LaVan & Neidenberg

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LaVan & Neidenberg Reviews

Updated August 18, 2014
Updated August 18, 2014
46 Reviews
3.5
46 Reviews
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Recommend to a friend
Approve of CEO
LaVan & Neidenberg Founder & President Kenneth L. LaVan
Kenneth L. LaVan
38 Ratings

Employee Reviews

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  1.  

    Stable & Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LaVan & Neidenberg full-time

    Pros

    The company is stable and keeps growing. The type of employees that advance here are those that want to be here for a career (not just a job) and want to do an exceptional job. Take pride in your work and you will succeed here. They hire for most of the higher level positions from within the company. If you like a structured work environment that is organized then you would enjoy working here.

    Cons

    The building itself only has windows in the front.

    Advice to ManagementAdvice

    Keep hiring applicants that want to be here for a career.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at LaVan & Neidenberg full-time for more than 5 years

    Pros

    Company is willing to train and work with you. As long as you are serious, dedicated and take pride in your work, you will succeed. Company has great benefits and rewards you when doing a job well done. Very fast paced company, but you have a lot of great people to work with! The company cares about their employees and is willing to go the extra mile to mold you!

    Cons

    At times there are system glitches that can cause a delay in your work, very rarely though.

    Advice to ManagementAdvice

    Keep building team spirit, and fight for the staff! : )

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Satisfying Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Plantation, FL
    Current Employee - Customer Service Representative in Plantation, FL

    I have been working at LaVan & Neidenberg full-time for less than a year

    Pros

    Best reason to work here is you get experience and you get to help people. I started doing intakes and worked my way to CSR. I got paid the bonuses they promised based on my promotions.

    Cons

    Fast paced work environment. Some times you are in a team and some of the team members are not as motivated as you. This means that sometimes you have to do some of there work, but it gives you an opportunity to stand out in the long run.

    Advice to ManagementAdvice

    need more team building exercises.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    You must be willing to work but it provides a good opportunity and stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LaVan & Neidenberg full-time for more than 5 years

    Pros

    stability - the law firm started 10 yrs ago and the legal outsourcing company, that was started as a result of the firm's success, has been in business for 2 yrs...I have seen the employee population almost double every 2 years since 2008...the point is that there has not been any massive layoffs and there does not seem to be any looming in the future
    opportunity - all of the top level managers have been with the company for several years and have grown into their positions...while it takes a lot of hard work and time, there is room to move up since the company is still a growing success...
    structure - this is the place for you if you like to have a very structured work environment...every task comes with a standard procedure or script you must follow, and goals that you must meet...you will be trained on each task that your position is responisble for and your actual performance of each task is reviewed on a periodic basis...

    Cons

    database - the database is very complex and can experience glitches that cause interuptions in the work day...on the other hand, the complexity of the database is a major contributer to the success and growth of the company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great opportunity to rise quickly doing meaningful work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at LaVan & Neidenberg full-time for more than a year

    Pros

    Every employee has a fair shot at moving up. From the President to team leaders, a positive, polite work environment is encouraged. Professional milestones are celebrated company wide. Management is very accessible. HR is flexible and caring. Management cares about developing talent and make every attempt to fit employees in positions that match their respective skillset.

    Cons

    Training could be more standardized across the divisions. Some divisions get performance bonuses, while others do not. Parking spots are too narrow.

    Advice to ManagementAdvice

    Consider additional benefits for senior staff and sponsor/encourage company events outside of the office.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Upscale semi marketing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LaVan & Neidenberg

    Pros

    The time goes by fast when you think of the pay thats all folks

    Cons

    Too much micromanaging there is a lot of favortism no real training management sucks

    Advice to ManagementAdvice

    Listen to your employees thats why there is a revolving door every week their is a new class its a call center ok stop faking the funk

  8.  

    Great experience and rewarding for those that work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LaVan & Neidenberg full-time

    Pros

    The pay and opportunity for advancement far surpassed what I was expecting. After only a few months on the job I earned a raise and am on a management track. The staff has been friendly and for the most part everyone works well together. I have been really impressed with management and their willingness to train and educate to make the company and its staff be the best they can be. I would recommend the job to anyone.

    Cons

    There have been a few staff members that have complained about their work environment and opportunity for advancement. However, I have found those individuals working hard not to work and get away with whatever they can. The HR department has made a concerted effort to make the work environment comfortable. This includes being allowed to wear jeans and sneakers on Mondays and Fridays.

    Advice to ManagementAdvice

    Keep paying attention to the needs and wants of the staff

    Recommends
    Positive Outlook
  9.  

    It's in Plantation, Self-explanatory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intake/Applications Specialist  in  Plantation, FL
    Current Employee - Intake/Applications Specialist in Plantation, FL

    I have been working at LaVan & Neidenberg full-time for more than a year

    Pros

    The people in charge keep you on your toes and entertained with the constant changes in rules and policy. May soon require uniforms since the dress code is important to you being productive. They know how to cut cost by not paying you when the system crashes, force you take long extended unpaid breaks while they work on fixing it.

    Cons

    No unified voice. No room for growth unless you're willing to go through constant probationary periods to see if you are fit for a position that they just promoted you to. Keep your mouth shut and do as you're told.

    Advice to ManagementAdvice

    Look at your staff and realize how many valuable people you are losing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Can you believe a review?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LaVan & Neidenberg full-time for more than a year

    Pros

    You get paid. It is a job. It is steady if you WORK. The location of the office is convenient. The comp[any has grown very quickly in a difficult business environment.

    Cons

    I read the recent reviews, and from past experience, employees, including myself, were directed to write a positive review by leadership about the company. You decide if this skews the reviews. For a real review, you might be better off talking to staff offline about the work environment here. It would be enlightening.

    There is favoritism, it is a punitive environment, if one person abuses the system all are punished. You are on the phones 8 hours a day - if you work the phones...and most do. Breaks were taken away. Time off is scrutinized heavily. Dress Code is very stringent - hope you like wearing only black/brown shoes/slacks, skirts to the knee, and so forth. The vacation policy is designed to save the company money by not paying for the time off in the first year of employment, the second year is not much of an improvement.

    This just scratches the surface of the "Big Brother" type atmosphere here. There are cameras - EVERYWHERE! except the bathroom, but mark my words - time spent there is monitored too - and don't think about using your cell phone in the RR...not allowed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Aweful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake/Applications Specialist  in  Sunrise, FL
    Former Employee - Intake/Applications Specialist in Sunrise, FL

    I worked at LaVan & Neidenberg full-time for more than a year

    Pros

    3 days off if you are lucky enough to get 3 10 hour shifts... not consecutive

    Cons

    Everything, no incentives, system errors which crashes and they make you exit the building for hours at a time but you have to stay there for the possibility of it coming back up which is unpaid. Management is a joke they have no real trained staff. If you work for the Web Leads/Conversion Team... bless your soul... not a real law firm you work for a call center "outsourcing company" the pretty verbiage they use. Nothing is nor will ever be consistent. The turn over rate is less then a few months constant revolving door. Run far away from this company.

    Advice to ManagementAdvice

    Get training, hire qualified people not just Yes men.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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