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I have been working at Lakewood Fordland full-time (More than a year)RecommendsPositive OutlookRecommendsPositive Outlook
Involved upper and middle management. Lakewood Fordland is a growing organization paced well ahead of the competition. Very fast paced for a 50 year old store. Good career opportunity for folks looking to stick with a store rather than jumping from store to store.
To be successful sales people need to be very accountable and followup. The traffic is consistant but folks travel from around the country to stop in and followup and organization is the only way to stay on top of the opportunities. This is not a wait for another up store. Appointments are critical.
Advice to Management
Be critical of missed opportunities and manage the folllow up processes with the sales personnel. Train, Train amd train some more.
I worked at Lakewood FordlandDoesn't RecommendDoesn't Recommend
If you have little education, experience in the workplace & a poor work ethic, you are likely to not be denied work if you need it.
If you have a high tolerance for criminal behavior and the criminally incompetent, then you might survive at Fordland.
Management works every angle to line their own pockets with little regard to running a successful business, being fair/equitable employers or providing good customer service.
The business model is apparently scorched earth, taking as much as possible from customers and employees up front without trying to create any dealership loyalty. The hierarchy of authority is chaos and there is little communication or accountability. Ownership seems willfully blind to the departmental mismanagement across the board.
Although the business only recently moved into brand new facilities at a prime location, Lakewood Fordland is destined to fail through complete negligence.
Racism, sexism & politically charged attacks and discrimination are institutional. They are perpetrated and tolerated by all levels of management.
Recommended only for short timers with minimal experience and financial need.
Advice to Management
Respect generates loyalty.
Professionalism should be paramount.
Building and maintaining employee moral will only help your business. Misery is not conducive to productivity.
Rather than cutting the hours of those who actually work, you might turn your attention to those in authority and how much they take home in relation to what their actual, legal pay is.
I have been working at Lakewood FordlandDoesn't RecommendDoesn't Recommend
The only reason to work for fordland as a sales consultant is that if you have no sale experience and are looking for some, they will hire anyone. Get in, get some experience and GET OUT.
As a sales consultant: They have a new recruitment strategy of using TK Worldwide to do a big group hiring of new sales staff every few months, promising them $100k potential, which is a complete lie. They will hire people with no car sales experience on purpose. This way they don't know anything. They will train them to meat and greet, demo the customers, then bring them inside and turn them over to managers so that they can do their dirty work. The pack is high so the grosses will be low and then management will most likely take half of your commission. They will use up these new sales people, suck them dry and leave them to starve. Your first month guaranteed salary will probably be the highest check you will receive. After that most give up and quit. Then they repeat the hiring cycle.
Other Lakewood Fordland perks include: Non-stop verbal abuse from management. Communication is very poor and inconsistent. Managers are very unprofessional and will openly make racist jokes at the sales tower. Lots of family working there, nepotism is prevalent. Don't expect to be feed any deals. All hot leads are spoon feed to the managers sons. No work-life balance. The expected hours worked a long, 55+ a week. You will have no life outside of work, when you are off, you're to tired to do anything.
Advice to Management