L'Oréal USA
3.2 of 5 266 reviews
www.lorealusa.com New York, NY 5000+ Employees

L'Oréal USA Reviews

Updated Apr 9, 2014
All Employees Current Employees Only

3.2 266 reviews

                             

64% Approve of the CEO

L'Oréal USA President and CEO Frederic Roze

Frederic Roze

(132 ratings)

54% of employees recommend this company to a friend
266 Employee Reviews
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Review Highlights

Pros:
  • "Growth can be very limited, but you can learn a lot about the industry"
    in 13 reviews
  • "Company Store discount gets you 50% off all products"
    in 26 reviews
Cons:
  • "Not always an optimal work/life balance, so you need to see what works for you"
    in 48 reviews
  • "long hours, very intense corporate environment - extremely results oriented"
    in 25 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

The L'Oreal USA practice.

Processor (Former Employee)
Piscataway, NJ

I worked at L'Oréal USA full-time for more than 3 years

ProsGood pay and benefits. Work is steady lots of overtime for those who want. Many good benefits and perks. Pleasant work environment.

ConsVery strict with rules and regulations. Supervisors are pushed on enforcing these rules so don't make a mistake. They rather let you go then to understand mistakes are human and stuff happens.

Advice to Senior ManagementRemember people are there to support themselves and their families so keep that in mind when your talking to them. Learn to promote growth and not just the bye see you later attitude.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Lots of opportunity

Anonymous Employee (Current Employee)

I have been working at L'Oréal USA full-time for more than 10 years

ProsPeople, Benefits, and plenty of opportunity domestic. P

ConsNot enough office space for employees because company is growing. That will be resolved with new location in 2015

Yes, I would recommend this company to a friend

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Wonderful

Territory Manager (Current Employee)

I have been working at L'Oréal USA full-time for more than 10 years

ProsGreat Company to work for!

ConsNo advancement and being laid off

Yes, I would recommend this company to a friend

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Good for Creative & Marketing

Art Director (Former Employee)
New York, NY

I worked at L'Oréal USA full-time for more than 5 years

ProsL'Oreal generally provides good salaries and benefits. There are options for growth and advancement if you are a corporate go-getter. Quick time-to-market on most projects let's you see you hard work on the shelf quite often.

ConsMany areas of work are rather siloed. The high turnover at L'Oreal means working with new, untrained people all the time. The hours can be very long, and brands vary widely on how much top-down support and consideration is given. Overall it tends to be a poor work/life balance.

Advice to Senior ManagementManagement thinks they do a better job at listening from above than they do, and it is eroding the culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Marketing Manager

Marketing Manager (Former Employee)
New York, NY

I worked at L'Oréal USA full-time for more than a year

ProsGlobal company with good benefits, many opportunities to advance and work on different major brands. The environment can be very hectic and fast-paced, so if you can survive here, you can do well anywhere.

ConsWork/life balance is terrible, and there is a very high stress level. The attitude is redo it until it's perfect, even if you have to stay all night to finish it. I saw some pretty terrible behavior and managers that seem to be accepted because it's "French".

Advice to Senior ManagementImprove work life balance and focus on manager development.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Stable company, but resource allocation and work load assessment are by far the weakest

Anonymous Employee (Current Employee)

I have been working at L'Oréal USA

ProsA great place for young and self promoted people.

ConsIf you don't like to social and want to use logics, facts, science, that's not the place you will enjoy.

Advice to Senior ManagementMake a better effort to understand how works are actually get done. You will be surprised how your resources are wasted.

– I'm not optimistic about the outlook for this company

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A forward thinking, trend influenced beauty company that is mired in hierarchy, competitive culture

Brand Manager (Former Employee)
New York, NY

I worked at L'Oréal USA full-time for more than 3 years

Prostalented work force, intuitive branding/marketing, amazing brands

Consextremely hierarchical, don't make clear/fast decisions, very competitive

Advice to Senior Managementtrust middle managements. take a choice and stick with it

No, I would not recommend this company to a friend

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Politics, Unhappy employees, High Stress

Anonymous Employee (Former Employee)

I worked at L'Oréal USA for more than 10 years

ProsGreat place to learn and gain experience for the younger, college grads.

ConsUnhappy, oppressed, stressful environment, very high workload, talks of leaving is common.

Advice to Senior ManagementManagers are too political, judgemental, and everyone bites their tongues. American style of managing is not practiced here.

No, I would not recommend this company to a friend

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Great experience. Not for everyone!

Anonymous Employee (Current Employee)

I have been working at L'Oréal USA for more than 5 years

ProsGreat products, great school, number one beauty company in the world.

ConsToo many meetings, very political. Extremely fast pace. Take it or leave it.

Advice to Senior ManagementNeed less internal meetings so we can get things done

Yes, I would recommend this company to a friend

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Finance Operations Intern

Finance Operations Intern (Former Employee)
Florence, KY

I worked at L'Oréal USA as an intern for less than a year

ProsThe office environment is pleasant with nice cubicles and natural light. As an Intern they set you up with a mentor that will help you get acclimated to day to day operations and the company culture. They also gave me the option to work more hours Monday through Thursday so I could leave work early on Friday in order to get a jump start on the weekend. They also have a very competitive salary for interns.

ConsAt times my mentor was so busy with her workload that she was unable to answer some of my questions and teach me some of the things that I needed to know. There also seemed to be a disconnect between the managers of the plant and the corporate office in New York and France.

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Glassdoor is your free inside look at L'Oréal USA reviews and ratings — including employee satisfaction and approval rating for L'Oréal USA CEO Frederic Roze. All 266 reviews posted anonymously by L'Oréal USA employees.