LCBO Reviews

I have been working at LCBO part-time for more than 3 years

Pros – Pretty good wage, easy job, slightly difficult management p

Cons – Terrible hours, shifts that are less than 4 hours

Advice to Senior Management – Better hours, not to worry about budget and worry about coverage..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at LCBO part-time for more than 3 years

Pros – Fairly easy work (customer service, cashiering, stock handling) with above average compensation. The company promotes continuous learning and will cover the costs of product knowledge courses and continuing education courses relating to your professional development. Also the company is growing its number of stores coupled with an increasing number of retirements, opening job opportunities.

Cons – A union environment with a number of long-time employees seems to lend to reduced productivity and negative attitudes among some employees. Also, for store employees hours, promotions, job assignments are largely based on seniority, with little attention to work performance. Further, full-time positions are scarce, requiring a casual (part-time) to work some 10+ years before securing such a position. Being in a retail environment also means unsteady hours, with the majority of hours given Friday and Saturday nights. This company also shuffles around its employees and managers quite often, sometimes seemingly erratically (employees have little say in this process).

Yes, I would recommend this company to a friend

I have been working at LCBO as a contractor for less than a year

Pros – *if you have an upbeat demeanor the customers are generally quite pleasant to deal with and are usually quite patient
*christmas seasonal and summer seasonal hours are plentiful for a part time position
*pay is above minimum wage ($12 for seasonal employees)
*co-workers are generally very welcoming and encouraging
*if you're lucky enough to have a patient manager that genuinely cares about the employees it makes the job that much easier
*you are not expected to put yourself in harms way if there is ever a theft, cash robbery or belligerent customer. i only witnessed one belligerent customer, and he was escorted out by management
*shifts go by very quickly on busy days

Cons – once i got the hang of everything i really loved the job but the training was terrible:
- when i attended training at head office you are only informed of store policies etc. and are told you will be trained on cash at the store you're working at
- my first day at the store was exceedingly busy and the shift supervisors were not prepared to train us having thought we were trained on cash procedures at head office
- if you happen to be working with incompetent shift supervisors you will have to deal with their frustration and lack of patience

*shift supervisors are promoted based on senority, not competency
*over 2,000 seasonal employees are hired during the christmas rush alone so it's hard to get in as a permanent part time employee
*if hired permanently, it takes upwards of ten years to be hired on full time
*beer and cider cans/bottles scan either as six packs or singles so if a customer brings up a six pack, you have to make sure it scanned as six units and if a customer brings up single cans you have to make sure you're not charging the customer for more than one item
*computer system, databases and cash procedures are outdated

Advice to Senior Management – electronic databases and cash registers/procedures should be updated
manufacturers should be encouraged to make their barcodes ring through as single units
shift supervisors should be promoted based on competency NOT senority
cash procedure training needs to be sorted out, and employees should be given some sort of manual

Yes, I would recommend this company to a friend

I worked at LCBO part-time for more than 10 years

Pros – Government job. Good pay for a retail position. Good for earning cash while in school or for secondary employment.

Cons – If you work hard, you'll do all the work. You will be injured repeatedly. If you want full time + benefits you will be waiting 10+ years.

Advice to Senior Management – Give some pats on the back now and then. It will make for a better working environment.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at LCBO full-time for more than 3 years

Pros – Heaven in Terms of Employment

Cons – None. Truly a great place to work

Yes, I would recommend this company to a friend

I worked at LCBO as a contractor for less than a year

Pros – Nice coworkers (friendly and helpful); comparatively good pay for retail employment; varied tasks (stocking shelves, helping customers, learning about products)

Cons – The potential liability of selling to underage individuals

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at LCBO as a contractor for less than a year

Pros – Work with a great team

Cons – variety of shifts, scheduled only 2 weeks ahaead.. hard to plan

Yes, I would recommend this company to a friend

I worked at LCBO

Pros – It is an easy job, not stressful. I was a fixed term over Christmas so it was crazy busy but I loved that.
A good job to get some cash in your pocket.
Manager was happy to accomodate everyone's wishes for the schedule.

Cons – Apparently you need to work as a fulltime employee for so many years (6+?) before getting a raise or being able to transfer store locations. And in my opinion its nearly impossible to get hired as fulltime. They hire so many casuals and fixed terms who work 40+ hours during the busy seasons, then they hire others as part-time.

It seems kind of impossible to move up.

People at my location were quite bitter, unhappy people. I loved the job, but they were all a drag to be around and I believe its because of the reasons I mentioned above. They say they're overworked and underpaid.... but its the easiest job ever and i didn't see how they were overworked.

Advice to Senior Management – With being there only a month, my only advice would be to not take a smoke break every 30 minutes. Just because you smoke doesn't mean you deserve a 10 minute break every half hour throughout the day - while the rest of us continue working.

I have been working at LCBO

Pros – pay is decent
co-workers are great

Cons – hours are extremely low due to hiring multiple casual workers to keep hours down so they don't have to pay out benefits.

I have been working at LCBO

Pros – - Great work life balance
- supportive management

Cons – - Compensation is well below industry average
- Little to no growth opportunities

Advice to Senior Management – - Increase salary bands and titles of employees

Yes, I would recommend this company to a friend