Lacoste Reviews

Updated February 27, 2015
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2.9
118 Reviews
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Recommend to a friend
Approve of CEO
Lacoste Directeur Général José-Luis Durán
José-Luis Durán
34 Ratings

Pros
  • Employees get free clothing allowance twice per years (in 14 reviews)

  • Lacoste has a great discount and takes care of their employees (in 13 reviews)

Cons
  • Upper management right now is very unsteady with lots of change over (in 15 reviews)

  • Prior to that, there was no room for career growth, and raises were 3% or under (if you're lucky) (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bloomington, MN
    Former Employee - Sales Associate in Bloomington, MN

    I worked at Lacoste

    Pros

    Liked all coworkers
    Nice work environment

    Cons

    Boring at times
    Small store so not many customers

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  2. 4 people found this helpful

    Typical Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in South Florida, FL
    Current Employee - Sales Associate in South Florida, FL

    I have been working at Lacoste part-time (more than a year)

    Pros

    Used to be the employee discount. Now they lowered it from 70% off to 50% off which is what customers get twice a year during sale. And to be honest %50 off is not worth It when the starting price is so high on something that's so simple and made of cheap cotton in Peru/El Salvador.

    Cons

    Underpaid, overworked. Sales associates are underpaid hourly and only receive 1% commission.

    Advice to ManagementAdvice

    Constantly sending in merchandise to these tiny boutiques is keeping everyone way too busy. We can't be expected to be selling when there are way too many tasks at hand. Either hire more support or demand less from the stores and let them sell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Would not recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Supervisor in Bloomington, MN
    Former Employee - Sales Floor Supervisor in Bloomington, MN

    I worked at Lacoste full-time (less than a year)

    Pros

    Nice discount

    Well-made product

    Amazing store design

    Inter-store comraderie and support

    Cons

    understaffed on purpose: managers were often alone in the store for anywhere from 3-6 hours daily (usually without break) because the store was allowed so few hours per week

    Dirty/disorganized back room

    Little to no training

    Previous open door policy with upper management closed

    Rampant shoplifting (which the staff was unable to control due to lack of security and poor coverage)

    Heavy shipment without adequate staff to process and organize, caused daily tasks (mostly cleaning) to be sacrificed.

    Heavy turnover in all staff

    Had three store managers in a year

    Fraudulent returns happened often, return policy not enforced

    Enforcing return policy resulted in disciplinary action for some staff.

    Advice to ManagementAdvice

    Give your stores more hours-not only will it improve customer service and satisfaction, but it will help with loss prevention and stopping shoplifters.

    This will have the added benefit of allowing staff to catch up on tasking and focus more on the customer exspirience. Also taking pressure and high task burdens off the staff will lower staff turnover.

    Almost every con could be fixed by increasing day-to-day coverage on the floor.

    Put sensors on clothing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Fairly simple work with decent retail benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate in Wrentham, MA
    Former Employee - Sales Associate in Wrentham, MA

    I worked at Lacoste part-time (more than a year)

    Pros

    Stores tend to be small boutiques with less traffic in comparison to other retail stores. This allows a more personal approach towards customers; allows you to actually build sales experience and cater to customers. Due to small size of the stores, employees are trained better and expected to understand the products of the store fairly well.

    Cons

    Less staff working on a daily basis. This means that each employee holds a greater burden of the work that needs to be done. Can be very exhausting for an employee if there is unexpected high traffic on a typically slower day.

    Advice to ManagementAdvice

    Listen to the needs of you employees better and cater to them. Approach customers more often as opposed to remaining only concerned with managerial duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. A great time working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lacoste part-time (less than a year)

    Pros

    Everyone was pleasant to work with.There was a mutual respect.The hours and schedules seemed fair.

    Cons

    Very tourist oriented location so treatment to staff wasn't always nice.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    Long hours with little reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Lacoste (more than a year)

    Pros

    Fantastic discount on lacoste clothing and accessories. You will become very close with your coworkers. They were the only reason I stuck around as long as I did.

    Cons

    Unreliable hours, low pay, no incentives, more work then is possible to complete given the lack manpower and the amount of time desired by management.

    Advice to ManagementAdvice

    The turnover is insane because you do not value employees and you don't give any incentive to stay. That is a serious problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX

    I worked at Lacoste full-time (more than 3 years)

    Pros

    Discount, benefits, clothing allowance

    Cons

    Change in upper management,small growth opportunity

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lacoste

    Pros

    small store, small staff, great discount

    Cons

    promoting from within only happens in the corporate or high management team

    Advice to ManagementAdvice

    Value the workers and their dedication.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Sales Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lacoste

    Pros

    Great people, very fun atmosphere

    Cons

    little to no organization, little communication

    Advice to ManagementAdvice

    Listen to your field

  11. 5 people found this helpful

    Don't believe the hype! Quickly taking a nose dive, Ouch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in New York, NY
    Current Employee - Retail Manager in New York, NY

    I have been working at Lacoste full-time (more than 8 years)

    Pros

    Discounts, experience, and name recognition. You will get micro managed by some supervisor(s) that act very child like. So if you like feeling like you have a babysitter then this place is for you. If you enjoy working like a mule for low income, this is the place for you.

    Cons

    No more wardrobe, if so maybe a black polo for sales people who sell all goods. While corp. Pull anything they want every few months. Makes no sense since they sit at a desk, while the sales people are literally working to pay their salary and get nothing or little to nothing for the year. Lacoste used to give generous clothing allowances, used to be a great add on to selling a sales position. No work life balance!

    Advice to ManagementAdvice

    Too many hands turning the wheel! Think if you had to run the store and had to do everything each department sets for them. A few visual moves with 24 hour notice for completion, unreasonable work demands, no support. If you ask for help it's just used against you in your annual review and one looks unfit to climb the ladder unless your part of the clique. Changing districts, areas, every few months. No normalcy, poor communication, they want to build on exterior connections to build the brand, but there doing a disservice by over working and mistreating their employees. Unless your someone's mole, a yes person, then there is no future. Your reminded that you are replaceable and they will replace you immediately. 1/2 hr. breaks, and they try to sell you a position with no dollar increase, by stating you are now getting benefits. Don't drink the Jesus juice!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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