Lan Airlines Reviews

Updated April 2, 2015
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3.6
24 Reviews
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Lan Airlines CEO Enrique Cueto Plaza
Enrique Cueto Plaza
15 Ratings

Employee Reviews

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  1. The most advanced airline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pricing and Revenue Management Analyst in Santiago (Chile)
    Former Employee - Senior Pricing and Revenue Management Analyst in Santiago (Chile)

    I worked at Lan Airlines full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is growing very fast. They are very efficient. Leadership is great (mostly ex-McKinsey and alike). There is an amazing environment of camaraderie.

    Cons

    They do not fire people that they should have done so. Many people can grow and stay in the company just by tenure. Salaries are not that great and many people for better financial opportunities.

    Advice to Management

    Be mindful with the cultural challenges of the merge with TAM. Pay more attention to retention -increase salaries and be more flexible with compensation-

  2. Account Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lan Airlines

    Pros

    Great Environment, great perks, a lovely place to work

    Cons

    All growth is at headquarter, Chile or Miami.

  3. Great and fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Assistant in Miami, FL
    Current Employee - Human Resources Assistant in Miami, FL

    I have been working at Lan Airlines part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of learning to be done at lan!

    Cons

    Not really any cons I love working there!

    Advice to Management

    Keep up the great work!

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  5. great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lan Airlines full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fast moving industry, LAN is growing at an amazing pace, good oportunities

    Cons

    huge company, highly competitive enviroment

  6. Great job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Lima, Lima Region (Peru)
    Current Employee - Marketing Specialist in Lima, Lima Region (Peru)

    I have been working at Lan Airlines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing corporate culture. Friendly co-workers all around the company. It is important to notice that for a few years now, LAN has been trying to elevate its performance and deliver a world-class service. They've been very focus on ground and inflight operations so hopefully we will see them in the top10 airlines in the world very soon.

    Cons

    A lot of customers have very strong opinions about LAN. Sometimes to is hard to contain such angry and disruptive customers. It is understandable, but it can go wrong really fast. It is very difficult to make them understand that sometimes problemas (delayed, cancelations) happen not because of the airline, but external factors (weather, airports restrictions, etc).

    Advice to Management

    It is important to manage confidential information as good as possible. A lot of times you can hear about job promotions or salary raises without an official statement from the Human Resources department.

  7. It has been a great 7 years experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airline Pilot in Santiago (Chile)
    Current Employee - Airline Pilot in Santiago (Chile)

    I have been working at Lan Airlines full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Leader Airline in South America, with very high standards and professional Team.
    People is friendly and kind. You can always reach your Supervisor and have a word with them.
    Good benefits and salary. Roster for long haul is very good, for short haul is like everywhere else.

    Cons

    Growth is limited by Chile's location and population.
    Lack of clear information about career progression and company.
    No real long term plans, many times seems to be a reactive company.
    Every department work independently regardless of the consequences that could have on a different department.

    Advice to Management

    Transparency on internal communications.
    Coordinate actions between different departments.

  8. Fun and meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Management Analyst in Santiago (Chile)
    Former Employee - Revenue Management Analyst in Santiago (Chile)

    I worked at Lan Airlines full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great place to work. good location, market salary and really good oportunnities to grow inside of the company. great benefits.

    Cons

    With the Merge with TAM it had lost a little bit of stability. Sometimes you might have a manager that is not very experienced.

  9. Good benefits, lots of burocracy, slow actions due to the size, good oportunities if you like to show yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lan Airlines full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    ariline tickets, good compensation package, a lot of smart people work in here, lunch ffor all employees and transportation provided for those who work near the airport

    Cons

    lots of burocracy, slow changes in the corporate areas, you need to sell yourself a lot in order to get noticed, the anual evaluations are subjective and sometimes the annual goals change in the middle of the period.

  10. Good benefits but not good value of good employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planning and Control Analyst in Santiago (Chile)
    Current Employee - Planning and Control Analyst in Santiago (Chile)

    I have been working at Lan Airlines full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very cheap tickets to travle, young culture, good senior management

    Cons

    Not so good salaries, they try to compensate with the cheap tickets.
    Lots of social and politicals to grow.
    Bad work/life balance insome areas

  11. Good experience, salaries somewhat low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)
    Current Employee - Human Resources Department Supervisor in Santiago (Chile)

    I have been working at Lan Airlines full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits of cheap air tickets; big multinational company; challenging environment; company with very promising future if Sr. MGMT is able to handle a difficult business

    Cons

    Should review the compensation policy; work-life balance could be better; merit increases should be better applied and must be aligned with a better talent retention policy

    Advice to Management

    Hope you review the way you retain the talent that might help the company accomplish its long-term objectives

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