L'Oréal USA

  www.lorealusa.com
Work in HR? Unlock Free Profile

L'Oréal USA Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.1 291 reviews

63% Approve of the CEO

L'Oréal USA President and CEO Frederic Roze

Frederic Roze

(139 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Growth can be very limited, but you can learn a lot about the industry (in 14 reviews)

  • Company store is a nice perk, good company benefits and more holidays than most (in 28 reviews)


Cons
  • Work/life balance is terrible, and there is a very high stress level (in 54 reviews)

  • No work life balance and little support to accomplish a tremendous amount of work (in 13 reviews)

More Highlights
291 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A very good company overall, decent pay, good benefits but quite disfunctional culture

    Research Scientist (Former Employee)

    ProsInteresting work, international opportunities., very nice intelligent people to work with.
    Good values and overall a very ethic company regardless of what activists groups say about the "cosmetic industry"
    A company that invests in and value their people

    ConsHighly hierarchical, your ability to get anything done depends on who you know and who can introduce you to the people high up. Sometimes chaotic and disorganized, information does not flow well, perhaps because it is perceived as power so nobody wants to give it up.
    Groups work independently of each other and it is very difficult to cross boundaries and collaborate.
    No technical ladder

    Advice to Senior ManagementValue technical contributors as much as managers. Offer flexible schedule, life-work balance is very hard when you have meetings in the evenings and still expected to be in the office 9-5 (flexibility is only offered to managers and above)

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Excellent people, but negative management style and archaic atmosphere- executives called by last name, etc.

    Director (Current Employee) New York, NY

    ProsGreat people and products, good place to begin a career.

    ConsVery French-centric, expatriates have a high proportion of senior leadership positions in U.S., with very few senior leadership opportunities for Americans in Europe, which is really illogical considering the relative populations you can draw talent from. American slaves work for French masters. Highly negative work environment, more focus on competing internally vs. externally; lack of teamwork and cooperation.

    Advice to Senior ManagementBecome a mutinational company vs. a French company. Modernize work atmosphere.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great company to work with!

    Staff Accountant (Former Employee) New York, NY

    ProsGreat employees, benefits and overall experience

    ConsOvertime, hectic schedule, benefits can be improve

    Advice to Senior ManagementBenefits can be improve as well as promotions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible

    Assistant Vice President (Current Employee) New York, NY

    ProsIn New York City, pay is decent, people are ok, very gay friendly

    ConsTop down company, disorganized, micro managing, arrogant. View of beauty is very euro centric.

    Advice to Senior ManagementStop being so top down

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Tough place to work but you will learn a lot

    Marketing Manager (Former Employee) New York, NY

    ProsSmart people, lots of opportunity, good brands, challenged to work above your level

    ConsVery long hours, overly competitive culture, way too many formal meetings that take up time from doing the project work

    Advice to Senior ManagementGive people more flexibility in their path upwards. Don't assume that someone staying until 11pm is doing better or more work than the person leaving at 6pm. It's about efficiency-judge people on the work not how long they are sitting at their desk.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    One of the worst companies I have ever worked at...If you have any type of science degree avoid this place.

    Chemist (Current Employee) Piscataway, NJ

    ProsThis place has no perks. All the perks they had at one time have been either taken away or made obsolete. Corporate perks are there but they don’t inform you about them at all. The overall culture would be great if they actually practiced their supposed “compass.” The compass is a list of moral guidelines for every employee to follow. It would be great, if EVERYONE followed it, but management is exempt for some reason from this applied moral code. They have a great development plan system that is all formality. Nothing is followed through and they expect you to remain in your position forever without any opportunity for advancement unless you are a favorite. Even then, they dictate what you should be promoted too, not what you want to pursue. You get steel toed shoes from a shoe-mobile paid for every year and free goods are given every 2 months from the company store. No real interview process is in place, they will hire anyone, even if you are not qualified. Only looks good on your resume, no real valuable experience will be obtained from your experience here.

    ConsEverything about this place is a challenge. You are encouraged to speak up about making improvements to the company, but when you do you are either dismissed or harshly rejected for suggesting the idea. If you have any type of science degree outside of engineering you are considered worthless and treated as if you had no college degree. Promotion is driven by favoritism, not by qualification. Instrumentation and technology are out of date. Opportunities to get involved with the company are only available to office staff. Training is obsolete; you walk in and are pretty much told to work right away. There is no formal training or shadowing and no real SOP’s. No chance for advancement or growth in your department and any type of learning is highly discouraged. The main focus of your management is to ensure that all deadlines are met and they will push you very hard to meet those deadlines. Management will then toast their success and complain that you were not working hard enough. Your management will not work with you to guide you towards your professional goals. They will never move you if you are good at what you do because they are too lazy to find other qualified employees to take your place. The company is a revolving door especially for those with great experience and qualifications. They are fickle about time off, with rules changing with each new manager that is appointed. Management always changes policies when they are changed around. So expect to be constantly guessing what your policies are. If you temp with the company, expect them to treat you horribly and then string you along with the promise of a permanent position. This is a terrible place to work especially if you have a background in the sciences. Just skip over it if you can, you will gain nothing of value to your resume other than the addition of a “big” company name.

    Advice to Senior ManagementI have no advice for management, they won’t listen anyway.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    You can learn a lot, yet understaffed and overworked

    Manager (Former Employee) New Brunswick, NJ

    ProsLearning and at times autonomy

    Consoverworked, lack of promotional opportunities unless you have a sponsor

    Advice to Senior Managementbetter increases and monetary portfolio

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great, then terrible

    Sr. Developer (Former Employee) New York, NY

    ProsGreat benefits, nice people, I made lots of friends. Operations culture stresses good work life balance. WAAAAAY to many meetings, to review and discuss same topics. Advancement is not by intelligence, rather your ability to get others to like you.

    ConsTerrible middle management, place is a circus. No upward movement, culture is operations versus marketing. Best advice is to get out after a few years.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A place to develop your career

    Manager - Digital (Current Employee) New York, NY

    ProsGreat benefits (health insurance, free and discounted products) and high levels of responsibility for projects no matter what level of employment. True business goals and objectives are set and employees are always challenged to harnass their creativity to deliver more. Plus top management has really declared that sustainability and responsible growth are key priorities.

    Very nice opportunities for mobility among the portfolio of brands as well as internationally.

    ConsA culture of organized chaos is sometimes frustrating. Few people in the company are true decision makers and some things take a while to be approved despite deadlines and urgency. Prepping for meetings is a job in and of itself.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    The L'Oreal USA practice.

    Processor (Former Employee) Piscataway, NJ

    ProsGood pay and benefits. Work is steady lots of overtime for those who want. Many good benefits and perks. Pleasant work environment.

    ConsVery strict with rules and regulations. Supervisors are pushed on enforcing these rules so don't make a mistake. They rather let you go then to understand mistakes are human and stuff happens.

    Advice to Senior ManagementRemember people are there to support themselves and their families so keep that in mind when your talking to them. Learn to promote growth and not just the bye see you later attitude.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for L'Oréal USA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.