LA Fitness Reviews

Updated August 28, 2014
Updated August 28, 2014
348 Reviews

2.1
348 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Louis Welch
41 Ratings

Review Highlights

Pros
  • Free Gym membership, Absolutely no accountability as long as you are selling, Free parking (in 15 reviews)

  • Free gym membership and you get to talk fitness all day long (in 15 reviews)


Cons
  • The upper management ,VP ect have no care for any employee or members (in 10 reviews)

  • LA Fitness pays you commission or minimum wage, whichever is higher (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good for starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer
    Former Employee - Personal Trainer

    I worked at LA Fitness part-time for more than a year

    Pros

    no sales pressure
    easy access to clients
    lots of equipment/areas to train
    flexible schedule

    Cons

    the more trainers they hire, the more you will duke it out for clients
    no one teaches you how to sell PT

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    It's a new adventure every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at LA Fitness full-time for more than a year

    Pros

    There are some good people in the company that will back you up but finding them may be tough at times.

    Cons

    55-70 hours/ week. horrible choice if you want any sort of consistency. I have been with the company for the last 1 1/2 years and I have had 7 different pay plans and my income has varied drastically from around $550 up to $1900/ week, all with the same basic sales #'s. I have been in the sales industry for over 15 years and I would say that this is by far the worst position that I have taken. When the hourly and commission rates change sometimes on a monthly basis you have no idea what you have to do to make a living, and the income that you will be quoted by other managers in the interview process is no where near reality, only what they were told that they could make when they came into the company.

    Advice to ManagementAdvice

    Try to give some sort of consistency in some part of the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    APTD at LA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness

    Pros

    have freedom, descent bonus, free membership

    Cons

    pressure, worked weekends, not good pay

    Advice to ManagementAdvice

    lighten up, we work at a gym

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    If you like to always be busy and have Scary Deadlines , then this is the job for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor  in  Forest Park, GA
    Former Employee - Sales Counselor in Forest Park, GA

    I worked at LA Fitness full-time for less than a year

    Pros

    The best reasons to work here would be that you make what you put into it , your working for commission. Also , you get to work out for free .

    Cons

    Some challanges that I encountered were that the commission quotas were too high and unreachable . It was sheer luck if you made commission . Also , there is alot of drama that goes on at a gym . You also have no life , you have to work 6 days a week .

    Advice to ManagementAdvice

    Lower your quotas to an attainable range . Also , Stop hiring uneducated people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LA Fitness

    Pros

    Fellow staff was easy-going, loved the gym environment!

    Cons

    Constantly getting hounded for "clear-ups" on accounts. Without proper documentation, clients would get VERY angry and frustrated.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Pretty good

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness full-time

    Pros

    Great opportunity to move up and increase income, good income package.

    Cons

    only job is to sell, sell, sell...nothing else is important, can be demoted at a moments notice, no organization, hires criminals and drug addicts.

    Advice to ManagementAdvice

    Try to recognize skills other than sales.

    No opinion of CEO
  8.  

    Good Starting Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor  in  Tempe, AZ
    Current Employee - Sales Counselor in Tempe, AZ

    I have been working at LA Fitness full-time for more than a year

    Pros

    Able to move up based on the amount of effort put in to the job

    Cons

    long hours and no free time for weekends or holidays

    Advice to ManagementAdvice

    Listen to employees and give structured training

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Reasonable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer  in  Dunwoody, GA
    Current Employee - Personal Trainer in Dunwoody, GA

    I have been working at LA Fitness part-time for more than a year

    Pros

    Free gym membership, great coworkers, awesome environment, and flexible hours.

    Cons

    Working front desk they do accept a lot from you it's just a gym & I'm working minimum wage. As a trainer you did get to choose you're own schedule which is nice but you're manager can change your schedule.

    Advice to ManagementAdvice

    Leave the trainers to handle they're own schedule or at least communicate what you'd like it to be.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Shady company, doesn't care about employees or members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Staff
    Former Employee - Front Desk Staff

    I worked at LA Fitness part-time for more than a year

    Pros

    Free membership (but seriously, it's only worth $30 a month)

    Cons

    Depending on your OM and GM, no real training.
    If your on the sales side, loooonnngg hours
    Minimum wage and no opportunity for growth (don't let them fool you)
    Angry, entitled members
    Illegal activities
    Unsafe at times

    This company has a high turnover rate for a reason. Front desk staff have to deal with either irate members who were screwed over by corporate, or entitled people who think your job should be to wait on them hand&foot. You're responsible for opening/closing the gym at 5am/late pm BY YOURSELF. Meaning, putting yourself in danger, especially if you're a female (I worked for other companies who consider this illegal). Oh, the best part about opening/closing? They won't pay you for it. They expect you to open the facility 15min early (get audited if first check-in is at/after open time), and wait up to 45min for members to leave at close. No compensation for the extra time you worked. That is illegal. Even so, If you try to get members out on time at close, you'll be threatened by corporate. If you don't get members out on time, threatened by corporate.

    I've seen a lot of shady activity, working front desk. PTD's selling diet pills, scamming employees/members, etc.. What does corporate do? Sweep it under the rug because this person makes them money. This is after the second occurence.

    Last but not least, if you're a female, you'll be harassed. I've been harassed by members, the GM, and other employees. No one cares. I worked at a higher end club too.

    Advice to ManagementAdvice

    Respect your employees and follow your own policies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LA Fitness

    Pros

    none, none, none, none, none

    Cons

    pay structure is constantly changed. sales goals are constantly changed to constantly make it more difficult to make more money. the gym gets paid but you don't.

    Advice to ManagementAdvice

    compensate your employees fairly. set goals accordingly to market. the goals cant be the same for an area that has over 100k those homes as the area that has only 15k homes.

    Doesn't Recommend

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