Lacoste Reviews

Updated May 25, 2015
127 reviews filtered by
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2.9
127 Reviews
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Thierry Guibert
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Pros
  • Employees get free clothing allowance twice per years (in 14 reviews)

  • Lacoste has a great discount and takes care of their employees (in 13 reviews)

Cons
  • Upper management right now is very unsteady with lots of change over (in 15 reviews)

  • Prior to that, there was no room for career growth, and raises were 3% or under (if you're lucky) (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. great work place

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lacoste

    Pros

    friendly enviorment to work in.

    Cons

    not enough hours offered per week.

  2. sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL

    I worked at Lacoste part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lacoste is simply a great environment to work in with tons of different ethnics interested in the brand

    Cons

    The only downside at Lacoste was the amount of work available during the slow season

  3. Sales Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Atlanta, GA
    Former Employee - Sales Supervisor in Atlanta, GA

    I worked at Lacoste part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The discount is amazing and you can float between locations.

    Cons

    The upper management was no stabl, and the core values of the company are not reflected in employee treatmen, No opportunity to grow, and there was never a balance between work and life outside of work because you were always working and barely able to take time off.

    Advice to Management

    Listen to your associates and find better resolution options

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great potential, but f

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lacoste

    Pros

    Great relationships cultivated. Able to be very hands on in hiring for your stores.

    Cons

    Mixed messages and no real direction. Product took a nose dive with new designer.

    Advice to Management

    Go back to what the company is know for- preppy and classic. Have a clear product message and the rest will follow.

  6. Great discount, no balances

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor
    Former Employee - Sales Supervisor

    I worked at Lacoste full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome discount, even though it's off original price. Great product, great quality!!

    Cons

    Work load can be a bit too much, but it is retail. Pay scale needs to be re vamped. "Luxury Brand" but doesn't pay like one.

    Advice to Management

    Stop hiring general managers they're nothing but a waste of payroll, keep it simple with a SM and ASM's.

  7. A dread...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Lacoste part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    My coworkers were awesome and so are the discount.

    Cons

    The management team is garbage and unorganized. They're very childish and closed minded.

    Advice to Management

    Be open minded and stop labeling workers. It's about individuality.

  8. Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in New York, NY
    Former Employee - Coordinator in New York, NY

    I worked at Lacoste

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits
    Clothing allowance
    Reasonable hrs

    Cons

    Lack of advancement opportunity shady hr

    Advice to Management

    Be more transparent with the staff

  9. Helpful (1)

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bloomington, MN
    Former Employee - Sales Associate in Bloomington, MN

    I worked at Lacoste

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Liked all coworkers
    Nice work environment

    Cons

    Boring at times
    Small store so not many customers

    Advice to Management

    None

  10. Helpful (4)

    Typical Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in South Florida, FL
    Current Employee - Sales Associate in South Florida, FL

    I have been working at Lacoste part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Used to be the employee discount. Now they lowered it from 70% off to 50% off which is what customers get twice a year during sale. And to be honest %50 off is not worth It when the starting price is so high on something that's so simple and made of cheap cotton in Peru/El Salvador.

    Cons

    Underpaid, overworked. Sales associates are underpaid hourly and only receive 1% commission.

    Advice to Management

    Constantly sending in merchandise to these tiny boutiques is keeping everyone way too busy. We can't be expected to be selling when there are way too many tasks at hand. Either hire more support or demand less from the stores and let them sell.

  11. Would not recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Supervisor in Bloomington, MN
    Former Employee - Sales Floor Supervisor in Bloomington, MN

    I worked at Lacoste full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice discount

    Well-made product

    Amazing store design

    Inter-store comraderie and support

    Cons

    understaffed on purpose: managers were often alone in the store for anywhere from 3-6 hours daily (usually without break) because the store was allowed so few hours per week

    Dirty/disorganized back room

    Little to no training

    Previous open door policy with upper management closed

    Rampant shoplifting (which the staff was unable to control due to lack of security and poor coverage)

    Heavy shipment without adequate staff to process and organize, caused daily tasks (mostly cleaning) to be sacrificed.

    Heavy turnover in all staff

    Had three store managers in a year

    Fraudulent returns happened often, return policy not enforced

    Enforcing return policy resulted in disciplinary action for some staff.

    Advice to Management

    Give your stores more hours-not only will it improve customer service and satisfaction, but it will help with loss prevention and stopping shoplifters.

    This will have the added benefit of allowing staff to catch up on tasking and focus more on the customer exspirience. Also taking pressure and high task burdens off the staff will lower staff turnover.

    Almost every con could be fixed by increasing day-to-day coverage on the floor.

    Put sensors on clothing.


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