LA Fitness Reviews

Updated September 17, 2014
Updated September 17, 2014
353 Reviews
2.1
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Louis Welch
44 Ratings

Review Highlights

Pros
  • Free Gym membership, Absolutely no accountability as long as you are selling, Free parking (in 15 reviews)

  • Free gym membership and you get to talk fitness all day long (in 15 reviews)


Cons
  • The upper management ,VP ect have no care for any employee or members (in 10 reviews)

  • LA Fitness pays you commission or minimum wage, whichever is higher (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness part-time

    Pros

    great for building training experience

    Cons

    Split shifts can be annoying

    Advice to ManagementAdvice

    focus on building relationship with employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Training Counselor  in  Rancho Cucamonga, CA
    Current Employee - Personal Training Counselor in Rancho Cucamonga, CA

    I have been working at LA Fitness full-time for less than a year

    Pros

    Free gym access. Great place to learn service and sales skills. If you do sales here and do alright, you will be able to excel in any other type of sales. It's not meant for most people but the experience is awesome.

    Cons

    Must work at a busy gym or you won't advance. A gym with older equipment will not attract enough people for you to advance. Make sure you get into a busy gym and that your immediate manager is top in sales or near the top.

    Advice to ManagementAdvice

    Learn to fix the high turnover ratio. And really practice what you say

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    It's a new adventure every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at LA Fitness full-time for more than a year

    Pros

    There are some good people in the company that will back you up but finding them may be tough at times.

    Cons

    55-70 hours/ week. horrible choice if you want any sort of consistency. I have been with the company for the last 1 1/2 years and I have had 7 different pay plans and my income has varied drastically from around $550 up to $1900/ week, all with the same basic sales #'s. I have been in the sales industry for over 15 years and I would say that this is by far the worst position that I have taken. When the hourly and commission rates change sometimes on a monthly basis you have no idea what you have to do to make a living, and the income that you will be quoted by other managers in the interview process is no where near reality, only what they were told that they could make when they came into the company.

    Advice to ManagementAdvice

    Try to give some sort of consistency in some part of the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    good for starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer
    Former Employee - Personal Trainer

    I worked at LA Fitness part-time for more than a year

    Pros

    no sales pressure
    easy access to clients
    lots of equipment/areas to train
    flexible schedule

    Cons

    the more trainers they hire, the more you will duke it out for clients
    no one teaches you how to sell PT

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Front desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk
    Former Employee - Front Desk

    I worked at LA Fitness part-time for more than a year

    Pros

    Very good atmosphere, ability to work with community and work on face to face contact

    Cons

    Low pay hard to move upward in this franchise

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    APTD at LA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness

    Pros

    have freedom, descent bonus, free membership

    Cons

    pressure, worked weekends, not good pay

    Advice to ManagementAdvice

    lighten up, we work at a gym

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fellow employees locally are competent, but hindered by corporate from becoming first rate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group Fitness Instructor  in  Duncanville, TX
    Former Employee - Group Fitness Instructor in Duncanville, TX

    I worked at LA Fitness part-time for more than 3 years

    Pros

    I enjoyed the members of the gym and most of my fellow workers.

    Cons

    Corporate does not provide instructors with basic things you need to teach a class like working microphones, speakers, and rooms with comfortable temperatures.

    Advice to ManagementAdvice

    Invest more in your employees and clubs, rather than the bottom line. Then we can in turn provide a better experience for the members. Happy employees + happy members = good business. Not so at LA Fitness!!

    Doesn't Recommend
    No opinion of CEO
  9.  

    Personal Trainer Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Minneapolis, MN
    Current Employee - Personal Trainer in Minneapolis, MN

    I have been working at LA Fitness full-time for less than a year

    Pros

    Flexibility is schedule
    Ability to communicate with clients one on one daily
    Great growth and experience gained while working as a personal trainer/

    Cons

    Little direction in how to use tools or scheduling programs to be reimbursed for work performed.
    Pay is low for a trainer
    High amount of turnover- my entire management team was recycled after 2 weeks of entering work

    Advice to ManagementAdvice

    Increase pay for employees.
    Take an interest in costumer service rather than sales.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Shady company, doesn't care about employees or members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Staff
    Former Employee - Front Desk Staff

    I worked at LA Fitness part-time for more than a year

    Pros

    Free membership (but seriously, it's only worth $30 a month)

    Cons

    Depending on your OM and GM, no real training.
    If your on the sales side, loooonnngg hours
    Minimum wage and no opportunity for growth (don't let them fool you)
    Angry, entitled members
    Illegal activities
    Unsafe at times

    This company has a high turnover rate for a reason. Front desk staff have to deal with either irate members who were screwed over by corporate, or entitled people who think your job should be to wait on them hand&foot. You're responsible for opening/closing the gym at 5am/late pm BY YOURSELF. Meaning, putting yourself in danger, especially if you're a female (I worked for other companies who consider this illegal). Oh, the best part about opening/closing? They won't pay you for it. They expect you to open the facility 15min early (get audited if first check-in is at/after open time), and wait up to 45min for members to leave at close. No compensation for the extra time you worked. That is illegal. Even so, If you try to get members out on time at close, you'll be threatened by corporate. If you don't get members out on time, threatened by corporate.

    I've seen a lot of shady activity, working front desk. PTD's selling diet pills, scamming employees/members, etc.. What does corporate do? Sweep it under the rug because this person makes them money. This is after the second occurence.

    Last but not least, if you're a female, you'll be harassed. I've been harassed by members, the GM, and other employees. No one cares. I worked at a higher end club too.

    Advice to ManagementAdvice

    Respect your employees and follow your own policies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    If you like to always be busy and have Scary Deadlines , then this is the job for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor  in  Forest Park, GA
    Former Employee - Sales Counselor in Forest Park, GA

    I worked at LA Fitness full-time for less than a year

    Pros

    The best reasons to work here would be that you make what you put into it , your working for commission. Also , you get to work out for free .

    Cons

    Some challanges that I encountered were that the commission quotas were too high and unreachable . It was sheer luck if you made commission . Also , there is alot of drama that goes on at a gym . You also have no life , you have to work 6 days a week .

    Advice to ManagementAdvice

    Lower your quotas to an attainable range . Also , Stop hiring uneducated people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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