La Senza Reviews

Updated August 27, 2015
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3.3
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Recommend to a friend
Approve of CEO
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Michele Cloutier
9 Ratings

Pros
  • Excellent product to work with and great team (in 3 reviews)

  • flexible with taking time off/ work life balance ( but this depends on your department) (in 2 reviews)

Cons
  • required to work long hours for visual even if school the next day sometimes till 12am (in 4 reviews)

  • If you are part time not too many hours conserved (in 4 reviews)

More Pros and Cons

73 Employee Reviews

Sort: Popular Rating Date
  1. Ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Employee in Columbus, OH
    Former Employee - Corporate Employee in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people and great parent company for your resume. Good benefits and excellent compensation for the Midwest. Always changing structure and process so it keeps you on your toes.

    Cons

    Lack of respect for personal time ( not good work life balance), lack of acknowledgement for excellent employees, and not an empowering environment


  2. Lovely but had big downsides

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Columbus, OH
    Former Employee - Team Manager in Columbus, OH
    Doesn't Recommend
    No opinion of CEO

    I worked at La Senza (Less than a year)

    Pros

    nice clothes and good team

    Cons

    Unorganized and company went under


  3. Major organizational changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    International brand selling in over 25 countries

    Cons

    Management change causing spin at lower levels Hiring / moving people so no continuity No career path for many mid level personel


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  5. Incredibly disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at La Senza full-time (More than a year)

    Pros

    Pay and benefits are great

    Cons

    Office culture was the worst experience I have ever had. Dodging bullets daily.

    Advice to Management

    Stand up to the problems and take care of the talent. Put an end to power struggles and get a team working together on all 4 cylinders.


  6. Long Hours, fun atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at La Senza full-time (More than 3 years)

    Pros

    Training, employees I worked with were lovely, realistic work/life balance.

    Cons

    Merchandise did NOT sell itself, company forced robotic lines upon employees to use with customers.

    Advice to Management

    Have a little faith, your employees can sell, they are trained well! Let them be themselves a little and enough with the "target audience" line, they are off putting for the customers and employees.


  7. Helpful (1)

    Full-time corporate headquarters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at La Senza full-time (More than 3 years)

    Pros

    Creativity is encouraged, good compensation and bonus plan, most managers are flexible about taking time off. Brand is owned by L Brands (Limited Brands) and corporation offers many benefits from great 401K plan and employee training to decent cafeteria and fitness classes.

    Cons

    Specific to La Senza (not other L Brands companies), much of middle management is promoted before they are ready/mature enough to handle their new position. This results in mismanaged teams, preferential treatment, overworked and frustrated team members and cattiness. Cadence is unorganized and chaotic. There is also definite problems in lack of communication and micro-management.

    Advice to Management

    Senior management needs to address the bigger issues plaguing the various teams including those listed in cons instead of hiding the problems behind give-aways and treats. Info about the company is out of date. La Senza is now owned by L Brands and headquartered in Columbus, Oh. Brand president is Michele Cloutier. Ms. Nemeroff is longer with the company.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at La Senza part-time

    Pros

    More customer interactions than a regular retail job. Positive work environment and friendly management and CSL team.

    Cons

    Low shift flexibility for a full-time student. Competitive sales.

    Advice to Management

    No advice to management.


  9. Not the worst; could be a lot better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Red Deer, AB (Canada)
    Former Employee - Assistant Manager in Red Deer, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at La Senza (More than 5 years)

    Pros

    Great Staff, friendly associates, goal driven environment with lots of coaching and communication

    Cons

    Hire outside company for management instead of promoting within, they have terrible taste when hiring new managers usually too.. I had 2 different store managers and 3 different co managers in the span of 6 months because they let quitting early or getting let go. Really lazy management that expect you to do their job too. Associates can be catty with the new introduction of commission.

    Advice to Management

    Assistant managers and Associates aren't paid enough to make up for store managers short comings.


  10. Not worth it

    Former Employee - Sales Associate in Ottawa, ON (Canada)
    Former Employee - Sales Associate in Ottawa, ON (Canada)

    I worked at La Senza part-time (More than a year)

    Pros

    good pay and commission with free stuff

    Cons

    bad management, too much work that doesn't add up to your pay


  11. Fine part-time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Former Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook

    I worked at La Senza part-time (More than 3 years)

    Pros

    Great co workers many of whom still friends with, decent training, fair wage, good store discount, acceptable working hours

    Cons

    Unprofessional management with lack of empathy, unacceptable work conditions in terms of safety and basic levels of comfort i.e. temperature, cramped spaces

    Advice to Management

    Be more respectful of staff, there is no loyalty from management however loyalty is expected from staff. Management needs to be more professional



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