Lan Airlines

  www.lan.com
  www.lan.com

Lan Airlines Reviews

Updated December 7, 2014
Updated December 7, 2014
20 Reviews
3.6
20 Reviews
Rating Trends

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Approve of CEO
Lan Airlines CEO Enrique Cueto Plaza
Enrique Cueto Plaza
13 Ratings

Employee Reviews

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  1.  

    Lan Internship Miami

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Miami, FL
    Current Employee - Intern in Miami, FL

    I have been working at Lan Airlines as an intern

    Pros

    Great place to work, and very qualified persons. You can get free flights, that is nice

    Cons

    A little stressful, you need to work some weekends.

  2.  

    Passenger Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lan Airlines part-time (more than 8 years)

    Pros

    A lot of overtime,

    Cons

    not opportunity to growth, the leads, supervisors and management create this atmosphere of terror in the environment where people is scare of saying anything because if you say something they will be bad at you. They ask for too much but the salary is not good.

    Advice to ManagementAdvice

    This is for management at JFK Airport :Change, be a normal person who values people for who they are, do not get mad at people who make mistakes at work, if you are going to give an opportunity to someone be a real person and professional.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Ok but stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Miami, FL
    Current Employee - Customer Service in Miami, FL

    I have been working at Lan Airlines part-time (more than an year)

    Pros

    Good travel benefits, a lot of extra hours

    Cons

    Long hours, poor pay, stressful environment

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great and fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Assistant in Miami, FL
    Current Employee - Human Resources Assistant in Miami, FL

    I have been working at Lan Airlines part-time (less than an year)

    Pros

    Lots of learning to be done at lan!

    Cons

    Not really any cons I love working there!

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Big Company, bureaucratic and disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Santiago (Chile)
    Current Employee - Analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than an year)

    Pros

    Flight discounts, change of role in 1,5 years

    Cons

    Flight discount are very difficult to use because depends on spaces available. Few flights have spaces available. Must be in airport for several days before you can get on a plane.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good benefits but not good value of good employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planning and Control Analyst in Santiago (Chile)
    Current Employee - Planning and Control Analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than an year)

    Pros

    Very cheap tickets to travle, young culture, good senior management

    Cons

    Not so good salaries, they try to compensate with the cheap tickets.
    Lots of social and politicals to grow.
    Bad work/life balance insome areas

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good experience, salaries somewhat low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than an year)

    Pros

    The benefits of cheap air tickets; big multinational company; challenging environment; company with very promising future if Sr. MGMT is able to handle a difficult business

    Cons

    Should review the compensation policy; work-life balance could be better; merit increases should be better applied and must be aligned with a better talent retention policy

    Advice to ManagementAdvice

    Hope you review the way you retain the talent that might help the company accomplish its long-term objectives

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santiago (Chile)
    Current Employee - Anonymous Employee in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than 3 years)

    Pros

    You dont take work to home. Discounts on airline tickets for employees and family and hotels, as well as discounts on other businesses.

    Cons

    Working every holiday and weekends.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    International unit analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - commercial projects analyst in Santiago (Chile)
    Current Employee - commercial projects analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (more than an year)

    Pros

    Very young coworkers, nice people from all around latin america. A lot of contacting internal and external stakeholders.

    Cons

    Too high workload. No time for yourself after work. Not a fixed time to leave the office so most people stays late.

    Advice to ManagementAdvice

    Fire the ones dont add value to the company. Please minimize burocracy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    The most advanced airline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pricing and Revenue Management Analyst in Santiago (Chile)
    Former Employee - Senior Pricing and Revenue Management Analyst in Santiago (Chile)

    I worked at Lan Airlines full-time (more than an year)

    Pros

    Company is growing very fast. They are very efficient. Leadership is great (mostly ex-McKinsey and alike). There is an amazing environment of camaraderie.

    Cons

    They do not fire people that they should have done so. Many people can grow and stay in the company just by tenure. Salaries are not that great and many people for better financial opportunities.

    Advice to ManagementAdvice

    Be mindful with the cultural challenges of the merge with TAM. Pay more attention to retention -increase salaries and be more flexible with compensation-

    Recommends
    Positive Outlook
    Approves of CEO

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