Lacoste

www.lacoste.com

Lacoste Reviews

Updated January 4, 2015
Updated January 4, 2015
116 Reviews
2.9
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lacoste Directeur Général José-Luis Durán
José-Luis Durán
34 Ratings

Review Highlights

Pros
  • Employees get free clothing allowance twice per years (in 14 reviews)

  • Lacoste has a great discount and takes care of their employees (in 13 reviews)


Cons
  • Upper management right now is very unsteady with lots of change over (in 15 reviews)

  • Prior to that, there was no room for career growth, and raises were 3% or under (if you're lucky) (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fairly simple work with decent retail benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate in Wrentham, MA
    Former Employee - Sales Associate in Wrentham, MA

    I worked at Lacoste part-time (more than an year)

    Pros

    Stores tend to be small boutiques with less traffic in comparison to other retail stores. This allows a more personal approach towards customers; allows you to actually build sales experience and cater to customers. Due to small size of the stores, employees are trained better and expected to understand the products of the store fairly well.

    Cons

    Less staff working on a daily basis. This means that each employee holds a greater burden of the work that needs to be done. Can be very exhausting for an employee if there is unexpected high traffic on a typically slower day.

    Advice to ManagementAdvice

    Listen to the needs of you employees better and cater to them. Approach customers more often as opposed to remaining only concerned with managerial duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A great time working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lacoste part-time (less than an year)

    Pros

    Everyone was pleasant to work with.There was a mutual respect.The hours and schedules seemed fair.

    Cons

    Very tourist oriented location so treatment to staff wasn't always nice.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Long hours with little reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Lacoste (more than an year)

    Pros

    Fantastic discount on lacoste clothing and accessories. You will become very close with your coworkers. They were the only reason I stuck around as long as I did.

    Cons

    Unreliable hours, low pay, no incentives, more work then is possible to complete given the lack manpower and the amount of time desired by management.

    Advice to ManagementAdvice

    The turnover is insane because you do not value employees and you don't give any incentive to stay. That is a serious problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX

    I worked at Lacoste full-time (more than 3 years)

    Pros

    Discount, benefits, clothing allowance

    Cons

    Change in upper management,small growth opportunity

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lacoste

    Pros

    small store, small staff, great discount

    Cons

    promoting from within only happens in the corporate or high management team

    Advice to ManagementAdvice

    Value the workers and their dedication.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sales Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lacoste

    Pros

    Great people, very fun atmosphere

    Cons

    little to no organization, little communication

    Advice to ManagementAdvice

    Listen to your field

  8. 4 people found this helpful  

    Don't believe the hype! Quickly taking a nose dive, Ouch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in New York, NY
    Current Employee - Retail Manager in New York, NY

    I have been working at Lacoste full-time (more than 8 years)

    Pros

    Discounts, experience, and name recognition. You will get micro managed by some supervisor(s) that act very child like. So if you like feeling like you have a babysitter then this place is for you. If you enjoy working like a mule for low income, this is the place for you.

    Cons

    No more wardrobe, if so maybe a black polo for sales people who sell all goods. While corp. Pull anything they want every few months. Makes no sense since they sit at a desk, while the sales people are literally working to pay their salary and get nothing or little to nothing for the year. Lacoste used to give generous clothing allowances, used to be a great add on to selling a sales position. No work life balance!

    Advice to ManagementAdvice

    Too many hands turning the wheel! Think if you had to run the store and had to do everything each department sets for them. A few visual moves with 24 hour notice for completion, unreasonable work demands, no support. If you ask for help it's just used against you in your annual review and one looks unfit to climb the ladder unless your part of the clique. Changing districts, areas, every few months. No normalcy, poor communication, they want to build on exterior connections to build the brand, but there doing a disservice by over working and mistreating their employees. Unless your someone's mole, a yes person, then there is no future. Your reminded that you are replaceable and they will replace you immediately. 1/2 hr. breaks, and they try to sell you a position with no dollar increase, by stating you are now getting benefits. Don't drink the Jesus juice!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Poor experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Lacoste full-time (more than an year)

    Pros

    Great men's product line. The women's line leaves little to be desired!

    Cons

    Little to no training and development. No career advancement potential. Poor work/life balance.

    Advice to ManagementAdvice

    Consider practicing what you preach!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Lacoste full-time (more than 3 years)

    Pros

    Discount was 70% off retail price
    Clothing allowance

    Cons

    Blackout periods the entire year
    Lack of communication,locations close and you hear it from angry customers because they visited the store and it is now gone
    Un realistic goals, loss of brand integrity

    Advice to ManagementAdvice

    Listen to your store teams

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great people, awesome work environment.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lacoste

    Pros

    The people who choose to work here are appreciated for their individuality. Great style, and relatable managers. A youthful style attracts ambitious and determined people who appreciate a retail environment.

    Cons

    Retail hours are always long, short breaks, and depending on the location, certain personality types make for a stressful transaction experience.

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