LabAnswer Reviews

Updated August 31, 2014
Updated August 31, 2014
32 Reviews
3.9
32 Reviews
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Mark Everding
16 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    excellent culture and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  Lincoln, NE
    Current Employee - Sales Executive in Lincoln, NE

    I have been working at LabAnswer full-time for less than a year

    Pros

    excellent management, great culture, customer focused, long term focused, good benefits, good pay, excellent career opportunities, growing, good people.

    Cons

    tough market, small company, high turnover of consultants, benefits OK, 401K vesting schedule is slow, no global presence, no offices in US

    Advice to ManagementAdvice

    keep growing

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Entry-Level Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Associate  in  Orlando, FL
    Current Employee - Senior Informatics Associate in Orlando, FL

    I have been working at LabAnswer full-time for more than a year

    Pros

    Very engaged senior management. Friendly and helpful coworkers. Training and mentoring are a big part of position. Good benefits. Opportunity for advancement.

    Cons

    The company is performance based so you really need to work hard to excel, some people get frustrated when they don't want to go the extra mile.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    LabAnswer is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at LabAnswer full-time for more than 3 years

    Pros

    LabAnswer is a dynamic company with opportunities to expand your skillset and become a great consultant. The support network within the company is incredible.

    Cons

    If you do not like to travel, this type of consulting work will not suit you.

    Advice to ManagementAdvice

    keep your values, keep treating your employees as well as you do, keep your bi-annual employee meetings.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Stay away, far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at LabAnswer

    Pros

    If you are a recent university grad you will most likely work with people your age.

    Cons

    Management is dishonest and has no regard for integrity, despite the company slogan. If they give you a timeline for promotion, expect that to be delayed as frequently as possible by management. They want people to stay at the informatics position because it is profitable to do so. If you make the leap from associate to consultant you really aren't treated like a real consultant, it's a title they give out to try and reduce their terrible turnover rate. If you are promoted to consultant from the associate position, you are not treated like a consultant with their benefits of traveling, and being able to live where you want. You stay at the central office as they come up with ridiculous reasons as to why you can't leave and work from home. Every other consultant works from home, but you cannot.

    Managment may ask you to do some unethical things and engages in unethical behavior with their employees, competitors, and clients. Do not sink to their level. Heard a few horror stories from a few peers.

    For those interested in programming look elsewhere. You won't doing much of that as an associate. If you want to get noticed within the company be prepared to work an extra 10-20 hours a week for an extended period of time. Some of this extra work may not be paid!

    Advice to ManagementAdvice

    At least try to be honest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    You get out what you put in.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Informatics Consultant
    Current Employee - Principal Informatics Consultant

    I have been working at LabAnswer full-time for more than 10 years

    Pros

    I have found that what I get out of the job is dependent on the effort I put into it, both in satisfaction and compensation. LabAnswer gives you the freedom to be independent, you can run things as you believe they need to be run for projects to be successful.

    I have worked for 6+ companies and I find the comraderie at LabAnswer to be better than any other company I have worked at. There is always someone that has an answer and is willing to help, if you ask for it.

    I have also found that my compensation is closely tied to the value I bring to the company. Getting a competitive salary is not just based on being an employee of the company, it requires me to show that I provide value to the company. This pushes me to keep my skills up to date.

    Cons

    Employees are spread out across the USA and the world. Therefore it can be a challenge to keep up relationships with colleagues. Project sites are spread out as well. Travel can be overwhelming at times, but I have found that if the customer sees that I am able to work remotely and get things done I do not have to travel as often.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Amazing team that makes a difference.

    Current Employee - Consultant  in  New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at LabAnswer full-time for more than 8 years

    Pros

    "Family" of brilliant, dedicated, and creative people who care about their clients, work hard, and actually do make a difference by making it easier for others to bring the aid, cure, or convenience their own customers need.

    Pay is competitive, bonuses are generous, benefits are very good.

    Cons

    There are very few genuine cons. Travel can be tiresome, but the fact that clients and locations change helps to soften the blow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    LabAnswer - A company like no other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Consultant
    Current Employee - Senior Informatics Consultant

    I have been working at LabAnswer full-time for more than 10 years

    Pros

    I have been an employee at LabAnswer for a very long time and I can confidently say that the negative reviews on this site reek of self-entitlement and self-pity. LabAnswer is a company where you can rise through the ranks, but only if you are willing to put in the blood, sweat and tears. Length of employment, mediocrity and self-serving agendas are looked down upon and severely discouraged. The management believe in the philosophy of the company and strive to make it a wonderful work environment. It is a company that is facing growth and surely there are missteps, but nothing that the employee community can't help rally together and rectify.

    Big Pros -
    Culture and the absolute buy in at all levels
    Family atmosphere - the management strives to create a personal relationship with each employee
    Employees - Smart, sharp, bright, upbeat - sincerely some of the best I have worked with
    Flexible hours - As long as needs are communicated ahead of time and client needs are not impacted, you are free to make your own hours. Treated like responsible adults
    Team Attitude - Everyone is willing to help. If there is a new problem, people will call in provide support off hours to ensure that you are successful
    Management - Share all financial and sales information on monthly calls. You are encouraged to reach out and ask questions

    Cons

    Work Life Balance - Have to be mindful. If you don't watch yourself. It is easy to over-commit. Pace yourself
    Virtual teams - Would love to meet folks and spend more time one on one, but such is the life of a consultant

    Advice to ManagementAdvice

    Please keep up the good work. The Culture of this company is what differentiates us from the competition. Grow from within (as far as possible) so that this important market differentiator can make us the best and the brightest.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fast, Growing, Dynamic, Caring Company = Great Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LabAnswer full-time

    Pros

    LabAnswer is exciting! It is fast growing and the company cares about its employees and the business in its growth. Most of the management team has grown with the company but the newest management team members seem to care as much about the strong culture as the "old timers". There is a passion for this cutting edge company and niche career choice that I haven't seen in a long time.

    Cons

    There are growing pains and sometimes it is felt in our processes. The best part about LabAnswer is the proactive manner in which these growing pains are being addressed.

    Advice to ManagementAdvice

    Continue to cultivate the LabAnswer culture and let it evolve to meet the needs of a larger company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    LabAnswer is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager  in  Sugar Land, TX
    Current Employee - Associate Manager in Sugar Land, TX

    I have been working at LabAnswer full-time for less than a year

    Pros

    Fantastic Values
    Fantastic People
    Room To Grow
    A Company That Cares about its People and Clients.....really!
    LabAnswer is more than talk they do what they say...and it is refreshing!

    Cons

    The company is growing fast....it may be hard to keep the culture and work life balance but I know LabAnswer will work through this with the team culture that is alive and well there.
    I am not sure this is a con really but it is something that could effect the company.
    I have great confidense that LabAnswer will work through those challenges

    Advice to ManagementAdvice

    Keep up the great work!!!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The most stable, engaging, and rewarding career of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Consultant  in  Kalispell, MT
    Current Employee - Senior Informatics Consultant in Kalispell, MT

    I have been working at LabAnswer full-time for more than 5 years

    Pros

    I had long wanted a job that satisfied my desire to learn more, gave me a sense of fulfillment,and was fiscally rewarding. If you are reading this, you probably already know that this is what I found with LabAnswer.
    What may not be as obvious, however, is that I found that I was working with people that quickly became like family to me. Not in the "annoying cousin you have to see on holidays", but in the opposite sense. The people you rely on when life throws you curve balls and all your assumptions about your future change. Management listens, they care, and they actively pursue the satisfaction of the employees as much as their clients.
    I wish i could convey how sincerely I type these words. It's been six years now, for me, and though I'm not management, I'm no less important for it. I doubt I would be able to find another company like this if I searched for another lifetime, and I have no intention of changing.

    Cons

    The work can be very challenging sometimes; perhaps more than what you could anticipate. That's the nature of this type of career, though, not the company itself.

    Advice to ManagementAdvice

    Keep this culture alive, and it will continue to have a higher than 90% retention rate!

    Recommends
    Positive Outlook
    Approves of CEO

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