LabAnswer

  www.labanswer.com
  www.labanswer.com

LabAnswer Reviews

Updated November 6, 2014
Updated November 6, 2014
33 Reviews
3.6
33 Reviews
Rating Trends

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Mark Everding
17 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    excellent culture and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Lincoln, NE
    Current Employee - Sales Executive in Lincoln, NE

    I have been working at LabAnswer full-time (less than an year)

    Pros

    excellent management, great culture, customer focused, long term focused, good benefits, good pay, excellent career opportunities, growing, good people.

    Cons

    tough market, small company, high turnover of consultants, benefits OK, 401K vesting schedule is slow, no global presence, no offices in US

    Advice to ManagementAdvice

    keep growing

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Informatics Consultant
    Current Employee - Informatics Consultant

    I have been working at LabAnswer full-time (more than an year)

    Pros

    Cool field, nice coworkers. It's pretty reliable work in a growing field. Lots of things you can learn while being here.

    Cons

    Expectation of giving up your personal life completely to grow. You can easily stay where you are but expect 50+ hours a week to even have a chance at crawling up rhe ladder.

    Advice to ManagementAdvice

    Chill out

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Fake it til you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Informatics Consultant in Orlando, FL
    Former Employee - Informatics Consultant in Orlando, FL

    I worked at LabAnswer full-time (less than an year)

    Pros

    The owner, president were there when the company was driven by integrity, and a drive to truly work for the client to make them happy so I believe that if the cleaned house especially with senior managers the company would be an amazing place to work again.

    Cons

    Senior manager are great sales people selling new associates on bad work ethics, mentoring, bonuses and teamwork as well as clients on invalid work. I have seen this first hand as well as SH in the workplace. I sent the harassment complaint to HR with no result so be careful.

    Advice to ManagementAdvice

    No management advice since they would just blow it off and sell everyone on how much of a lie what is said is. I think the upper powers to be need to give a review on the orientation that is given and make management take a lie detector test.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Hyper focus on profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Informatics Consultant
    Current Employee - Informatics Consultant

    I have been working at LabAnswer

    Pros

    Great experience, great colleagues, engaged management.

    Cons

    Management makes a lot of empty promises, compensation dramatically lacks behind competitors, focus on profits over people.

    Advice to ManagementAdvice

    Focus on organic growth rather than forced. Don't play games with quality people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Entry-Level Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Associate in Orlando, FL
    Current Employee - Senior Informatics Associate in Orlando, FL

    I have been working at LabAnswer full-time (more than an year)

    Pros

    Very engaged senior management. Friendly and helpful coworkers. Training and mentoring are a big part of position. Good benefits. Opportunity for advancement.

    Cons

    The company is performance based so you really need to work hard to excel, some people get frustrated when they don't want to go the extra mile.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LabAnswer full-time (more than an year)

    Pros

    Friendly people, good area. You learn a few things.

    Cons

    Terrible turnover rate, pay, work-life balance. If you fall victim and work there, leave after a year. Your pay, benefits, and job will be much better after getting your foot into the industry. Management is dishonest about career path, pay, and the work you will be doing. They promise that you will work from home when you are a consultant but they never follow through, and they never want you to leave the central office. Lies, lies, and more lies.

    Advice to ManagementAdvice

    Resign

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    LabAnswer is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at LabAnswer full-time (more than 3 years)

    Pros

    LabAnswer is a dynamic company with opportunities to expand your skillset and become a great consultant. The support network within the company is incredible.

    Cons

    If you do not like to travel, this type of consulting work will not suit you.

    Advice to ManagementAdvice

    keep your values, keep treating your employees as well as you do, keep your bi-annual employee meetings.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    You get out what you put in.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Informatics Consultant
    Current Employee - Principal Informatics Consultant

    I have been working at LabAnswer full-time (more than 10 years)

    Pros

    I have found that what I get out of the job is dependent on the effort I put into it, both in satisfaction and compensation. LabAnswer gives you the freedom to be independent, you can run things as you believe they need to be run for projects to be successful.

    I have worked for 6+ companies and I find the comraderie at LabAnswer to be better than any other company I have worked at. There is always someone that has an answer and is willing to help, if you ask for it.

    I have also found that my compensation is closely tied to the value I bring to the company. Getting a competitive salary is not just based on being an employee of the company, it requires me to show that I provide value to the company. This pushes me to keep my skills up to date.

    Cons

    Employees are spread out across the USA and the world. Therefore it can be a challenge to keep up relationships with colleagues. Project sites are spread out as well. Travel can be overwhelming at times, but I have found that if the customer sees that I am able to work remotely and get things done I do not have to travel as often.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Amazing team that makes a difference.

    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at LabAnswer full-time (more than 8 years)

    Pros

    "Family" of brilliant, dedicated, and creative people who care about their clients, work hard, and actually do make a difference by making it easier for others to bring the aid, cure, or convenience their own customers need.

    Pay is competitive, bonuses are generous, benefits are very good.

    Cons

    There are very few genuine cons. Travel can be tiresome, but the fact that clients and locations change helps to soften the blow.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    LabAnswer - A company like no other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Consultant
    Current Employee - Senior Informatics Consultant

    I have been working at LabAnswer full-time (more than 10 years)

    Pros

    I have been an employee at LabAnswer for a very long time and I can confidently say that the negative reviews on this site reek of self-entitlement and self-pity. LabAnswer is a company where you can rise through the ranks, but only if you are willing to put in the blood, sweat and tears. Length of employment, mediocrity and self-serving agendas are looked down upon and severely discouraged. The management believe in the philosophy of the company and strive to make it a wonderful work environment. It is a company that is facing growth and surely there are missteps, but nothing that the employee community can't help rally together and rectify.

    Big Pros -
    Culture and the absolute buy in at all levels
    Family atmosphere - the management strives to create a personal relationship with each employee
    Employees - Smart, sharp, bright, upbeat - sincerely some of the best I have worked with
    Flexible hours - As long as needs are communicated ahead of time and client needs are not impacted, you are free to make your own hours. Treated like responsible adults
    Team Attitude - Everyone is willing to help. If there is a new problem, people will call in provide support off hours to ensure that you are successful
    Management - Share all financial and sales information on monthly calls. You are encouraged to reach out and ask questions

    Cons

    Work Life Balance - Have to be mindful. If you don't watch yourself. It is easy to over-commit. Pace yourself
    Virtual teams - Would love to meet folks and spend more time one on one, but such is the life of a consultant

    Advice to ManagementAdvice

    Please keep up the good work. The Culture of this company is what differentiates us from the competition. Grow from within (as far as possible) so that this important market differentiator can make us the best and the brightest.

    Recommends
    Positive Outlook
    Approves of CEO

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