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2.5 2 reviews

2 Employee Reviews
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    Telesales agent

    Telesalest (Current Employee) Stockport, England (UK)

    ProsReally good atmosphere and managers

    ConsNot a good site from motorway

    Advice to Senior ManagementNothing

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities

    1 person found this helpful  

    Telesales/Customer Service Outsourcing at its worst

    Direct Sales Agent (Former Employee)

    ProsSome of the people I met there are still friends, you will meet a lot of people so some of them are bound to be good.

    ConsThey will constantly find ways to both push you to sell dishonestly and change their assessment criteria to deny the majority of people any monthly bonus. Those 'performing best' were lying through their teeth to customers and those selling honestly and hitting their targets would be picked up on the smallest thing to deny any bonus payout for any single mistake in any call. As an outsourcing company they still get the contract bonus for performance, they just refuse to pass it on to employees.

    Advice to Senior ManagementTeach staff to sell honestly, managers constantly push different underhand tactics to maximise number of staff deals then the next month that tactic will be flagged as unacceptable so they will devise a new one.

    No, I would not recommend this company to a friend

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