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L'Oréal USA
3.1 of 5 197 reviews
www.lorealusa.com New York, NY 5000+ Employees

L'Oréal USA Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.1 197 reviews

                             

57% Approve of the CEO

L'Oréal USA President and CEO Frederic Roze

Frederic Roze

(93 ratings)

52% of employees recommend this company to a friend
197 Employee Reviews
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Steep learning curve, but rewarding experience.

Assistant Vice President, Finance (Current Employee)
New York, NY

I have been working at L'Oréal USA

ProsCareer development.
Focus of quality and creativity in work.
Opportunities for International mobility.
Passionate individuals regarding the products and industry.

ConsWork/life balance.
Tight deadlines and inability to catch up to deadlines due to continuous changes.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Look for another Job

Maintenance Mechanic (Current Employee)
Solon, OH

I have been working at L'Oréal USA full-time for more than 8 years

ProsGood Money and Benifits, but not worth the stress of working there.

ConsYou have to work when ever they want you too, with no advanced warning, You are always on camera. They have no written rule book so they can just make up thing to fire people for. They change your shift, hours, and days worked when ever it fits their need. You will have no home life.
HR is there to help the company not the workers.

Advice to Senior ManagementHire management that care about people and their lives.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Demanding,Inspiring and exciting. Great fun if you are cut for it!

Anonymous Employee (Current Employee)
New York, NY

I have been working at L'Oréal USA

ProsIf you like to be a champion, to be surrounded with amazing people, to be part of an Industry that does good to the world, to work on complex and challenging business models, to be given opportunities to have early responsibilities and to make your mark, that is the company for you. It is also a company that gives a lot. The benefits are great and didn't go away during the crisis.

ConsNot a company for everyone. Demanding in many regards. Not a traditional environment. There is vision and direction at the top but then it is up to you to figure out how to advance your area of responsibility. It may feel inefficient at times.

Advice to Senior ManagementKeep doing the great work you have started to make L Oreal USA a more efficient place to work and to empower people down the organization to own their HR issues.

Yes, I would recommend this company to a friend

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Interesting and educational

Freelance Art Director (Current Employee)
New York, NY

I have been working at L'Oréal USA

ProsManage to build a great portfolio as well as meet a ton of interesting people

ConsA luxurious dead end. No growth

Advice to Senior ManagementPeople are human. People need to live their lives, in order to recharge and increase productivity

No, I would not recommend this company to a friend

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5 people found this helpful  

A frustrating experience and introduction to infighting, incompetence, and red tape.

Anonymous Employee (Former Employee)
Clark, NJ

I worked at L'Oréal USA

Pros-Excellent health and wellness benefits.
-Good training courses are available if you know who to ask.
-Summer hours are a nice perk, although your workload will determine just how early you can leave on a Friday
-L’Oreal is a good company to have on your resume.
-Networking opportunities.
-L’Oreal has more Company Holidays than most other companies (2 days off for July 4, 2 days off for Christmas, etc.)

Cons-Poor work-life balance
-As with any large company, politics plays a predominant role at L’Oreal.
-A very strong ‘protect yourself,’ or “CYA” mentality.
-Limited interaction with senior management at most levels within the company.
-Usually only the most pushy or aggressive personalities are promoted to higher level positions.
-Many departments seem to work against each other rather than working with each other.
-Promotions are often based on company need and not the interests of the individual employee.
-Raises are typically low (1-2%), and the only way to get a sizeable pay increase is through changing job titles.
-Very few people in senior management that you would want to emulate.
-Very few individuals in senior management could be described as nurturing or empathetic.

Advice to Senior ManagementMany of the individuals in upper management can be described as having aggressive personalities and very demanding expectations. These expectations may be achievable in the short term, but in the long term will prove to be toxic and unsustainable. Further, it creates a culture in which individuals will copy this behavior because they perceive that as being necessary to be successful. Very few people in management can be described as nurturing individuals or adept to training and caring for new employees.

Management, you should create an environment where individuals will want to work with each other and not against each other. Spending one week in Arkansas working on teambuilding exercises is not a valid solution to counteract the time spent in the office where you are taught to protect yourself and your department.

Additionally, the Mid-Year Review and Year End Review processes should be reevaluated. It is not uncommon for managers to e-mail their midyear comments to their employees only to not discuss them further. Furthermore, L’Oreal should implement a Manager’s Review as well. To my knowledge, nothing is being done to rate the performance of the manager as seen by the employee.

Raises are another issue that should be looked into. I have seen many occasions where an employee exceeded expectations on their Year End Review and received a 2% raise. I have also seen many occasions where an employee met expectations and received a 1% raise. The amount of effort required to exceed expectations cannot be justified by a 1% relative increase in salary. I believe this to be a fundamental reason that so many employees are disengaged and/or uninterested.

I see a great deal of potential in L’Oreal. It’s unfortunate that an industry leader with over $5 Billion in sales has such a difficult time retaining employees.

No, I would not recommend this company to a friend

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3 people found this helpful  

good place to gain experience but be ready to sacrifice work / life balance

Senior Global Marketing Manager (Former Employee)
New York, NY

I worked at L'Oréal USA

Prosgood opportunity to learn and hone marketing skills in various divisions and with various products; opportunity for promotion and movement within the company; good benefits; great diverse employee pool

Conslow salary for the quality & quantity of work done; very hierarchical and political; very little to no respect for work / life balance; you are expected to "get the job done" no matter what the personal sacrifice is; very long hours (even weekends) and not enough budget or headcount to get the job done so you are forced to take on very heavy workloads; too many meetings

Advice to Senior Managementincrease division budgets and headcount and salary; reduce number of meetings; value employees more and recognize all their hard work; give comp time to those that work late & weekends

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Learned a lot in a very small amount of time. The main thing I learned was that I don't want to work there.

Anonymous Employee (Former Employee)
New York, NY

I worked at L'Oréal USA

ProsLearned a lot in a very short period of time.

ConsMovements within the company are prompted more by business need and without asking the employee if they would like to change departments.

No, I would not recommend this company to a friend

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Staffed with temps and constant revolving door...

Shipping (Former Employee)
Streetsboro, OH

I worked at L'Oréal USA

ProsThere are a lot of hours to work and positions open frequently.

ConsThey only staff temp workers on entry level manual labor positions. Nobody ever gets hired in and it is a jumbled mess with no organization. The people that work there are paranoid because they can't get hired anywhere else. It was just a mess and the worst job I ever had by a long shot.

Advice to Senior ManagementQuit using temp agencies and hire people in. It would lead to a better quality staff and a more organized day.

No, I would not recommend this company to a friend

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Overall good - great products and good benefits

District Manager (Former Employee)
Denver, CO

I worked at L'Oréal USA

Prosbenefits
products
great Health Insurance
one of the few that has a company sponsored pension plan

Consneed better communication with all levels of organization

Advice to Senior Managementtraining and promoting older employees

Yes, I would recommend this company to a friend

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Nightmare

Senior Vice President (Current Employee)
New York, NY

I have been working at L'Oréal USA

Prosdynamic and challenging
no shortage of challenging and interesting projects

ConsBlame culture
No worklife balance
Micro management
inconsistnet decisions
constant changes in direction
many many divas!

Advice to Senior Managementlisten more, show more respect quickly!

No, I would not recommend this company to a friend

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