Landmark Aviation Reviews

Updated August 24, 2015
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2.9
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Dan Bucaro
9 Ratings

47 Employee Reviews

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  1. A paycheck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Technician in Dulles, VA
    Former Employee - Line Technician in Dulles, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Landmark Aviation full-time (More than a year)

    Pros

    Company gave free food sometimes, benefits were adequate, job is a complete cakewalk. About 60-80% of your day is going to be either sitting around just hanging out and talking though occasionally there are busy days.

    Cons

    The salary of line technicians were pretty low especially for the living cost of the area. Job can be dangerous due to working around jet engines and propellers. Can easily get killed if your not careful.

    Advice to Management

    Keep Landmark a chill place. At the time I worked there, I wasn't really looking for anything too serious career-wise. Most people are younger and Landmark is a good way of easing into a life with a full time job.


  2. Landmark review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Norfolk, VA
    Current Employee - Customer Service Representative in Norfolk, VA
    Recommends
    Neutral Outlook

    I have been working at Landmark Aviation full-time (More than a year)

    Pros

    Interaction with different people everyday, including VIPs and celebrities. Catered meetings. People you work with are awesome. Awards and rewards if you accomplish a task that's very important.

    Cons

    Management is on a tight budget, and does not know how to do your specific job but expects you to do it effectively with no help at all. But overall, not the worst job I've ever had.

    Advice to Management

    Get to know all of your employees. Some do not have respect because favoritism is heavily shown.


  3. Good Company with growth potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Winston-Salem, NC
    Former Employee - Manager in Winston-Salem, NC
    Recommends
    No opinion of CEO

    Pros

    Growing company with many avenues for career growth in aviation. The company is a fast paced trendsetter in the aviation industry and is one of the largest service providers in the U.S.

    Cons

    As the company has grown there has been a somewhat reduced focus on customer service, which is the key differentiator in this industry among competitors. The core group of site managers is very committed to customer service at the location level.


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  5. HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefit plan and reasonable salary

    Cons

    Do not readily listen to nor adapt employee suggestions


  6. Great Company to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Tamiami, FL
    Current Employee - Customer Service Representative in Tamiami, FL

    I have been working at Landmark Aviation full-time (More than a year)

    Pros

    Great company, they offer all of the benefits that most company now a days wouldn't offer. Very family oriented ambiance.

    Cons

    I have no cons for this company


  7. Helpful (1)

    Steer clear

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers are helpful and get along well.

    Cons

    Employees are just a number, and they mean to keep those numbers low. They operate on a skeleton crew, not just in each FBO and MRO but in their corporate office as well. All HR, payroll etc.. functions are done in Houston for all companies and it's too big of a job for them to keep up and there are many mistakes. Lay offs are many, or actually cutbacks since they won't be calling you back. If you're not billable you're not necessary. It was a good company until purchased in 2014 and became Landmark.

    Advice to Management

    Treat your employees as importantly as the work they provide. You can't provide a decent service without adequate personnel.


  8. Helpful (1)

    Work Hard Play Hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Service Trainer in Waukegan, IL
    Former Employee - Line Service Trainer in Waukegan, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Landmark Aviation (More than 8 years)

    Pros

    The pros of the job are many. Work outside in the summer time, get a tan, working with talented individuals and getting a chance to hone customer service skills. In addition the management is very supportive and if you show loyalty, they have your back. I left the company after 8 years and my exit was professional, courteous and amiable. My site location was UGN or Waukegan. If you work hard, you can play hard. As with any job, and this is lost on many today, you have to work. Nothing is free. Landmark Aviation pays you to do a job and they expect it to be done with a safety first prerequisite. If you learn or are at least teachable, you can go far. The sky is the limit...no pun intended. The company invests a great deal of money in your education in both the job and has tuition reimbursement. Benefits are great too. PTO is 10 days plus 5 sick days a year. 401K options, this is a real job. It's quite refreshing in today's world.

    Cons

    As with any job, there are also cons. This list is much longer than the pros, but thats becasue I justify some things as well. Cons of this job would be the flip side of working outside, that is, you work outside in the winter as well. So if it's -20, you're still outside. Remember, work hard play hard. Pay scale is also not exceptional, however with yearly raises, an experienced Line Service Professional can expect to be in the $14-$15 hourly rate in a year or so as long as the dedication and work ethic are there. Conversely, the non experienced professional coming into this job should expect an offer in the $11-$13 per hour rate. As with any place where you work as a team, there are people who can be complainers. This is an opportunity to improve your leadership skills and work with them to change their attitudes and thus prove yourself as a leader. Shift work. Shift work has two inherent problems, first, you're either going to be up super early for 1st shift, or work late into the evening or over night. Depending on the job sites needs, you can be moved around. The good point about this is of course ability to work on different shifts to see what goes on, which leads into the 2nd inherent problem with shift work. 1st shift gets management face time. This means they are favored in all arguments. This is not particular to this company, it is the same everywhere from hospitals to factory work. And while it is true that the second shift of any institution is usually the bearer of loads they seldom get credit for this because of the former. 3rd shift has the inherent issue of constantly having to prove it's worth and typically has morale issues stemming from a lack of respect and understanding (perceived by them) from other shifts in regards to what the (third shifters) consider a great sacrifice, that is working and staying up all night. Staffing. As with any job that entails actual work, good help is indeed hard to find. The turn over rate for Line Service Professionals is very high, which is why you DO NOT RECEIVE a 90 day raise. You get one after six months. The loyal are rewarded. This high turnover rate is expensive as well, considering the high level and constant training requirements of the industry. The staffing issue leads to varied schedules and a busy work load. 6 day work weeks will and can happen with little or no notice. This is not particularly the job for a father of young kids / anyone with outside job commitments. I would say this jobs ideal candidate is a 19-30 year old with an open schedule to work and make money. Whiners and complainers need not apply.

    Advice to Management

    Proactively search for candidates to aid in the staffing issue. Reactive hiring always leaves a bad taste in the mouths of employees and leads to morale issues. While this may be a corporate policy to start looking after an employee puts in notice or quits, this just isn't good business. Job fairs and the like should be in place and there should be a stack of no less than 10 backlogged applications that are ready to hire, meaning background check and pre-employment interview have already been completed to a point. Yes, this costs money but not as much as it costs when jobs aren't completed on time and there is a failure on the customers end. Management's attitudes, compassion and loyalty is high and I believe a strong point, specifically at the UGN location.. Keep up the great work so that others will list Landmark Aviation as a highlight in their careers.


  9. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is amazing. I love the diverse groups of people that I work with. You can advance if you apply yourself.

    Cons

    The shift schedules can be trying.

    Advice to Management

    Give up the good work


  10. Best entry level aviation job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Service Technician in Teterboro, NJ
    Current Employee - Line Service Technician in Teterboro, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Landmark Aviation full-time (More than 10 years)

    Pros

    Tips, paid vacation/holiday, down time here and there. Coffee, ice, newspapers, vending machines whenever you want.

    Cons

    Job is outside, summers are hot brutal/winters are also brutal.


  11. Helpful (1)

    Awesome Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wichita Falls, TX
    Former Employee - Customer Service Representative in Wichita Falls, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Landmark Aviation (More than a year)

    Pros

    Landmark Aviation is a wonderful Corporation . Good pay, benefits and awesome working condos as a whole. An awesome place to work if your aviation oriented and enjoy a new challange everyday. This was the job I would have stayed with until the end.

    Cons

    There is a huge leap between FBO management, and the powers that be. Bottom line ...excellent employees with ability to foster repeat customers and loyalty, great attendance, available 24/7, willing to take on any task...or one FBO customer with a bad attitude...

    Advice to Management

    A job that has been posted several times in the last 2 years....Something is wrong some where.



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