La Costa Resort

www.lacosta.com
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La Costa Resort Reviews

Updated November 10, 2014
Updated November 10, 2014
14 Reviews
3.6
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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April Shute
9 Ratings

Employee Reviews

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  1.  

    Customer Service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at La Costa Resort

    Pros

    Great benefits, fun people, nice environment, newly renovated, worked there before it was an Omni property, beautiful resort

    Cons

    far distance to walk from employee parking lot to resort, old resort though it's renovated (back of the house not renovated), old AC and pipes etc, cold in the winter morning

    Advice to ManagementAdvice

    Need more opportunity for individual growth, didn't like to promote from within, would rather hire someone from the outside who already has experience, would be nice to renovate some of the back of the house

  2.  

    Snobby people, great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cocktail Server in Carlsbad, CA
    Current Employee - Cocktail Server in Carlsbad, CA

    I have been working at La Costa Resort part-time (more than 3 years)

    Pros

    I was able to work 3 days and make enough money o pay my bills in the begining, but then they started overstaffing and I had to find another job. Beautiful resort.

    Cons

    Work holidays. Work 8-10 hour shifts with no break (but they expect you to clock out). Pool shifts are horrible in the sun all day. Edge bar and Diversions bar has black mold which gave me rashes. Managment is a joke. Guests are snobs and belittling.

    Advice to ManagementAdvice

    Value your employees and hire servers with experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Management difficult to work with. Management did not value long time older employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician in Carlsbad, CA
    Former Employee - Esthetician in Carlsbad, CA

    I worked at La Costa Resort part-time (more than 10 years)

    Pros

    Nice co workers.Good on the job training. Beautiful work enviornment

    Cons

    Poor leadership guests complain about service just to get free services and to get comped.Some of the guest tell lies just to get free services.

    Advice to ManagementAdvice

    Listen to the employees. Dont take the guest side with complaints.Dont give free services to guests who complain. The guests complaint to get free services. K. S. L. was a very poor owner to work for.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    One of the worst places to work

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Server in La Costa, CA
    Former Employee - Server in La Costa, CA

    I worked at La Costa Resort part-time (more than 3 years)

    Pros

    They are union based and have benefits

    Cons

    The entire hotel looks nice from the outside but literally provides no accommodations to make the employees have a good work environment. Their management is only looking out for themselves and constantly are putting down employees and yelling at them. There are three restaurants at the resort and banquet services that all have to share the same equipment. I was constantly on scavenger hunt looking for silverware and then hiding them from fellow employees so that our restaurant would have enough supplies. They are always understaffed. This corporation is so cheap and will exploit all their workers so that they don't have to make a new hire. They also always try to keep your hours down just enough so that you can't receive any of their health benefits. Look them up on yelp. You'll see how unsatisfied the customers are as well. You don't want to work for these people

    Advice to ManagementAdvice

    Try hiring management that have true leadership skills. You guys are giving La Costa Resort a very bad reputation and causing it to lose the glory of it's history.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Pretty disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Steward in Carlsbad, CA
    Former Employee - Steward in Carlsbad, CA

    I worked at La Costa Resort full-time (more than a year)

    Pros

    High-class, nice resort on the outside. Looks good on your resume as far as hotels and hospitality/service go. Can make more money here than working the same job at most other companies.

    Cons

    BS. Nice on the outside, sucky on the inside. that's what ALMOST EVERYONE says. They don't care about the employees, but they do try really hard to act like they do. It was disrespectful really. "this place is run by jews" (not literally jewish people) said my supervisor who had worked there for 25 years. Horrible management. Employees are incompetent

    Advice to ManagementAdvice

    Be more honest and give less bs to the employees.

    Neutral Outlook
    Disapproves of CEO
  7.  

    Feel Like You're on Vacation While at Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at La Costa Resort full-time (more than 3 years)

    Pros

    Since Omni purchased in July 2013, the entire property as a whole has improved. Omni strongly believes in taking care of their employees, and treating them well.

    Cons

    If you are not upper management, pay is very low. Have not had a raise in the 3.5 years I have been here, but I have been told that will change within this year.

    Advice to ManagementAdvice

    Take time to get to know your staff. Keep creating a positive environment for them to be in. When an employee is happy, it shows in their work.

    Recommends
    Positive Outlook
  8.  

    Beautiful on the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food/Beverage in Carlsbad, CA
    Current Employee - Food/Beverage in Carlsbad, CA

    I have been working at La Costa Resort part-time (more than a year)

    Pros

    It has a beautiful setting in Southern California and the golf courses and pools are fantastic.

    Cons

    Union run, management not caring about quality of service. Ownership not investing money where it is desperately needed. Horribly dirty and unkept in the back of the house.

    Advice to ManagementAdvice

    Lose the union and do some housecleaning. Get a new elevator

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Wonderful Vacation Like Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Carlsbad, CA
    Current Employee - IT Manager in Carlsbad, CA

    I have been working at La Costa Resort full-time (more than 3 years)

    Pros

    Always a happy place to be like Disneyland without the rides. The people were wonderful, motivated, and very rewarding to give the best guest experience

    Cons

    A lot of hours when teh resort was at capacity and a lot of renovation going on at the time which created more work than need be. Pay was not as competitive as I would have hoped.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fancy place, tough work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FB Manager in Carlsbad, CA
    Current Employee - FB Manager in Carlsbad, CA

    I have been working at La Costa Resort full-time (more than a year)

    Pros

    Big property with a lot of amenities

    Cons

    Company under staffs and over works managers

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Feels like you're on vacation but you're at work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Sales Manager in Carlsbad, CA
    Former Employee - Membership Sales Manager in Carlsbad, CA

    I worked at La Costa Resort full-time (less than a year)

    Pros

    Excellent place to work, super friendly co-workers, great perks.

    Cons

    Slow, outdated computers. Shabby behind the house areas.

    Advice to ManagementAdvice

    Have a strategy for promoting from within and cross training in various areas.

    Recommends
    Positive Outlook
    Approves of CEO

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