Lan Airlines Reviews

Updated August 25, 2015
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3.4
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Lan Airlines CEO Enrique Cueto Plaza
Enrique Cueto Plaza
18 Ratings

31 Employee Reviews

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  1. Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Lima, Lima Region (Peru)
    Former Employee - Product Manager in Lima, Lima Region (Peru)
    Recommends
    Positive Outlook

    I worked at Lan Airlines full-time (More than a year)

    Pros

    You're always surrounded by pretty cool people, very efficient and always helpful. The advantages of traveling everywhere in the world by paying a minimum fare are very appealing, especially if you're young with no kids. I absolutely recommend this company.

    Cons

    Probably the lack of transparency in terms of selection processes. Some people are promoted randomly with no explanation whatsoever to the other people that are part of the process.

    Advice to Management

    Try to be as transparent as possible to the people that work in direct contact with the clients. They are the face of the company (cabin crew, airport agents, sales offices), so if they feel respected the company will thrive.


  2. analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Miami, FL
    Current Employee - Analyst in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Lan Airlines full-time (More than 5 years)

    Pros

    amazing health benefits as well as travel deals

    Cons

    poor working environment, not much growth opportunity, and lack of motivation

    Advice to Management

    care more for your coworkers


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good working conditions and benefits

    Cons

    Chileans are to proud of theirselves and they think they are the best of the world


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bogotá, Bogota (Colombia)
    Current Employee - Anonymous Employee in Bogotá, Bogota (Colombia)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    In average has good policies

    Cons

    No many benefits to offer to the employees

    Advice to Management

    Think more in people


  6. Revenue Management is a good area for learning airline business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst Revenue Management in Santiago (Chile)
    Former Employee - Senior Analyst Revenue Management in Santiago (Chile)
    Recommends
    Neutral Outlook

    I worked at Lan Airlines full-time (More than 3 years)

    Pros

    You get to know deeply how the airline business works. It is a good opportunity for learning, improving analytical and decision making skills. I won't say it is easy, for doing an outstanding job you better study at home. I recommend to dedicate extra time studying the first weeks, and as in many places, take advantage of your first months for asking EVERYTHING because then, everything is put in practice and nobody will see you as the new with the card of beginners questions. This is basically because in this role there is a lot of responsibility and you better plant confidence in your colleagues the sooner. It's a challenging area in a young competitive environment.

    Cons

    Even though there are training programs, self studying is required, and if you are new in the airlines business, with more reasons. Revenue management has a lot of theory behind so you may do your own researches. This is not a contra for me at all, but just want to aware. Be pro-active, nobody will come to help unless you ask for help.

    Advice to Management

    Study, dedicate time to learn fast, manage well your time and try to give your best for understanding everything your told.


  7. supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FLORIDA in Miami, FL
    Current Employee - FLORIDA in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    .they are good friends that root each other

    Cons

    They expect you to work Hard and kick butt at your job


  8. Treasury Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Manager in Santiago (Chile)
    Current Employee - Treasury Manager in Santiago (Chile)
    Recommends
    Positive Outlook

    I have been working at Lan Airlines full-time (More than a year)

    Pros

    great company to learn and gain experience as first job

    Cons

    the salary paid is not competitive against the market


  9. Excelent place to learn and travel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Projects in Santiago (Chile)
    Current Employee - Head of Projects in Santiago (Chile)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lan Airlines full-time (More than 3 years)

    Pros

    Working with young professionals, learning from international experienced professionals, great opportunities to travel.

    Cons

    Company is downsizing and in a culture change as it merged with an Brazilian company so grow oppotunities are less than previous years.

    Advice to Management

    Mantain your lean vission of the business and focus on HR


  10. It has been a great 7 years experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in Santiago (Chile)
    Current Employee - Airline Pilot in Santiago (Chile)
    Recommends
    Negative Outlook

    I have been working at Lan Airlines full-time (More than 5 years)

    Pros

    Leader Airline in South America, with very high standards and professional Team. People is friendly and kind. You can always reach your Supervisor and have a word with them. Good benefits and salary. Roster for long haul is very good, for short haul is like everywhere else.

    Cons

    Growth is limited by Chile's location and population. Lack of clear information about career progression and company. No real long term plans, many times seems to be a reactive company. Every department work independently regardless of the consequences that could have on a different department.

    Advice to Management

    Transparency on internal communications. Coordinate actions between different departments.


  11. Fun and meritocracy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Management Analyst in Santiago (Chile)
    Former Employee - Revenue Management Analyst in Santiago (Chile)
    Recommends
    Neutral Outlook

    I worked at Lan Airlines full-time (More than a year)

    Pros

    great place to work. good location, market salary and really good oportunnities to grow inside of the company. great benefits.

    Cons

    With the Merge with TAM it had lost a little bit of stability. Sometimes you might have a manager that is not very experienced.



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