LA Quinta Reviews

Updated August 24, 2015
159 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
LA Quinta President and CEO Wayne B. Goldberg
Wayne B. Goldberg
57 Ratings

Pros
  • Fun and customer-focused corporate team and balanced family-oriented culture (in 4 reviews)

  • General Manager and Owner that both are good people (in 3 reviews)

Cons
  • Since the company is cloud based and most services are outsourced, there is little opportunity for advancement (in 6 reviews)

  • Front desk expected to do everything after 4pm (in 10 reviews)

More Pros and Cons

159 Employee Reviews

Sort: Popular Rating Date
  1. La Quinta Inn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    Pros

    great working atmosphere and working with people

    Cons

    no room for growth is available

    Advice to Management

    none


  2. housekeeper

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at LA Quinta full-time (Less than a year)

    Pros

    Day shifts only. off by 3:00 not much later weekly pay

    Cons

    Hours and pay does not add up to much pay


  3. Helpful (1)

    Good Company Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Service Representative in Clifton, NJ
    Current Employee - Front Desk Service Representative in Clifton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LA Quinta full-time (More than 5 years)

    Pros

    I have worked at 4 different properties in 5 years. If you have a good manager which I had 3/4 times, things are fine. Easy job, low stress. Though the pay is kind of low. When I worked in Florida my wages went up .90 cents in 4 years. That is pathetic. When I moved to Jersey and did the same job, I finally was paid what I deserved.

    Cons

    Customer service is always difficult but you get use to it. The current region where I work now, I think the company can do more to revamp the hotel and bring revenue in. Not sure why they are taking their time.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. La quinta desk clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montgomery, AL
    Current Employee - Anonymous Employee in Montgomery, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LA Quinta full-time (More than 3 years)

    Pros

    Schedule is flexible and most customers are nice coworkers are great to work with discount on rooms and training was adequet for the work you do.

    Cons

    boring a lot of the time management dosent answer requests for time off in a hurry no benefits like holiday pay sick time or advancement really

    Advice to Management

    Give more attention to employees requests that do not cost the company any money and schedule more help during the real busy event weekends


  6. easy job for customer service experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Charlotte, NC
    Former Employee - Front Desk Agent in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at LA Quinta full-time (More than a year)

    Pros

    you will meet alot of people from different backgrounds.

    Cons

    you must be customer service friendly

    Advice to Management

    offer inrease on salary to keep employees


  7. Macon West, GA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Georgia in Macon, GA
    Current Employee - Georgia in Macon, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Interacting with the customers that come in

    Cons

    No incentives in anything that you do. No recognition for a job well done. When you need help from GM you have to go through hell to get it. Maintenance issue not done in a timely manner. Lack of respect for employees

    Advice to Management

    Recognize the hard work that your employees do and thank them every now and then as well as give some incentives.


  8. None

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Meeting and mingling with other people

    Cons

    No room for advancement, no recognition of a job well done GM needs to realize employees are human beings not machines.

    Advice to Management

    Learn how to appreciate the people who keep your business running. Acknowledge your employees with incentives and do what is required of a GM to make things run smoothly.


  9. Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN

    Pros

    Good people to work with, one week vacation, understanding management

    Cons

    Low pay, no benefits, inflexible scheduling


  10. Front Desk Night Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Service Representative in Gonzales, LA
    Current Employee - Front Desk Service Representative in Gonzales, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at LA Quinta (More than a year)

    Pros

    Professional, considerate, and business orientated facility.

    Cons

    The pay scale isn't fair!

    Advice to Management

    Always consider the qualifications of a person and not what comes out their mouths!!


  11. Front Desk Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Attendant in Jacksonville, FL
    Former Employee - Front Desk Attendant in Jacksonville, FL
    Doesn't Recommend

    I worked at LA Quinta part-time (Less than a year)

    Pros

    Varied customer interaction. Lots of different projects to keep busy during the day. Flexible schedule options. Rate discounts for employees.

    Cons

    Being understaffed on high occupancy nights. Not getting sufficient training up front and being thrown into the fray. No real opportunity to advance unless you change locations. Security not always present at night to buildings open to the public.

    Advice to Management

    Compensate the dedicated trained people you have so they stay on to train other employees. Keep scheduling open to everyone so misunderstandings do not occur. Training should include the basics and procedure manuals available to all for everything else.



Showing 159 of 160 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.