Lan Airlines Reviews

Updated March 2, 2015
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3.6
23 Reviews
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Lan Airlines CEO Enrique Cueto Plaza
Enrique Cueto Plaza
14 Ratings

Employee Reviews

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  1. Lan Internship Miami

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Miami, FL
    Current Intern - Intern in Miami, FL

    I have been working at Lan Airlines as an intern

    Pros

    Great place to work, and very qualified persons. You can get free flights, that is nice

    Cons

    A little stressful, you need to work some weekends.

  2. Passenger Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lan Airlines part-time (more than 8 years)

    Pros

    A lot of overtime,

    Cons

    not opportunity to growth, the leads, supervisors and management create this atmosphere of terror in the environment where people is scare of saying anything because if you say something they will be bad at you. They ask for too much but the salary is not good.

    Advice to ManagementAdvice

    This is for management at JFK Airport :Change, be a normal person who values people for who they are, do not get mad at people who make mistakes at work, if you are going to give an opportunity to someone be a real person and professional.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. Ok but stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Miami, FL
    Current Employee - Customer Service in Miami, FL

    I have been working at Lan Airlines part-time (more than a year)

    Pros

    Good travel benefits, a lot of extra hours

    Cons

    Long hours, poor pay, stressful environment

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Great and fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Assistant in Miami, FL
    Current Employee - Human Resources Assistant in Miami, FL

    I have been working at Lan Airlines part-time (less than a year)

    Pros

    Lots of learning to be done at lan!

    Cons

    Not really any cons I love working there!

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6. It has been a great 7 years experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airline Pilot in Santiago (Chile)
    Current Employee - Airline Pilot in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than 5 years)

    Pros

    Leader Airline in South America, with very high standards and professional Team.
    People is friendly and kind. You can always reach your Supervisor and have a word with them.
    Good benefits and salary. Roster for long haul is very good, for short haul is like everywhere else.

    Cons

    Growth is limited by Chile's location and population.
    Lack of clear information about career progression and company.
    No real long term plans, many times seems to be a reactive company.
    Every department work independently regardless of the consequences that could have on a different department.

    Advice to ManagementAdvice

    Transparency on internal communications.
    Coordinate actions between different departments.

    Recommends
    Negative Outlook
  7. Fun and meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Management Analyst in Santiago (Chile)
    Former Employee - Revenue Management Analyst in Santiago (Chile)

    I worked at Lan Airlines full-time (more than a year)

    Pros

    great place to work. good location, market salary and really good oportunnities to grow inside of the company. great benefits.

    Cons

    With the Merge with TAM it had lost a little bit of stability. Sometimes you might have a manager that is not very experienced.

    Recommends
    Neutral Outlook
  8. Good benefits, lots of burocracy, slow actions due to the size, good oportunities if you like to show yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lan Airlines full-time (more than 3 years)

    Pros

    ariline tickets, good compensation package, a lot of smart people work in here, lunch ffor all employees and transportation provided for those who work near the airport

    Cons

    lots of burocracy, slow changes in the corporate areas, you need to sell yourself a lot in order to get noticed, the anual evaluations are subjective and sometimes the annual goals change in the middle of the period.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Big Company, bureaucratic and disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Santiago (Chile)
    Current Employee - Analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than a year)

    Pros

    Flight discounts, change of role in 1,5 years

    Cons

    Flight discount are very difficult to use because depends on spaces available. Few flights have spaces available. Must be in airport for several days before you can get on a plane.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. Good benefits but not good value of good employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planning and Control Analyst in Santiago (Chile)
    Current Employee - Planning and Control Analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than a year)

    Pros

    Very cheap tickets to travle, young culture, good senior management

    Cons

    Not so good salaries, they try to compensate with the cheap tickets.
    Lots of social and politicals to grow.
    Bad work/life balance insome areas

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. Good experience, salaries somewhat low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than a year)

    Pros

    The benefits of cheap air tickets; big multinational company; challenging environment; company with very promising future if Sr. MGMT is able to handle a difficult business

    Cons

    Should review the compensation policy; work-life balance could be better; merit increases should be better applied and must be aligned with a better talent retention policy

    Advice to ManagementAdvice

    Hope you review the way you retain the talent that might help the company accomplish its long-term objectives

    Recommends
    Neutral Outlook
    Approves of CEO

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