LabAnswer Reviews

Updated June 3, 2015
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3.8
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Mark Everding
21 Ratings

37 Employee Reviews

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  1. Helpful (1)

    Informatics Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Informatics Associate in Orlando, FL
    Current Employee - Informatics Associate in Orlando, FL

    I have been working at LabAnswer full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome company culture. An amazing approach to developing technical and professional skills. Fast-growing company with amazing opportunities and a variety of career paths.

    Cons

    I do not expect to find anything negative here. Salary is average at the entry level; however, considering the amount of experience you can get into the industry with it's not terrible.

    Advice to Management

    Keep up the awesome culture as we grow. Keep fostering the technical and professional development in new associates. The Center of Excellence is something special.


  2. Helpful (2)

    Good Company To work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Informatics Consultant
    Current Employee - Informatics Consultant

    I have been working at LabAnswer full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to chart your own path if you do a good job. Although they are growing they are still keeping true to taking care of their employees and clients. Bonuses are good and something you can mostly plan on

    Cons

    Lack of advancement opportunities but the pay is good. Too much focus on profit. Clicky atmosphere

    Advice to Management

    Occasionally demonstrate that profit is not the most important focus. Try to demonstrate that there are career paths that more than a few people have experienced. Attempt to learn the names and a little about each employee.


  3. Helpful (10)

    Recently left the company because of pigeon holing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Consultant in Sugar Land, TX
    Former Employee - Outside Consultant in Sugar Land, TX

    I worked at LabAnswer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Thoroughly enjoyed the wonderful peers I worked with. Most all are generous and willing to help one another out and band together when things get tough. Miss the camaraderie but had enough of the other BS. Payroll group is quick to pay out of pocket travel expenses.

    Cons

    Career path is not a career path, they put you in a position where you will make them the most profit. They talk career path up in your review but expect only you to do the work. They love to mention mentoring but if you are not a token one you get nothing. Bottom line their key concern is about the money and not your moving productively forward in your career.

    Advice to Management

    Listen to the message you send versus what you are actually doing. There is a definite click at the top and you all think you know what is right, especially the one heading the CoE and he is clueless. Some managers take recommendations from consultants and call them their own. Make time to truly listen and create teams. Saying you do this is smoke and mirrors because you bounce the consultants around like pieces on a game board, this creates no cohesiveness. What is the strategy? More bodies does not always mean better teams when you continuously break people up from contract to contract.


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  5. Helpful (4)

    Worst company I have ever worked at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Informatics Consultant
    Former Employee - Informatics Consultant

    I worked at LabAnswer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Training videos are better than the vendors and the non management/supervisor people are nice and fun.

    Cons

    Management is lacking many qualities to make a truly good company. Instead it is a lot of smoke and mirrors for support and backing. Partners are buying into the smoke but I guess they are in a time in their life they just want the profits. Lots of out of pocket expenses.

    Advice to Management

    Management needs to be wiped clean and rebuilt especially at the COE in Orlando.


  6. Helpful (1)

    Great company with a defined path to walk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Infporamtics Consultant in Orlando, FL
    Current Employee - Junior Infporamtics Consultant in Orlando, FL

    I have been working at LabAnswer full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with Great company values If you are willing to learn you will learn many aspects of laboratory informatics and project management

    Cons

    Low starting salary Depending on your project you may end up traveling a lot

    Advice to Management

    Salary adjustment according to impact that each individual has in a project


  7. Helpful (6)

    A help-desk, not a professional services consulting firm (but that's okay).

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Informatics Consultant
    Current Employee - Senior Informatics Consultant

    I have been working at LabAnswer full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pretty cool group of workers who are a great time. If placed on the right project you can learn a lot.

    Cons

    This company is going through a transformation. That isn't a bad thing in itself, there is just a cognitive dissonance when it comes to management understanding the company. The LabAnswer of old sought to be subject matter experts in their field, this served them well for a while but they don't seem to want to pay for the elite in the field. Now they prefer to grab discount bulk work rather than high quality less busy work. The new direction of the company is more along the lines of a help desk. There is a massive push to move towards EAS (enterprise application support). This can be great as it supplies some rare skills at a very low cost to customers, but this isn't a great place to get stuck in. This field of work can be kept for years doing the same thing over and over, this is good for the company as it secures long term profits, but it dilutes the brand of the company. It prevents employees from being on the cutting edge of technology and industries in general. Be fully aware, most people are not consultants. There is a difference between a consultant and a support desk or a contractor.

    Advice to Management

    Be honest about the direction of the company. Pay to secure quality people and leaders.


  8. Helpful (4)

    Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Informatics Consultant
    Current Employee - Informatics Consultant

    I have been working at LabAnswer full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Cool field, nice coworkers. It's pretty reliable work in a growing field. Lots of things you can learn while being here.

    Cons

    Expectation of giving up your personal life completely to grow. You can easily stay where you are but expect 50+ hours a week to even have a chance at crawling up rhe ladder.

    Advice to Management

    Chill out


  9. Helpful (7)

    Hyper focus on profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Informatics Consultant
    Current Employee - Informatics Consultant

    I have been working at LabAnswer

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great experience, great colleagues, engaged management.

    Cons

    Management makes a lot of empty promises, compensation dramatically lacks behind competitors, focus on profits over people.

    Advice to Management

    Focus on organic growth rather than forced. Don't play games with quality people.


  10. Helpful (1)

    excellent culture and management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Lincoln, NE
    Current Employee - Sales Executive in Lincoln, NE

    I have been working at LabAnswer full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent management, great culture, customer focused, long term focused, good benefits, good pay, excellent career opportunities, growing, good people.

    Cons

    tough market, small company, high turnover of consultants, benefits OK, 401K vesting schedule is slow, no global presence, no offices in US

    Advice to Management

    keep growing


  11. Helpful (6)

    Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LabAnswer full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people, good area. You learn a few things.

    Cons

    Terrible turnover rate, pay, work-life balance. If you fall victim and work there, leave after a year. Your pay, benefits, and job will be much better after getting your foot into the industry. Management is dishonest about career path, pay, and the work you will be doing. They promise that you will work from home when you are a consultant but they never follow through, and they never want you to leave the central office. Lies, lies, and more lies.

    Advice to Management

    Resign



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