L'Oréal USA Reviews

Updated June 21, 2015
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3.3
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Recommend to a friend
Approve of CEO
L'Oréal USA President and CEO Frederic Roze
Frederic Roze
164 Ratings

Pros
  • great benefits with Maybelline Loreal (in 31 reviews)

  • small team so you learn a lot about the business (in 15 reviews)

Cons
  • While the benefits are incredible - it is up to the employee to ensure they secure the work/life balance that they "require" (in 63 reviews)

  • Too frenetic, hard to affect change, no work/life balance (in 17 reviews)

More Pros and Cons

364 Employee Reviews

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  1. Helpful (1)

    Managed a $25M account with Lancome within the Luxury Division.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY

    I have been working at L'Oréal USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The experience, responsibilities, and creativity you are able to exercise at such a young stage in your career.

    Cons

    Lack of upward movement within certain accounts. TV retail is rather new within the Lancôme organization and needs to be tended to a bit more in terms of growth and part of the digital strategy for the company.

    Advice to Management

    Take more time to understand and develop your assistant managers and managers.

    L'Oréal USA Response

    Jul 1, 2015SVP HR Communications

    We appreciate your feedback especially when it comes to our digital strategy as that is such an important part of the growth of our company overall. With so many brands as part of L'Oreal's ... More


  2. Great company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    Great company with excellent benefits. Good pay. Lots of opportunity's inside the company.

    Cons

    High management expect people to work no less then 10 hours daily.CEO is politically correct, great if you don't ask for anything.


  3. Helpful (4)

    If you just care about a paycheck...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clark, NJ
    Current Employee - Anonymous Employee in Clark, NJ

    I have been working at L'Oréal USA full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    stable job, median salary, health insurance

    Cons

    extremely politic, very difficult to grow/move up the ladder, management doesn't care about employees (highest turn-over rate in the R&I). The R&I in Clark, NJ is a place that plays politics everyday. Don't get me wrong, everywhere you go is involving politics. But it is wrong if management doesn't care and play a big part of it. Employees got promoted not by achieving goals or discovering new methods or benefiting the company, but by playing politics. It's so bad that even HR directors have favorites. For instance, if she likes you, she will respond to your inquiries, and if not then it is just going down the drain. This made the turn over rate in the R&I highest comparing to other places (manufacturing, corporate...). I would not recommend this place if you want to learn, grow, and teamwork. I would strongly recommend it if you just want a monthly paycheck, a stable job, and not care about others. Don't believe me, try to talk to someone who works in the R&I (Clark, NJ).

    Advice to Management

    you want more, you need to care about the employees more. and sometimes it is not only about money. you must know what employees want to motivate and create a more productive environment

    L'Oréal USA Response

    Jul 1, 2015SVP HR Communications

    Thanks for your post. Politics are a part of any corporate culture, it comes with the territory. However, we work very hard to make sure that our employees know what they can expect from us and in ... More


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  5. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - International Designer Collections in Fort Worth, TX
    Former Employee - International Designer Collections in Fort Worth, TX

    I worked at L'Oréal USA part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This job offered flexible hours, and great management.

    Cons

    This job required me to work hefty hours during holidays such as Christmas, valentines day..

    Advice to Management

    It is important to stay in constant communication with your manager so you are aware of the upcoming events.


  6. Helpful (5)

    Don't Do It Unless It's Your ONLY Option!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ

    I worked at L'Oréal USA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits package is generous
    Looks good on your resume
    Lots of paid company holidays
    Free products and great product discounts

    Cons

    This place is a classic example of a hamster wheel. You keep working harder and harder, with nothing to show for it but bags under your eyes from working 12-14 hour days. Salaries are 30% below market rate, absolutely abysmal compensation packages. Management is completely incompetent, they like to look good to senior management, and take credit for other people's work. The turnover is ridiculous! People are quitting every few weeks.

    Advice to Management

    Step up and get your hands dirty. Stop delegating all the work while you sit back in your cushy office. NEWS FLASH: your employees are job hunting in their cubicles because they hate working for L'Oreal. Show some real leadership skills, and stop throwing people under the bus. Create an actual development plan so that people can actually have an idea about what they can aspire to if they're silly enough to stick it out with this joke of a company.


  7. Helpful (4)

    You Need Tough Skin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits
    Experience
    Training
    Fast paced and technical advanced
    Great competitor

    Cons

    Unappreciative of dedication and work
    Hard to move up without knowing the right person or sucking up
    Underpaid compared to other companies in the same industry
    Very confident and cocky can come off as arrogant
    Very clickish

    Advice to Management

    Listen to former employers. The exit interviews are done for a reason (that's if everyone gets one).


  8. Helpful (2)

    eCommerce

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Content Manager in New York, NY
    Current Employee - Web Content Manager in New York, NY

    I have been working at L'Oréal USA full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great culture and compensation.

    Cons

    Poor work life balance and unrealistic expectations by senior management.


  9. Helpful (2)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at L'Oréal USA full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great opportunities for growth within the organization

    Cons

    Opportunities based on who you know not on how well you do your job.


  10. Helpful (1)

    Process Engineer (Process Expert)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Expert in Somerset, NJ
    Current Employee - Process Expert in Somerset, NJ

    I have been working at L'Oréal USA full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast paced, always engaged, never boring, lack of prior experience does not deter from moving into a new position. The "blame game", "if you aren't sprinting your losing", continuous firefighting culture fosters some of the best comradery and friendships amongst colleagues.

    Cons

    Culture is very blame-centric: the first question asked is not "What is the root cause?" it's always "Whose fault is it?". All positions are paid well under area and industry average. High turnover. People are moved based on positions needing filling, not career path nor consent. Management does not support direct reports; it's a "classic dynamic" of management doing little, delegating everything, taking credit, and pointing blame.


  11. Fair Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Plenty of hours.
    Great team.
    Environmentally friendly.

    Cons

    Physically demanding.
    Depend on overtime to offset the hourly rate.
    10 hour shift on your feet.
    Don’t get any earplugs in the warehouse. Just because it's not the required decibels by OSHA. It's still not a quite environment.

    Advice to Management

    Management empowers employees. Great leadership.



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