La Senza Reviews

Updated September 20, 2014
Updated September 20, 2014
49 Reviews
2.6
49 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michele Cloutier
2 Ratings

Employee Reviews

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  1.  

    Long Hours, fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at La Senza full-time for more than 3 years

    Pros

    Training, employees I worked with were lovely, realistic work/life balance.

    Cons

    Merchandise did NOT sell itself, company forced robotic lines upon employees to use with customers.

    Advice to ManagementAdvice

    Have a little faith, your employees can sell, they are trained well! Let them be themselves a little and enough with the "target audience" line, they are off putting for the customers and employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Incredibly disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at La Senza full-time for more than a year

    Pros

    Pay and benefits are great

    Cons

    Office culture was the worst experience I have ever had. Dodging bullets daily.

    Advice to ManagementAdvice

    Stand up to the problems and take care of the talent. Put an end to power struggles and get a team working together on all 4 cylinders.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Full-time corporate headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at La Senza full-time for more than 3 years

    Pros

    Creativity is encouraged, good compensation and bonus plan, most managers are flexible about taking time off. Brand is owned by L Brands (Limited Brands) and corporation offers many benefits from great 401K plan and employee training to decent cafeteria and fitness classes.

    Cons

    Specific to La Senza (not other L Brands companies), much of middle management is promoted before they are ready/mature enough to handle their new position. This results in mismanaged teams, preferential treatment, overworked and frustrated team members and cattiness. Cadence is unorganized and chaotic. There is also definite problems in lack of communication and micro-management.

    Advice to ManagementAdvice

    Senior management needs to address the bigger issues plaguing the various teams including those listed in cons instead of hiding the problems behind give-aways and treats.

    Info about the company is out of date. La Senza is now owned by L Brands and headquartered in Columbus, Oh. Brand president is Michele Cloutier. Ms. Nemeroff is longer with the company.

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  5.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Reading, England (UK)
    Former Employee - Part Time Sales Associate in Reading, England (UK)

    I worked at La Senza part-time for more than a year

    Pros

    Discount on bras which was good also friendly staff and management

    Cons

    Always seems to go In out of liquidation, very unstable

    Advice to ManagementAdvice

    Sort out the way you spend your money, get cheaper suppliers and cut down the prices of your products!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Edmonton, AB (Canada)
    Former Employee - Store Manager in Edmonton, AB (Canada)

    I worked at La Senza full-time for more than 3 years

    Pros

    There is a lot of training on how to sell the product and how to educate women on wearing the right size garments

    Cons

    you are working in retail usually with people in their late teens to early twenties. They can be unrelaible or unmotivated. I found management to be secretive about how well you are doing and then ambush you at meetings about your performance in front of other managers.

    Advice to ManagementAdvice

    get the right team behind you because one bad person can ruin everything. Make sure management is behind you because i found that if they wanted you out they were not shy about it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    It used to be good, now all downhill. No communication. No teamwork. Used to be pride in running the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Vaughan, ON (Canada)
    Current Employee - Part Time Sales Associate in Vaughan, ON (Canada)

    I have been working at La Senza part-time for more than 8 years

    Pros

    There are still people there that know how to do a good job and take pride in helping customers.

    Cons

    low pay, unorganized ,no communication, filthy working conditions, no fun, no teamwork, everybody out for themselves, work like a dog and unappreciated, no advancement,

    Advice to ManagementAdvice

    Value your employees and communicate. If you pat a dog on the back he will run for miles.Try acknowledging the excellent staff that is there. Try to pull your socks up and provide a good example. Work logically.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Do Not Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Burlington, ON (Canada)
    Former Employee - Part Time Sales Associate in Burlington, ON (Canada)

    I worked at La Senza part-time for more than 3 years

    Pros

    -When launching a bra you get an additional percentage off
    - Great staff (Sales Associates)

    Cons

    - If you are part time not too many hours conserved
    - Working at Mapleview La Senza the management has very poor leadership
    - Hard to book anything off
    - No respect was given
    - Very, very unorganized company
    - Too much hard labour for a part-time job
    - No communication at all

    Doesn't Recommend
    No opinion of CEO
  9.  

    There's good and there's bad, but the bad outweighs the good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier and Sales Associate  in  Markham, ON (Canada)
    Former Employee - Cashier and Sales Associate in Markham, ON (Canada)

    I worked at La Senza part-time for more than a year

    Pros

    I like the discount
    The people there
    More personal level with customers
    Knowing all the deals first
    Getting to save all your sizes and get them first
    Always having matching bra and panties
    First dibs on semi annual sales
    Bonus for reaching target goals

    Cons

    Visuals require way too much work (heavy lifting .. Stacked bins of bras, moving around drawers) not worth getting paid minimum wage to do that kind of labour

    I've worked there for 2 years and only got a raise of 50 cents.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Great team, less so on the manager front

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Halifax, NS (Canada)
    Current Employee - Part Time Sales Associate in Halifax, NS (Canada)

    I have been working at La Senza part-time for less than a year

    Pros

    Girls who work there, dynamic team, employs a diverse group of women, monthly incentives

    Cons

    management, difficult to get time off

    Advice to ManagementAdvice

    Being more approachable would greatly improve employee morale

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    I stayed for the workers, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    I worked at La Senza part-time for more than a year

    Pros

    you work with a good group of girls, most in college/university just looking for a part-time job.

    Cons

    the management is horrible. Ive been through 5 managers, all different leadership styles, which all clashed with the environment that the surviving employees have created. They all worked assertively, hoping for the employees to compensate for their lack of knowledge and eventually, they end up leaving.

    Advice to ManagementAdvice

    stop giving management incentives. The CSL's at our store would steal our sales and cause a lot of tense situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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