LA Fitness (UK) Reviews

Updated July 23, 2014
Updated July 23, 2014
72 Reviews

2.4
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Martin Long
6 Ratings

Review Highlights

Pros
  • Free gym membership, building relationships with members (so you can be offered another job in the future) (in 99 reviews)

  • The biggest pro is that you get a free gym membership (in 48 reviews)


Cons
  • Very long hours to work that usually range from 9am-9/10pm at night and usually Monday-Saturday (in 17 reviews)

  • many times i worked over 100 hrs in a pay period and made minimum wage (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very easy if you are comfortable on the phone but very unorganized and unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk
    Current Employee - Front Desk

    I have been working at LA Fitness (UK) full-time for less than a year

    Pros

    -Free Gym Membership
    -Great atmosphere for a people person or a person into health and wellness.
    -I make more base pay than sales counselors and commission is very rewarding and easy to get if you don't mind calling people.

    Cons

    -Working with sales team can be crazy. Often untrained and unprofessional. Counselors would curse in front of guests, even had one curse AT a guest which is awkward either way because the guest always looks at me like I should be saying something.

    -Not a very strenuous job so people think they can just call off whenever, even the day before, leaving you to pick up their shift. More money but would rather not feel obligated to take your shift.

    -Management structure is very strange. Don't know who I should be reporting to half the time.

    Advice to ManagementAdvice

    Grow a pair and fire sales counselors who clearly cannot perform

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not a chance I will work as a salesman for la again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor
    Former Employee - Sales Counselor

    I worked at LA Fitness (UK) full-time for less than a year

    Pros

    You do nothing besides walk outside and try to persuade people everyday to get a membership. The pay is minimum wage until you go passed your quota for the pay period and its un likely you will get passed that quota until you are there for at least 4 month. so good luck paying your bills.

    Cons

    underpaid, making false promotion deals, no benefits, sketchy co managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great job if you want a free gym membership, but corporate does not care about its emloyees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Operations
    Former Employee - Front Desk Operations

    I worked at LA Fitness (UK) part-time for less than a year

    Pros

    -Gym Membership
    -Management can be friendly, but corporate is not.

    Cons

    -No raises
    -No full time
    -Little upward mobility
    -

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    No clue how they made it as big as they have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Training Director
    Former Employee - Personal Training Director

    I worked at LA Fitness (UK) full-time for less than a year

    Pros

    free membership, opportunity to meet a ton of people, fast track management

    Cons

    Too much fast track management (which they often promote people before they are ready to handle a larger role), multiple conference calls that waste 2-3 hrs a day yet they complain about "maximizing time", typical corporate sales pitch, Personal Training prices are very out of control, Hire unqualified trainers quite frequently, zero customer service skills, will move you from club to club to help avoid you getting "too comfortable" (they do this to avoid people becoming too friendly with members so they dont offer discounts, free services...to members the employees get to know well, NO FACIAL HAIR even if well kept (they seriously think theyre the NY Yankees of fitness clubs), little to no leadership from the top on down, all hype and no show (management would always tell this is going to happen or that is gonna change here and nothing ever did as long as the club is profitable)...I could clearly go on and on for days

    Advice to ManagementAdvice

    You're not going to listen why waste my time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Former General Manager at LA Fitness (multiple locations)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LA Fitness (UK)

    Pros

    If you are single, need a job to get you by and want to meet people. As a sales person, you will also learn great sales skills which you can take with you else where.

    Cons

    You are a number. Most of the locations are a revolving door. Only few people can make it long term and you will have no work life balance. As you move up the ladder you will work more and more hours (I used to work 70+ hours) and had no life outside of work.
    Also, the sales goals were very arbitrary. You are at the mercy of your Super Regional VP to set your club goals which was usually a guess on their part until they figured out the market.

    Advice to ManagementAdvice

    You need to change the culture where there is balance between hitting the numbers and allowing your Sales Managers, General Managers and District Managers to have a life outside of LAF

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    I have not spent too much time here, but I have noticed a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Operations
    Current Employee - Front Desk Operations

    I have been working at LA Fitness (UK) full-time

    Pros

    Free membership, don't have to dress up, friendly environment, flexible scheduling

    Cons

    ZERO training, cold call customers, ONLY focused on making commissions and sales and updating peoples credit cards. The focus is not on good customer service, customers do not get greeted because of constant calling of people.

    Advice to ManagementAdvice

    Name tags should be considered along with training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LA Fitness (UK)

    Pros

    I loved working in this environment

    Cons

    i have no cons for this company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Opportunity and Big Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at LA Fitness (UK) full-time for less than a year

    Pros

    Opportunity to grow in a competitive environment and a great business learning experience.

    Cons

    Underpaid and sometimes unrealistic goals.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk
    Current Employee - Front Desk

    I have been working at LA Fitness (UK) part-time for less than a year

    Pros

    Get to meet new people everyday and as well as networking. You are given a chance to make good money from commission. There is a lot of free time at night which is great if you are a student. I get the chance to study for my classes while at work.

    Cons

    Stupid rules. Must answer the phone in a certain way. No guest passes after 8pm. Stupid things but doable.

    Recommends
  11. 1 person found this helpful  

    Okay, nothing spectacular.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer
    Former Employee - Personal Trainer

    I worked at LA Fitness (UK) full-time for more than a year

    Pros

    - Free gym membership
    - AWESOME clients
    - Make my own schedule
    - Good PTD at time of employment
    - Easy Job for the most part

    Cons

    - Pay is lack luster
    - Hiring process was very unorganized
    - No opportunity for growth
    - Segregation among departments causes everyone to be on a different page. No one knows whats going on due to lack of communication.
    - Okay place to work, there isn't much motivation to go to work or exceed expectations due to lack of incentives, bad pay, and less than ethical company morale.

    Advice to ManagementAdvice

    More involvement from upper management and collaborations between departments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for LA Fitness (UK)? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.