Lancome Reviews

Updated April 9, 2015
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3.6
26 Reviews
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Recommend to a friend
Approve of CEO
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Eric Lauzat
6 Ratings

Employee Reviews

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  1. Great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Cosmetologist
    Current Freelancer - Cosmetologist

    I have been working at Lancome

    Recommends
    Recommends

    Pros

    I love the products! Pays well!

    Cons

    No training, no discount, no commission, no recognition, hours are unpredictable/last minute

    Advice to Management

    Better scheduling and communication

  2. Lancome counter manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lancome Counter Manager in Northbrook, IL
    Current Employee - Lancome Counter Manager in Northbrook, IL

    I have been working at Lancome full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great products, professional staff, easy to work.

    Cons

    Sometimes there is pressure to make goals, however, if you are low on stock it makes it more difficult to achieve the numbers.

    Advice to Management

    Lancome upper management is great. Keep it up.

  3. Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Public Relations in New York, NY
    Former Employee - Public Relations in New York, NY

    I worked at Lancome full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working with the best in the industry who are motivated to target every ethnicity. The believe in professional growth and on the job training.

    Cons

    No cons, seriously! The innovation at Lancome was so rewarding! I was lucky to work with Kerry Diamond, Vanessa Dabich and Kate Babb. Positive women who not only have fun but create change. The best work experience I ever had.

    Advice to Management

    Continue to hire people who think out of the back. It was refreshing to see a diverse company that are open to forward thinkers.

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  5. Beauty advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty in New York, NY
    Former Employee - Beauty in New York, NY

    I worked at Lancome (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growth and gratis is seasonal and great trainings

    Cons

    Overworked during busy seasons and must work hard and be patient to be notice among many cast members

    Advice to Management

    None

  6. Helpful (1)

    Stressful- demanding- very repetitive , had to record in writing every single sale several times in diferent notebooks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor - Lancome in Houston, TX
    Former Employee - Beauty Advisor - Lancome in Houston, TX

    I worked at Lancome full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They give you discounts- give you gratis and the product is good. I still use it.

    Cons

    the management always dissatisfied w results, always wanted higher sales , continuously raising the ceiling for sales results. Definitely hard to please, to say the least !

    Advice to Management

    Macys store # 715
    Fix the counter, it's outdated, very difficult to move around and work efficiently.
    The counter manager was okay , I guess..
    She would never tell you what to do directly, she would use somebody else to let you know. Very old school managerial skills !!

  7. Great training, great products and clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Cunsultant in Memphis, TN
    Former Contractor - Cunsultant in Memphis, TN

    I worked at Lancome as a contractor

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great manage, Account Coordinator.

    Cons

    Didn't care for working for the department store it was located in. Horrible holida hours and new hire mistakes were counted agenst you, clocking in procedures, schedule was computer generated

    Advice to Management

    Be more proative in resolving issues

  8. It was such a great company to work for, it was easy to work for them for 7 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freelance Makeup Artist in Dallas, TX
    Former Employee - Freelance Makeup Artist in Dallas, TX

    I worked at Lancome

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers, enjoyable conditions, excellent products to sell, good compensatoon

    Cons

    Few raises and not enough chance for advancement

    Advice to Management

    Consider the employees who have brought in the highest and most stable sales numbers. They should move up in the company with raises.

  9. I LOVE THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lancome Counter Manager in Atlanta, GA
    Current Employee - Lancome Counter Manager in Atlanta, GA

    I have been working at Lancome

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been with Lancome for a year and a half and have been promoted 3 times! They treat their employees like gold! You get free products all the time. I've worked for many lines but I never want to leave Lancome.

    Cons

    I literally have no complaints.

    Advice to Management

    Keep doing what you are doing because I never want to leave.

  10. Helpful (2)

    Beauty director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome

    Pros

    A very strong and return client base. Though the line promotes conservative makeup trend, the quality of the product and pigmentation supported a more unique and subjective art palette as well.

    Cons

    Corporate politics. Not recognizing passionate artists. Not utilizing or promoting their skilled talent. Not keeping up with stock concerns. Not ever promoting or upgrading the mens line. Not ever introducing a organic line.

    Advice to Management

    Pay more attention to the "hired help" behind the counters. They are the pillars in which you stand. They are the closest to the clientele. They are the most informed on what the line needs, lacks, client wants, concerns. Better communication between on counter staff and corporate. An awareness that morale, dedication, passion, utilization, optimal customer service, corporate acknowledgement, they are all connected.

  11. Lancome Sales and Training Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I had a great experience in learning how to coach and manage different teams. Loved Lancome and the perks that came with the job, such as free swagg. The pay was decent, plus an expense account.

    Cons

    Lancome is a great company... Not so much the retailers like Macy's. Motivating Macy's employees is like trying to heard cats.

    Advice to Management

    The industry is changing. If you don't evolve you"ll keep losing business. Planning more events and expecting results is not the answer.

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