an employee met expectations and received a 1% raise. The amount of effort required to exceed expectations cannot be justified by a 1% relative increase in salary. I believe this to be a fundamental reason that so many employees are disengaged and/or uninterested.
I see a great deal of potential in L’Oreal. It’s unfortunate that an industry leader with over $5 Billion in sales has such a difficult time retaining employees.
No, I would not recommend this company to a friend
2012-04-04 14:48 PDT
3 people found this helpful
I worked at L'Oréal USA
Pros – good opportunity to learn and hone marketing skills in various divisions and with various products; opportunity for promotion and movement within the company; good benefits; great diverse employee pool
Cons – low salary for the quality & quantity of work done; very hierarchical and political; very little to no respect for work / life balance; you are expected to "get the job done" no matter what the personal sacrifice is; very long hours (even weekends) and not enough budget or headcount to get the job done so you are forced to take on very heavy workloads; too many meetings
Advice to Senior Management – increase division budgets and headcount and salary; reduce number of meetings; value employees more and recognize all their hard work; give comp time to those that work late & weekends
2012-03-13 10:35 PDT
2 people found this helpful
I worked at L'Oréal USA
Pros – Learned a lot in a very short period of time.
Cons – Movements within the company are prompted more by business need and without asking the employee if they would like to change departments.
No, I would not recommend this company to a friend
2012-03-26 09:49 PDT
I worked at L'Oréal USA
Pros – There are a lot of hours to work and positions open frequently.
Cons – They only staff temp workers on entry level manual labor positions. Nobody ever gets hired in and it is a jumbled mess with no organization. The people that work there are paranoid because they can't get hired anywhere else. It was just a mess and the worst job I ever had by a long shot.
Advice to Senior Management – Quit using temp agencies and hire people in. It would lead to a better quality staff and a more organized day.
No, I would not recommend this company to a friend
2012-03-20 17:57 PDT
I worked at L'Oréal USA
Pros – benefits
products
great Health Insurance
one of the few that has a company sponsored pension plan
Cons – need better communication with all levels of organization
Advice to Senior Management – training and promoting older employees
Yes, I would recommend this company to a friend
2012-01-29 13:47 PST
2 people found this helpful
I have been working at L'Oréal USA
Pros – dynamic and challenging
no shortage of challenging and interesting projects
Cons – Blame culture
No worklife balance
Micro management
inconsistnet decisions
constant changes in direction
many many divas!
Advice to Senior Management – listen more, show more respect quickly!
No, I would not recommend this company to a friend
2012-01-28 17:02 PST
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