L'Oréal USA
3.1 of 5 289 reviews
www.lorealusa.com New York, NY 5000+ Employees

L'Oréal USA Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.1 289 reviews

                             

64% Approve of the CEO

L'Oréal USA President and CEO Frederic Roze

Frederic Roze

(138 ratings)

52% of employees recommend this company to a friend
289 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Growth can be very limited, but you can learn a lot about the industry"
    in 14 reviews
  • "Also great benefits and pay which they have to provide since the expected hours are so long"
    in 28 reviews
Cons:
  • "Not always an optimal work/life balance, so you need to see what works for you"
    in 53 reviews
  • "Excessively Long Hours to try to meet upper managements un-reasonable expectations"
    in 25 reviews
  • Show more review highlights

Reviews

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    1 person found this helpful  

    Great company to work with!

    Staff Accountant (Former Employee)
    New York, NY

    ProsGreat employees, benefits and overall experience

    ConsOvertime, hectic schedule, benefits can be improve

    Advice to Senior ManagementBenefits can be improve as well as promotions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent people, but negative management style and archaic atmosphere- executives called by last name, etc.

    Director (Current Employee)
    New York, NY

    ProsGreat people and products, good place to begin a career.

    ConsVery French-centric, expatriates have a high proportion of senior leadership positions in U.S., with very few senior leadership opportunities for Americans in Europe, which is really illogical considering the relative populations you can draw talent from. American slaves work for French masters. Highly negative work environment, more focus on competing internally vs. externally; lack of teamwork and cooperation.

    Advice to Senior ManagementBecome a mutinational company vs. a French company. Modernize work atmosphere.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Tough place to work but you will learn a lot

    Marketing Manager (Former Employee)
    New York, NY

    ProsSmart people, lots of opportunity, good brands, challenged to work above your level

    ConsVery long hours, overly competitive culture, way too many formal meetings that take up time from doing the project work

    Advice to Senior ManagementGive people more flexibility in their path upwards. Don't assume that someone staying until 11pm is doing better or more work than the person leaving at 6pm. It's about efficiency-judge people on the work not how long they are sitting at their desk.

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    1 person found this helpful  

    One of the worst companies I have ever worked at...If you have any type of science degree avoid this place.

    Chemist (Current Employee)
    Piscataway, NJ

    ProsThis place has no perks. All the perks they had at one time have been either taken away or made obsolete. Corporate perks are there but they don’t inform you about them at all. The overall culture would be great if they actually practiced their supposed “compass.” The compass is a list of moral guidelines for every employee to follow. It would be great, if EVERYONE followed it, but management is exempt for some reason from this applied moral code. They have a great development plan system that is all formality. Nothing is followed through and they expect you to remain in your position forever without any opportunity for advancement unless you are a favorite. Even then, they dictate what you should be promoted too, not what you want to pursue. You get steel toed shoes from a shoe-mobile paid for every year and free goods are given every 2 months from the company store. No real interview process is in place, they will hire anyone, even if you are not qualified. Only looks good on your resume, no real valuable experience will be obtained from your experience here.

    ConsEverything about this place is a challenge. You are encouraged to speak up about making improvements to the company, but when you do you are either dismissed or harshly rejected for suggesting the idea. If you have any type of science degree outside of engineering you are considered worthless and treated as if you had no college degree. Promotion is driven by favoritism, not by qualification. Instrumentation and technology are out of date. Opportunities to get involved with the company are only available to office staff. Training is obsolete; you walk in and are pretty much told to work right away. There is no formal training or shadowing and no real SOP’s. No chance for advancement or growth in your department and any type of learning is highly discouraged. The main focus of your management is to ensure that all deadlines are met and they will push you very hard to meet those deadlines. Management will then toast their success and complain that you were not working hard enough. Your management will not work with you to guide you towards your professional goals. They will never move you if you are good at what you do because they are too lazy to find other qualified employees to take your place. The company is a revolving door especially for those with great experience and qualifications. They are fickle about time off, with rules changing with each new manager that is appointed. Management always changes policies when they are changed around. So expect to be constantly guessing what your policies are. If you temp with the company, expect them to treat you horribly and then string you along with the promise of a permanent position. This is a terrible place to work especially if you have a background in the sciences. Just skip over it if you can, you will gain nothing of value to your resume other than the addition of a “big” company name.

    Advice to Senior ManagementI have no advice for management, they won’t listen anyway.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    You can learn a lot, yet understaffed and overworked

    Manager (Former Employee)
    New Brunswick, NJ

    ProsLearning and at times autonomy

    Consoverworked, lack of promotional opportunities unless you have a sponsor

    Advice to Senior Managementbetter increases and monetary portfolio

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    A place to develop your career

    Manager - Digital (Current Employee)
    New York, NY

    ProsGreat benefits (health insurance, free and discounted products) and high levels of responsibility for projects no matter what level of employment. True business goals and objectives are set and employees are always challenged to harnass their creativity to deliver more. Plus top management has really declared that sustainability and responsible growth are key priorities.

    Very nice opportunities for mobility among the portfolio of brands as well as internationally.

    ConsA culture of organized chaos is sometimes frustrating. Few people in the company are true decision makers and some things take a while to be approved despite deadlines and urgency. Prepping for meetings is a job in and of itself.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Great innovation, no care for work life balance

    Anonymous Employee (Current Employee)

    ProsLearn how to adapt to fast pace timelines

    ConsWork 12 hours a day, at minimum

    Advice to Senior ManagementTraining and development is lacking

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    The Wild West

    R&D (Former Employee)
    Clark, NJ

    ProsFree goodies every 2 months, a lot holidays, good benefits, modern and high technology, paid training classes, leader company in cosmetics and good name for your resume. On the other hand, career advancement only depending on your manager and fitting on this type of culture.

    ConsMicroManaging: Serious issue( I called" MM") and very common at Loreal. constant mentally abuse from upper management until their employees leave voluntary or in bad terms. No one since to care including HR and put a stop this nonsense .
    Burn Outs: Regretfully, very common and happen short or Long period of time depends of Individual healthy physiology.
    Working/life balance: Adjust your personal life and work can be manageable but without family even better and less stressful.
    Culture: aggresive fast pace environment(in a negative way) ,the most of time unfeasible deadlines, very robotic, chaotic, disorganized( 2nd biggest issue). The meetings tend to be long and repetitive: quantity and no quality. Communication among Workers-Upper Management- Marketing, is defining an painful cycle , most of time with intangible solutions. Generally, friendly environment with few backstabbers. Frequently, handle disputes and disagreement, Any of these disputes, if not resolved, could cause lost productivity at best; at worst, it could lead to employee resignations or bad performance review.
    Revolving Door: Leaving totally normal, an universal needs such as eating, breathing, sleeping etc. Every 1 or 2 month someone leaves behind the door : come in with happy, excited and motivated attitude & come out delusion, hopeless and emotional daunting/haunting experience
    Career mobility in a political hierarchy; Upper management acceptance+ fast learner+ Charisma+ hard worker+ adaptability=Promotion, high responsibilities and international training. Lack of these attributes or inability to perform could cause a reversible failing career reaction.

    Advice to Senior ManagementAdvice to Newlywed (interns): Great company to gain experience in the field of cosmetics for a short period of time. The company treats very well all interns, working with important projects and giving a lot accountabilities, being integrated with all departments. You get paid.
    Advice to Experience level workers( acquaintance) : I would not recommend you to work in here. You will/ might have to change your modus operandi and live up to the standards.. Sense of Logic is not a strong forte at Loreal.

    No, I would not recommend this company to a friend

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    Lack of leadership

    Senior CHEMIST (Former Employee)
    Clark, NJ

    ProsGood salary with Benefits is a plus. Discount store, Free samples every time you participate in studies.Very limited 2 classes per year.Assist Events in NYC and NJ. Holidays, Volunteer day and stability company. work/ life balance leeway

    ConsOnly great for graduates colleges without experience who have never been involved in any type of organization . Hiring nice talent folks with diversity background, who will resign after 3 or 4 years. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behavior;disagreement ending with disputes
    the only way to reach to the top is mingling with upper level( 2 or 3 positions above your supervisor) .
    Low core of values and principles.Reward dictatorship vs leadership. L'Oreal philosophy: " the Manager is always right;acquiesce any order and proceed ..otherwise, game is over.. the decisions taking too long. Acknowledging your mistakes but not merit. HR is non existent.Salary increases 1-2% , make sure to sign a non compete agreement. Notify 4 weeks prior your leaving to non competitor.

    Advice to Senior ManagementStop flushing nice talent people down the drain!! .Stop Smiling and misleading future employees with false promises .Look with you've done with us!! You may have ruined our career, our hopes ,our passions but you haven't ruined our life.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Great, then terrible

    Sr. Developer (Former Employee)
    New York, NY

    ProsGreat benefits, nice people, I made lots of friends. Operations culture stresses good work life balance. WAAAAAY to many meetings, to review and discuss same topics. Advancement is not by intelligence, rather your ability to get others to like you.

    ConsTerrible middle management, place is a circus. No upward movement, culture is operations versus marketing. Best advice is to get out after a few years.

    No, I would not recommend this company to a friend

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L'Oréal USA – Why Work for Us?

At L’Oréal we empower people who are ready to take bets, think out of the box, defend their convictions, be resilient and leave their own mark. They are offered early responsibilities, numerous opportunities and… Full Overview

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Glassdoor is your free inside look at L'Oréal USA reviews and ratings — including employee satisfaction and approval rating for L'Oréal USA CEO Frederic Roze. All 289 reviews posted anonymously by L'Oréal USA employees.