Lagoon

www.lagoonpark.com
Profile Unclaimed

Lagoon Reviews

Updated December 31, 2014
Updated December 31, 2014
15 Reviews
2.9
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    The biggest and most successful place I ran for 1 year deal and we grossed $9 million.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Essington, PA
    Former Employee - General Manager in Essington, PA

    I worked at Lagoon full-time (more than a year)

    Pros

    I am looking to be part of any restaurant because I miss the passion I have for the business and I have the energy to work 60 to 80 hours a week to reach my goals.

    Cons

    Working at the Lagoon was such a full time project I actually lived in one of the hotel rooms 6 days a week while my family was in Maryland.

    Advice to ManagementAdvice

    The bigger the place the more people you need to look busy and you have to upscale your public relations and be very aggressive in getting people to come to your place

  2.  

    Landscaping tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Landscaping Tech in Farmington, UT
    Former Employee - Landscaping Tech in Farmington, UT

    I worked at Lagoon part-time (less than a year)

    Pros

    It was nice to be outside working with plants and watching the rides. That's about it. Good starter job I guess.

    Cons

    Horrible management, the owner isn't nice, sometimes you get barely any hours, they think getting in free to the park makes up for them actually paying you well. Not a good job or summer job from my experience but I stuck it out.

    Advice to ManagementAdvice

    You own lagoon......get over yourself.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Long repetitious work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rides Management Employee in Farmington, UT
    Former Employee - Rides Management Employee in Farmington, UT

    I worked at Lagoon full-time (more than a year)

    Pros

    Fun environment
    Work with kids
    Made friends

    Cons

    Extremely long hours
    Low pay
    Very small management for large workforce

    Advice to ManagementAdvice

    Make sure there are enough (caring) Supervisors, Coordinators, Asst. Managers, and Managers to keep the workforce happy. Too often would I see employees being mistreated simply because they hadn't been trained properly. Please coach the management staff to encourage a learning environment where people help each other out; not an environment that promotes competition.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    "Well marketed, but highly unethical and illegal in company policies"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rides in Farmington, UT
    Former Employee - Rides in Farmington, UT

    I worked at Lagoon part-time (more than 5 years)

    Pros

    -the atmosphere can be highly fun and unique
    -you will undoubtedly find friends as long as you are willing to find friends
    -easy perks such as free entry and great discount passes, as well as a relatively decent end-of-season bonus
    -personally had lots of opportunity for advancement and access to knowledge of resume-building skills
    -an actual chance to embrace diversity! Such diverse employees, including people from abroad.
    -lower advancement is super easy to get, so long as you work efficiently and with a smile.
    -small scholarship opportunities

    Cons

    -company cuts corners most prominently in health codes and employer laws.
    -I was forced to operate rides with bare hands in vomit, as well as drink from an employee's mug to verify alcoholic content in the mug.
    -company does not provide benefits, overtime or holiday pay, or flexibility of hours.
    -Though employers can easily and within-the-law justify terminations are not due to discrimination, there is a lot of "in-between-the-lines" firings that read very clearly otherwise. I even had to terminate people that upper management didn't like for reasons they skewed towards something which was actually within the employee's job title (i.e.: employees "yelled" at guests to not jump the fence into the enclosure of the ride while the ride was in operation)
    -upper advancement is only due to social politics and not on merit.
    -witnessed harassment reports being shredded and thrown away instead of filed.

    Advice to ManagementAdvice

    -Stop doing illegal things! Pay attention to laws instead of cutting corners
    -Pay attention to true merit of your supervisors and less time on the people you can easily talk to.
    -Do not fire your LGBT employees!
    -The CEO (Dave Freed) needs to listen more to younger employees who may be voicing extremely legitimate (and legal) concerns.

    Doesn't Recommend
    Negative Outlook
  6.  

    Campground Attendent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campground Attendant in Farmington, UT
    Former Employee - Campground Attendant in Farmington, UT

    I worked at Lagoon part-time (more than a year)

    Pros

    Good management, easy job, need good customer service skills

    Cons

    No real opportunity for advancement unless you stay there for a few years. Even then its a small raise.

    Recommends
    Neutral Outlook
  7. 3 people found this helpful  

    Maintenance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Manager in Farmington, UT
    Current Employee - Maintenance Manager in Farmington, UT

    I have been working at Lagoon full-time (more than 8 years)

    Pros

    A lot of great people to work with. A lot of variety in what you work on and interesting projects. Good profit sharing benefit.

    Cons

    Even though the owner is there and always watching you with hundreds of cameras, he is completely out of touch with his employees and feels most of them are expendable. Wages are far below average. Hours are often long and there is no time and a half for overtime.

    Advice to ManagementAdvice

    Get in touch with your employees, very few are are happy to be there.

    Neutral Outlook
    Disapproves of CEO
  8.  

    Fun at times, but not fun most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions
    Former Employee - Admissions

    I worked at Lagoon (more than a year)

    Pros

    Get in for free, discounts for family, good hours.

    Cons

    Some of the guests are very rude, got sent home early a lot, high prices on food even for employees.

    Doesn't Recommend
    Positive Outlook
  9. 2 people found this helpful  

    Good place for part time students looking for a first job, not so good for the career minded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Farmington, UT
    Current Employee - Management in Farmington, UT

    I have been working at Lagoon full-time (more than 10 years)

    Pros

    Flexible work schedule, good people to work with, broad areas of experience because of the nature of the business.

    Cons

    Lagoon used to be a wonderful place to work that valued it's employees and provided incentives and perks to do a good job. Now it seems the company president lays awake nights thinking of ways to demoralize Lagoon's employees. Lagoon is managed not by strong leadership but by security cameras which are everywhere, even in some offices. It's an oppressive, demoralizing environment.

    Advice to ManagementAdvice

    Go back to the days when employees were valued. Allow those doing the jobs to have input on how to make them better. Lead through trust, not fear.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Lagoon job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End/Ticketing
    Current Employee - Front End/Ticketing

    I have been working at Lagoon part-time (more than 5 years)

    Pros

    Great place to start out

    Cons

    Not always appreciated, no raises except when you turn a specific age

    Recommends
  11.  

    Interview for Ride Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ride Operator in Farmington, UT
    Former Employee - Ride Operator in Farmington, UT

    I worked at Lagoon full-time (less than a year)

    Pros

    Employees get free admission into the park, and a limited number of discount passes every month. I liked operating the rides, and I became friends with some of my coworkers.

    Cons

    You'll have to work long hours standing up outside. It's often very hot, and at the end of the season it may get cold enough to snow. You can't wear a jacket or hat unless it's lagoon merchandise, and you must buy it yourself. The fences around the rides become very hot in the sun, so it's not a good idea to lean against them or touch them with your bare skin. The worst part of the job is trying to help dissatisfied guests. Park guests are often very rude when confronted about following the rules, and they're likely to vent their frustration about pricing or predetermined safety requirements onto you as an employee, whether you have control over those things or not.

    Advice to ManagementAdvice

    Scheduling could be improved. I heard many stories of coworkers being called in their approved days off, and management refusing to acknowledge the error.

    Recommends
    Neutral Outlook

Work at Lagoon? Share Your Experiences

Lagoon

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.