L'Oréal USA Reviews

Updated September 17, 2014
Updated September 17, 2014
302 Reviews
3.0
302 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal USA President and CEO Frederic Roze
Frederic Roze
144 Ratings

Review Highlights

Pros
  • Growth can be very limited, but you can learn a lot about the industry (in 14 reviews)

  • Company store is a nice perk, good company benefits and more holidays than most (in 28 reviews)


Cons
  • Work/life balance is terrible, and there is a very high stress level (in 54 reviews)

  • No work life balance and little support to accomplish a tremendous amount of work (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Oréal USA full-time

    Pros

    Challenging, people, benefits, projects, products.

    Cons

    Decisions can change a lot and fast, work load.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at L'Oréal USA

    Pros

    Great for building relationships and networking. The salary is great.

    Cons

    Multiple Lay offs. Very political.

    Advice to ManagementAdvice

    You need have have exceptional organizational skills, and be self motivated. It always great to be friendly and be open to learn from others.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    'Entrepreneurial Spirit'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Planning Manager  in  New York, NY
    Current Employee - Demand Planning Manager in New York, NY

    I have been working at L'Oréal USA full-time for more than a year

    Pros

    Free product perks
    Fabulous location in 5th Ave.
    Looks good on resume
    Interesting industry
    Amazing advertising

    Cons

    Dysfunctional management - inconsistent (some members of management are very good and some are very BAD) This created a lot of frustration
    Lack of professional behavior during meetings (screaming, yelling, crying...)
    Many people have 'catty' attitudes
    Not for everybody

    Advice to ManagementAdvice

    If you actually followed your performance evaluation process (the one that HR has on paper) for promotions you might actually have relatively competitive people managing the NYO office. But, since promotions are very political there are many inept members of management that makes every body else's life miserable and create a lot of inefficiencies in the process.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Somerset, NJ
    Current Employee - Director in Somerset, NJ

    I have been working at L'Oréal USA full-time

    Pros

    good place with perks and energetic people

    Cons

    long hours no work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Seems like everyone looks over there back and upper management does not like to be challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packaging Engineer  in  Franklin, NJ
    Current Employee - Packaging Engineer in Franklin, NJ

    I have been working at L'Oréal USA full-time for more than 3 years

    Pros

    Good benefits stable job weekends off hours are not bad except when there's a deadline for something which should be expected they tend to panic

    Cons

    God forbid you challenge someone from upper management your job automatically goes on the hot seat. A lot of turnover seems like once you hit 40 it time to start watching over your back seen some really smart people let go for know real reason other than they were older than most of the rest of the team

    Advice to ManagementAdvice

    Show more respect to your older management. We are all going to get older someday

    Disapproves of CEO
  7.  

    Learn all aspects of the business at a leading company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time

    Pros

    Benefits, compensation is competitive, ability to move to various categories & strengthen all skills, wonderful brands in the portfolio

    Cons

    work-life balance, need to be comfortable in a fast-paced environment

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Enjoyed it while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager  in  Chicago, IL
    Former Employee - Territory Manager in Chicago, IL

    I worked at L'Oréal USA full-time

    Pros

    Good benefits and perks
    Good sense of work life balance in most cases
    Good products - which are apart of company benefits
    Remote position
    Vehicle
    Laptop
    Generous T&E
    Profit sharing

    Cons

    No mobility
    No talent development
    Raises were low
    Diversion is killing the professional products division
    No training on internal changes- for instance they rolled out SAP and didn't want the sales operation team to tell the sales reps.

    Advice to ManagementAdvice

    Develop the bench it could only help you.

    Recommends
    No opinion of CEO
  9.  

    Terrible culture, uses "French" as an excuse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Manager  in  New York, NY
    Former Employee - Brand Manager in New York, NY

    I worked at L'Oréal USA full-time for more than a year

    Pros

    Brand name for resume but don't stay too long or people will think you have a "L'Oreal" personality
    Good company store
    Try to find MBA talent but very hit or miss on how they are treated

    Cons

    Nepotism
    Politics
    Brands don't live up to their reputation because leadership does not know how to run a business or manage people
    Talent, people management does not exist
    Professionalism and common decency does not exist
    No work life balance

    Advice to ManagementAdvice

    Hire and welcome outsiders
    Learn to build a culture that fosters team growth and development - it will help your revenues

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Pay is Great, Office Politics Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Marketing Manager  in  New York, NY
    Former Employee - Assistant Marketing Manager in New York, NY

    I worked at L'Oréal USA full-time for more than 3 years

    Pros

    Great benefits, 401K plan, insurance, great discounts on products

    Cons

    A lot of gossip and backstabbing to stay ahead. Not a lot of job growth just more work.

    Advice to ManagementAdvice

    Listen to the little guys.

    Doesn't Recommend
    Approves of CEO
  11.  

    Corporate job where you are only a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time for more than 5 years

    Pros

    Amazing industry with tons of opportunity within the beauty spectrum.

    Cons

    You are nothing more than a number in the field.

    Advice to ManagementAdvice

    Be honest.

    Recommends
    Neutral Outlook
    No opinion of CEO

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