L'Oréal USA

www.lorealusa.com

L'Oréal USA Reviews in New York, NY

Updated January 11, 2015
Updated January 11, 2015
342 Reviews
3.2
342 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal USA President and CEO Frederic Roze
Frederic Roze
162 Ratings

Review Highlights

Pros
  • Also great benefits and pay which they have to provide since the expected hours are so long (in 31 reviews)

  • Growth can be very limited, but you can learn a lot about the industry (in 15 reviews)


Cons
  • work-life balance, need to be comfortable in a fast-paced environment (in 63 reviews)

  • Too frenetic, hard to affect change, no work/life balance (in 17 reviews)

More Highlights

112 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bo Marketing in New York, NY
    Current Employee - Bo Marketing in New York, NY

    I have been working at L'Oréal USA

    Pros

    Super passionate people, challenging but enriching

    Cons

    Frequent management Meetings make it challenging

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible place with too much emphasis on networking

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in New York, NY
    Former Employee - Marketing Intern in New York, NY

    I worked at L'Oréal USA as an intern (less than an year)

    Pros

    -Free beauty products
    -Decent pay
    -OK work-life balance

    Cons

    -Too much value on networking internally
    -No personal accountability
    -Business decisions dependent on the opinions of random senior executives, rather than reason & logic

    Advice to ManagementAdvice

    -Reduce emphasis on HR & internally networking for career advancement
    -Less micromanaging from France - many of the European beauty business practices are not applicable to the US market, get over it
    -Promote based on performance rather than face time and brown nosing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Everything that Glitters... Ain't Gold!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at L'Oréal USA full-time (more than an year)

    Pros

    Competitive Pay, great benefits, travel, and flexible hours.

    Cons

    Unorganized company. Horrible Management. HR should create standardized training for all positions... But that doesn't happen. Manipulative and unfair management where everyone is not treated the same. Lack of true diversity. Horrible culture. Just recently became "sales driven". With all the technology out there, this company is in the deep Stone Age. Resources are scarce. Employees on lower levels are not respected and excluded from a lot. No recognition if you're mid-level management. Have you seen the movie "Mean Girls?" Well, those exist at this company. Lots of sweet valley high cliques. Oh, and don't expect your manager or anyone to be honest with you about anything. They'll just talk behind your back on a separate conference call, then accuse you of something WITHOUT asking your side. Very unprofessional, caddy, manipulate and unethical company. Zero development. If you're not a favorite, you'll be excluded from everything.

    Advice to ManagementAdvice

    HR... When a complaint is brought to your attention, make the employee feel like you're listening. Change the culture by appreciating your employees more and having honest conversations. Try developing someone for once! Recognize every level for their hard work. Send Happy holidays, birthday or work anniversary cards to your people. Create more resources to win and ensure every new employee is welcomed and thoroughly trained. So many jobs overlap and it appears to be unorganized because three people are all doing the same job description. Make all descriptions CLEAR and FOCUSED so that never occurs. Give your employees more than $25 ($30 at expensive places like NY, Vegas, LA... OOOH $5 extra dollars) to eat on dinner when you make them travel and leave their families. Be FAIR and treat people the way you want to be treated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great place to learn, but cutthroat environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at L'Oréal USA as an intern (less than an year)

    Pros

    Extremely talented staff, great opportunity to learn from the best. Lots of deadlines and projects, and interns have the opportunity to really feel like they are a part of the staff with real responsibilities.

    Cons

    Staff is very overworked. There is a lack of direction, which is sometimes nice for encouraging self-starters, but you will be blamed if there is a problem about something you couldn't possibly have been aware of.

    Advice to ManagementAdvice

    There are already too many meetings, but there needs to be times for staff to touch base, talk about weekly goals and deadlines, and let people know what your expectations are.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Overall great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at L'Oréal USA full-time (more than 3 years)

    Pros

    Working for the number one beauty company in the world. Amazing experience and exposure to great talent and teams.

    Cons

    It's not a company for the timid or those that want to just skirt by, if you don't possess true initiative and tenacity, this can be one of the worst places to work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Developed skincare products and global marketing and advertising for prestigious skincare brands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Global Marketing in New York, NY
    Former Employee - Vice President Global Marketing in New York, NY

    I worked at L'Oréal USA full-time (more than 10 years)

    Pros

    L'Oreal pays competitively and rewards high potential talent. They also provide diverse opportunities for growth. L'Oreal believes in promoting from within. You will experience all facets of the beauty business and are exposed to all levels of management. L'Oreal also offers rich career and leadership training.

    Cons

    Leadership can be autocratic at times and meeting intense. You will need to hone your political navigation skills to work at L'Oreal, and don't expect work-life balance. This company has no agility when it comes to speed to market.

    Advice to ManagementAdvice

    You have an amazing talent pool... you need to listen to them. A more collaborative leadership style is needed with the ability to trust your teams in order to make quick decisions and move forward before the competition.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Loreal USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President Store Design, Kiehls Since 1851 in New York, NY
    Current Employee - Assistant Vice President Store Design, Kiehls Since 1851 in New York, NY

    I have been working at L'Oréal USA full-time (more than 5 years)

    Pros

    Summer Fridays
    Good maternity benefits

    Cons

    Meetings for Loreal France senior management

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Fast paced, passionate employees, and inspiring products!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at L'Oréal USA full-time

    Pros

    There is a strong focus on talent within the organization and an individual can really grow his or her career at L'Oreal. The people are very passionate and there's a lot of opportunities learn and develop new skills. The benefits are amazing!

    Cons

    There needs to be more work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Play the favorite game and you win. If you work hard you'll always get more work, don't expect appreciation for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at L'Oréal USA full-time (more than 8 years)

    Pros

    Looks great on a resume. Opportunities are there you just have to hang in there work hard and fight for it...or be a favorite butt kisser. The health care benefits are what keep me here.

    Cons

    Decision makers take far too long to make decisions, company is too big and bloated to be agile in an ever evolving industry. You can work like a dog and no one will notice unless you're a favorite.

    Advice to ManagementAdvice

    Make decisions and share visions, stay a course. Value the employees who don't kiss your butt, yet put their blood sweat and tears into their projects.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Looks great on resume while sapping your life away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in New York, NY
    Former Employee - Marketing Intern in New York, NY

    I worked at L'Oréal USA as an intern (less than an year)

    Pros

    World-class brands, and the opportunity to move within the company to different brand experiences. People are generally friendly, but you have to ask for help. Looks great on a resume and really makes potential employers very impressed. Lots of options for quick advancement if you're aggressively type-A.

    Cons

    Awful work-life balance, even as an intern who was supposed to be "protected" from working long hours. HR is very cliquey with employees, not a very neutral experience. Hard work can very easily go unappreciated, and managerial experience is extremely variable (some managers are excellent, some are apathetic, and some are awful). There is little to no training for new marketing hires (full-time).

    Advice to ManagementAdvice

    -Hold managers accountable for how they treat their employees (interns included)
    -Train managers on how to handle interns and their projects (its extremely variable)
    -Ask for feedback
    -Make HR something that's neutral, not a clique

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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