La Senza

  www.lasenza.com
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La Senza Reviews

Updated August 12, 2014
Updated August 12, 2014
46 Reviews

2.7
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michele Cloutier
2 Ratings

Employee Reviews

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  1.  

    Long Hours, fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY
    Current Employee - Store Manager in New York, NY

    Pros

    Training, employees I worked with were lovely, realistic work/life balance.

    Cons

    Merchandise did NOT sell itself, company forced robotic lines upon employees to use with customers.

    Advice to ManagementAdvice

    Have a little faith, your employees can sell, they are trained well! Let them be themselves a little and enough with the "target audience" line, they are off putting for the customers and employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Full-time corporate headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    Pros

    Creativity is encouraged, good compensation and bonus plan, most managers are flexible about taking time off. Brand is owned by L Brands (Limited Brands) and corporation offers many benefits from great 401K plan and employee training to decent cafeteria and fitness classes.

    Cons

    Specific to La Senza (not other L Brands companies), much of middle management is promoted before they are ready/mature enough to handle their new position. This results in mismanaged teams, preferential treatment, overworked and frustrated team members and cattiness. Cadence is unorganized and chaotic. There is also definite problems in lack of communication and micro-management.

    Advice to ManagementAdvice

    Senior management needs to address the bigger issues plaguing the various teams including those listed in cons instead of hiding the problems behind give-aways and treats.

    Info about the company is out of date. La Senza is now owned by L Brands and headquartered in Columbus, Oh. Brand president is Michele Cloutier. Ms. Nemeroff is longer with the company.

  3.  

    It used to be good, now all downhill. No communication. No teamwork. Used to be pride in running the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Vaughan, ON (Canada)
    Current Employee - Part Time Sales Associate in Vaughan, ON (Canada)

    Pros

    There are still people there that know how to do a good job and take pride in helping customers.

    Cons

    low pay, unorganized ,no communication, filthy working conditions, no fun, no teamwork, everybody out for themselves, work like a dog and unappreciated, no advancement,

    Advice to ManagementAdvice

    Value your employees and communicate. If you pat a dog on the back he will run for miles.Try acknowledging the excellent staff that is there. Try to pull your socks up and provide a good example. Work logically.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great team, less so on the manager front

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Halifax, NS (Canada)
    Current Employee - Part Time Sales Associate in Halifax, NS (Canada)

    Pros

    Girls who work there, dynamic team, employs a diverse group of women, monthly incentives

    Cons

    management, difficult to get time off

    Advice to ManagementAdvice

    Being more approachable would greatly improve employee morale

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    There's good and there's bad, but the bad outweighs the good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier and Sales Associate  in  Markham, ON (Canada)
    Former Employee - Cashier and Sales Associate in Markham, ON (Canada)

    Pros

    I like the discount
    The people there
    More personal level with customers
    Knowing all the deals first
    Getting to save all your sizes and get them first
    Always having matching bra and panties
    First dibs on semi annual sales
    Bonus for reaching target goals

    Cons

    Visuals require way too much work (heavy lifting .. Stacked bins of bras, moving around drawers) not worth getting paid minimum wage to do that kind of labour

    I've worked there for 2 years and only got a raise of 50 cents.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    I stayed for the workers, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    Pros

    you work with a good group of girls, most in college/university just looking for a part-time job.

    Cons

    the management is horrible. Ive been through 5 managers, all different leadership styles, which all clashed with the environment that the surviving employees have created. They all worked assertively, hoping for the employees to compensate for their lack of knowledge and eventually, they end up leaving.

    Advice to ManagementAdvice

    stop giving management incentives. The CSL's at our store would steal our sales and cause a lot of tense situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Awful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)

    Pros

    Nice product to work with.

    Cons

    Erratic changes.
    Ridiculous time scales.
    Long hours.
    No work life balance.
    Very demanding.
    Unprofessional manager.
    Totally knocks all your confidence.

    Advice to ManagementAdvice

    Actually do a bit! Realise you are a manager, responsible for leading, driving and motivating your team....Not sit in the office, on your phone. Turn up late every day.... I could go on and on! Area managers, don't take things at face value!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Exhausting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent product to work with and great team

    Cons

    Area manager unrealistic, bully tactics.
    Long hours

    Advice to ManagementAdvice

    Stand up for yourself, enjoy the role it's great when your with a good team

  10.  

    no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Toronto, ON (Canada)
    Former Employee - Store Manager in Toronto, ON (Canada)

    Pros

    run like if it is your own business
    great incentives

    Cons

    company policy and procedures change too quickly
    no work life balance

    Advice to ManagementAdvice

    it is a good company to work for if you want to grow, but keep your personal life simple and away from the business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Working for La Senza

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy interaction with hire management

    Cons

    Difficult to move up past store management

    Recommends

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