L'Oréal USA Reviews

Updated August 26, 2014
Updated August 26, 2014
312 Reviews

3.0
312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Oréal USA President and CEO Frederic Roze
Frederic Roze
148 Ratings

Review Highlights

Pros
  • Growth can be very limited, but you can learn a lot about the industry (in 14 reviews)

  • Company store is a nice perk, good company benefits and more holidays than most (in 28 reviews)


Cons
  • Work/life balance is terrible, and there is a very high stress level (in 54 reviews)

  • No work life balance and little support to accomplish a tremendous amount of work (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learn all aspects of the business at a leading company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time

    Pros

    Benefits, compensation is competitive, ability to move to various categories & strengthen all skills, wonderful brands in the portfolio

    Cons

    work-life balance, need to be comfortable in a fast-paced environment

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Enjoyed it while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager  in  Chicago, IL
    Former Employee - Territory Manager in Chicago, IL

    I worked at L'Oréal USA full-time

    Pros

    Good benefits and perks
    Good sense of work life balance in most cases
    Good products - which are apart of company benefits
    Remote position
    Vehicle
    Laptop
    Generous T&E
    Profit sharing

    Cons

    No mobility
    No talent development
    Raises were low
    Diversion is killing the professional products division
    No training on internal changes- for instance they rolled out SAP and didn't want the sales operation team to tell the sales reps.

    Advice to ManagementAdvice

    Develop the bench it could only help you.

    Recommends
    No opinion of CEO
  3.  

    Seems like everyone looks over there back and upper management does not like to be challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packaging Engineer  in  Franklin, NJ
    Current Employee - Packaging Engineer in Franklin, NJ

    I have been working at L'Oréal USA full-time for more than 3 years

    Pros

    Good benefits stable job weekends off hours are not bad except when there's a deadline for something which should be expected they tend to panic

    Cons

    God forbid you challenge someone from upper management your job automatically goes on the hot seat. A lot of turnover seems like once you hit 40 it time to start watching over your back seen some really smart people let go for know real reason other than they were older than most of the rest of the team

    Advice to ManagementAdvice

    Show more respect to your older management. We are all going to get older someday

    Disapproves of CEO
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  5.  

    Pay is Great, Office Politics Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Marketing Manager  in  New York, NY
    Former Employee - Assistant Marketing Manager in New York, NY

    I worked at L'Oréal USA full-time for more than 3 years

    Pros

    Great benefits, 401K plan, insurance, great discounts on products

    Cons

    A lot of gossip and backstabbing to stay ahead. Not a lot of job growth just more work.

    Advice to ManagementAdvice

    Listen to the little guys.

    Doesn't Recommend
    Approves of CEO
  6.  

    Corporate job where you are only a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at L'Oréal USA full-time for more than 5 years

    Pros

    Amazing industry with tons of opportunity within the beauty spectrum.

    Cons

    You are nothing more than a number in the field.

    Advice to ManagementAdvice

    Be honest.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    A very good company overall, decent pay, good benefits but quite disfunctional culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Scientist
    Former Employee - Research Scientist

    I worked at L'Oréal USA full-time for more than 8 years

    Pros

    Interesting work, international opportunities., very nice intelligent people to work with.
    Good values and overall a very ethic company regardless of what activists groups say about the "cosmetic industry"
    A company that invests in and value their people

    Cons

    Highly hierarchical, your ability to get anything done depends on who you know and who can introduce you to the people high up. Sometimes chaotic and disorganized, information does not flow well, perhaps because it is perceived as power so nobody wants to give it up.
    Groups work independently of each other and it is very difficult to cross boundaries and collaborate.
    No technical ladder

    Advice to ManagementAdvice

    Value technical contributors as much as managers. Offer flexible schedule, life-work balance is very hard when you have meetings in the evenings and still expected to be in the office 9-5 (flexibility is only offered to managers and above)

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Excellent people, but negative management style and archaic atmosphere- executives called by last name, etc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY
    Current Employee - Director in New York, NY

    I have been working at L'Oréal USA full-time for more than 5 years

    Pros

    Great people and products, good place to begin a career.

    Cons

    Very French-centric, expatriates have a high proportion of senior leadership positions in U.S., with very few senior leadership opportunities for Americans in Europe, which is really illogical considering the relative populations you can draw talent from. American slaves work for French masters. Highly negative work environment, more focus on competing internally vs. externally; lack of teamwork and cooperation.

    Advice to ManagementAdvice

    Become a mutinational company vs. a French company. Modernize work atmosphere.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great company to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Accountant  in  New York, NY
    Former Employee - Staff Accountant in New York, NY

    I worked at L'Oréal USA full-time for less than a year

    Pros

    Great employees, benefits and overall experience

    Cons

    Overtime, hectic schedule, benefits can be improve

    Advice to ManagementAdvice

    Benefits can be improve as well as promotions

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  New York, NY
    Current Employee - Assistant Vice President in New York, NY

    I have been working at L'Oréal USA full-time for more than 3 years

    Pros

    In New York City, pay is decent, people are ok, very gay friendly

    Cons

    Top down company, disorganized, micro managing, arrogant. View of beauty is very euro centric.

    Advice to ManagementAdvice

    Stop being so top down

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Tough place to work but you will learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  New York, NY
    Former Employee - Marketing Manager in New York, NY

    I worked at L'Oréal USA full-time for more than 3 years

    Pros

    Smart people, lots of opportunity, good brands, challenged to work above your level

    Cons

    Very long hours, overly competitive culture, way too many formal meetings that take up time from doing the project work

    Advice to ManagementAdvice

    Give people more flexibility in their path upwards. Don't assume that someone staying until 11pm is doing better or more work than the person leaving at 6pm. It's about efficiency-judge people on the work not how long they are sitting at their desk.

    Neutral Outlook
    No opinion of CEO

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