Lancome Reviews

Updated July 27, 2015
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27 Employee Reviews

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  1. Helpful (1)

    Stressful- demanding- very repetitive , had to record in writing every single sale several times in diferent notebooks.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor - Lancome in Houston, TX
    Former Employee - Beauty Advisor - Lancome in Houston, TX

    I worked at Lancome full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They give you discounts- give you gratis and the product is good. I still use it.

    Cons

    the management always dissatisfied w results, always wanted higher sales , continuously raising the ceiling for sales results. Definitely hard to please, to say the least !

    Advice to Management

    Macys store # 715 Fix the counter, it's outdated, very difficult to move around and work efficiently. The counter manager was okay , I guess.. She would never tell you what to do directly, she would use somebody else to let you know. Very old school managerial skills !!


  2. Helpful (2)

    Beauty director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome

    Pros

    A very strong and return client base. Though the line promotes conservative makeup trend, the quality of the product and pigmentation supported a more unique and subjective art palette as well.

    Cons

    Corporate politics. Not recognizing passionate artists. Not utilizing or promoting their skilled talent. Not keeping up with stock concerns. Not ever promoting or upgrading the mens line. Not ever introducing a organic line.

    Advice to Management

    Pay more attention to the "hired help" behind the counters. They are the pillars in which you stand. They are the closest to the clientele. They are the most informed on what the line needs, lacks, client wants, concerns. Better communication between on counter staff and corporate. An awareness that morale, dedication, passion, utilization, optimal customer service, corporate acknowledgement, they are all connected.


  3. Lancome Sales and Training Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I had a great experience in learning how to coach and manage different teams. Loved Lancome and the perks that came with the job, such as free swagg. The pay was decent, plus an expense account.

    Cons

    Lancome is a great company... Not so much the retailers like Macy's. Motivating Macy's employees is like trying to heard cats.

    Advice to Management

    The industry is changing. If you don't evolve you"ll keep losing business. Planning more events and expecting results is not the answer.


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  5. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Manager in Philadelphia, PA
    Current Employee - Counter Manager in Philadelphia, PA

    I have been working at Lancome full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -You get company Gratis twice a year -Training in makeup, skincare, and fragrance provided by the company -Learn how to sell

    Cons

    -Not much room for growth unless there are open positions within the company


  6. Helpful (1)

    I currently work part time for Lancôme as a beauty adviser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor - Lancome
    Current Employee - Beauty Advisor - Lancome

    I have been working at Lancome part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing counter manager. Everyone is very friendly and makes you feel right at home. Amazing training got walked through and learned about every product and got to try it out so I could understand it more. Best job ever!

    Cons

    Calling all day for presale but other than that I love everything about it

    Advice to Management

    Your doing an amazing job. I'm so happy with this company!


  7. Working with makeup and skincare products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lancome Counter Manager/Beauty Advisor in Crystal Lake, IL
    Former Employee - Lancome Counter Manager/Beauty Advisor in Crystal Lake, IL

    I worked at Lancome part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice product line, nice gratis, went to Chicago for makeup training with new product

    Cons

    Numbers oriented business. More concerned about selling and making goals than forming genuine bonds with the customer. More Introductory training when beginning beauty advisor/counter manager positions would have been helpful

    Advice to Management

    Truly care about your employees! Their job satisfaction effects the customer experience!


  8. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lancome

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great, fun, fashion, business, cosmetics

    Cons

    great, fun, fashion, business, cosmetics


  9. Didnt feel organized as a company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Tampa, FL
    Former Employee - Beauty Advisor in Tampa, FL

    I worked at Lancome part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    supposed to get gratis, but I didn't get any, maybe I didn't stick around long enough, I was over it

    Cons

    no training, felt lost when customers asked me about the products

    Advice to Management

    give real training


  10. Helpful (1)

    Not a good place to work if you want to grow in the industry.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome

    Pros

    Good salary and benefits. Carefree environment. People in generally are friendly.

    Cons

    High turnovers. No leadership, no structure and no planning. A lot of important roles take on by interns without any training and direction. A lot of unrealistic expectations. Long hours.

    Advice to Management

    Clean the house and hire people with the right experience.


  11. Helpful (2)

    Fun and easy workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Honolulu, HI
    Former Employee - Beauty Advisor in Honolulu, HI

    I worked at Lancome full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Generous Gratis, working with makeup, skin care line is amazing, decent pay, fair counter manager.

    Cons

    It's an independent contracting company. You can be let go for no reason at all. No benefits.

    Advice to Management

    Treat your loyal employees with a little more respect



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