Landmark Industries

www.landmarkindustries.com

Landmark Industries Reviews

Updated January 21, 2015
Updated January 21, 2015
15 Reviews
2.2
15 Reviews
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Steven Dujka
9 Ratings

Employee Reviews

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  1.  

    It was a joy working at Timewise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Landmark Industries full-time (less than a year)

    Pros

    Working here was a joy because of a few reasons, the first being the pay. The pay was pretty good to start, especially since it was my first job

    Cons

    The biggest challenge in working here, and this will vary with manager and location, would be the pressure of doing your best under pressure

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent 9-5 work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Landmark Industries part-time (less than a year)

    Pros

    Fairly simple work, general cashier/clerk duties. Fun interacting with customers, generally a decent environment to work depending on location.

    Cons

    High turnover at times. Some co-workers need to leave personal life at the door. If you don't want to work, sit at home and dream... maybe you'll succeed when you adjust your mindset.

    Advice to ManagementAdvice

    Increase wages for those with good customer service and half a brain. People with good attitudes keep customers coming back, and it will better the company in the long run. Negotiate wages with new employees based on experience and education. Focus on growth in money making stores. The district manager is the main "boss" you get to see every now and then... fine by me I guess.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    no chance to grow your life style no value of experience , education ,if some body give the suggestion to grow your buss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Landmark Industries full-time (less than a year)

    Pros

    vary good place to work

    Cons

    it is good co need make a meeting with your joiner

    Advice to ManagementAdvice

    need to listen the joiner employ understand if employ want to work more give him a chance or make his time table like that he can work some other place to fulfill his need .test your employ ability to handle your store and increase your sale with his own experience and give you the other product to add on for mutual benefit do ;not hang with the same store manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Stress, anxiety, management by intimidation and 100% negative style of management. This was in 2014.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Management in North Houston, TX
    Former Employee - Field Management in North Houston, TX

    I worked at Landmark Industries full-time

    Pros

    Met a couple of great people.
    If you truly enjoy managing your people with a negative spin, including management by intimidation, this job is for you, especially if you enjoy being managed that way yourself. If you want your job to be your only life, this job is for you. If you enjoy unreasonable levels of stress and anxiety, this job is for you.

    Cons

    100% negative management style. Management by intimidation. My ex-supervisor had no personal life, so you were expected to work 24/7 with no personal life. Could get calls and txt messages 24/7 with demands for paperwork at ANY time. No continuity of management styles, so your supervisor could request anything they wanted, often more than what was required in other districts or zones. Antiquated software, double-duty data collection for information already being collected/provided. No opportunity to manage with a positive spin of training, coaching, mentoring and people development. Terrible training processes in place. Process & Procedure Manuel extremely out of date - years out of date (many things expected to be done differently now but not updated in the manuel). Nothing done right from a "people management" point of view (at least from my supervisor). Investigations, audits, data collection of information already provided/collected, employee "write-ups" - this was required so much that you had no time left over for actually training, coaching, mentoring & developing your people. Depending on the day, you could be working from 12 to 18 hours. This was a 7 day per week job - as stated before, no allowance for a personal life. Stress and anxiety levels so high that you couldn't easily fall asleep at night and woke up in the morning with your first thoughts while still laying in bed being "what didn't I get done that's going to cause my boss to be calling or txting me?".

    Advice to ManagementAdvice

    Get continuity of what's required in the field management positions in place soon. Eliminate the negative management style used by my ex-supervisor. Three people out of 6, including me, have left my ex-supervisor in a 6 week time frame. Does nobody notice this. I know that 2 more are actively looking to get out from under my ex-supervisor. I left with no job already lined up - something I've always preached that folks should never do! Realize that 99% of your people, in every management position, want (need) to have a personal life (outside of the company). Develop ONE document, not many, that can be done to inspect image, marketing, operations, security, etc. This doesn't need to be done with 3 or 4 different documents that are REQUIRED to be done. Put a system in place that allows the data collected weekly (daily if the system ever becomes a "live" system) to be compiled in-house for monthly, quarterly and annual reports. All the manual collection and manual compilation of this information is an absolute waste of time and dollars.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Decent convenience store management experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Pasadena, TX
    Former Employee - Store Manager in Pasadena, TX

    I worked at Landmark Industries full-time (less than a year)

    Pros

    Altogether, Landmark Industries (parent company of TimeWise Food Stores) is decent. While pay is somewhat below average and incentives for lower-tier employees are fairly non-existent, bonuses are offered for Store Management and higher along with decent pay.

    Cons

    Expansion on a large scale requires decent corporate backing, which Landmark Industries (TimeWise) lacked. This proved to be an issue when certain things needed to be completed in a timely manner and relied upon corporate employees.

    Advice to ManagementAdvice

    Lower-tier employees should receive better compensation. While the position of convenience store cashier is, by no means, a heavily skill-reliant job, it is a dangerous one (especially in areas such as Houston, where robbery is quite common). Proper pay and proper treatment / incentives will lead to a much more productive company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Landmark Industries full-time (less than a year)

    Pros

    I had a really good manager that went through the training with me, basic pay (started off with $7.75),

    Cons

    Grueling hours and was always left alone to work the busy shift

    Advice to ManagementAdvice

    Get more staff and increase the base pay to at least $8.00

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Casher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Landmark Industries full-time (more than a year)

    Pros

    Meeting Many interesting people. They just care about money and don't even care about how you are doing.

    Cons

    Very bad company to work with bad managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    This is the worst company ever to work for do not inquire unless you are looking for part time work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    I have been working at Landmark Industries full-time (less than a year)

    Pros

    I hate to say that there aren't any pros about this company except you get paid every Friday other than that this is a sad excuse of a family owned and operated business.

    Cons

    The cons omg where should I begin. Should I begin with the pay, the slow business, the out of date technology the list goes on and on. First off you guys need to get people in the corporate office educated with business along with TM's and DM's that care about the business and running it correctly. Promote the correct people so the business can grow, pay your employees wages to where they can live and enjoy their job. All your stores dont need to be 24 hrs especially when they aren't generating enough money in the after hours. Only leave stores open that are generating enough revenue to increase company profits. You lose a lot of money when money doesn't have to be lost. Learn how to compete with the competition and thats with gas prices..merchandise prices especially cigarettes. .increase pay Instead of losing employees to the completion..offer a cash card price also instead of just those Randall cards. I would lose the Randall card and just incorperate a cash price. Your gas stations dont sit on lots like some other gas stations that do like H.E.B Murphy USA and other lil gas stations. If you notice those gas stations that dont sit on other business parking lots can generate them more business like chevron..citgo and Valero they offer cash card prices which could increase gas sales. The Randall cards are headaches for the customers cuz they either dont work at the pump or they dont know how the program works. A lot of them dont know that their points are reset at the beginning of the month. Increase your pay for managers and cashiers. This will cause the correct people to apply instead of retired senior citizens which causes the pace of your business to be slow eventhough these are dependable workers this company needs to attract middle age workers who can keep the business runing at a fast pace. You guys need to pay time in a half on all holidays especially when we are spending time away from our famlies and you guys arent. The way this company treats its employees is like slavery..you work for nothing while they reap the benefits of your work. This company took over Shell and Exxon gas stations cut the employees pay and havent offered these poor employees a raise but the minute you ask for one they immediately say no like you are unworthy to them. They should start all employees off at the same wage wheather they are related to one of the DM's or TM's when other employees have had to prove themselves and still rejected a raise and pay them more than the employees who had been with the company for years who pay was cut and havent even thought to offer them a raise. TM's need to have backbones with upper management in not allowing that to happen when other employees have had to prove themselves to the company. Salary should be negotiable due to experience and education. Honor raises of employees who deserve them. Promote the correct people instead of friends or the employee that is buddy buddy with upper management. Become a real company!! There is no Chain of Command in this company just call whoever when you have an issue instead of using the appropriate action. The store managers and sometimes the TM's
    act like they are scared to discipline employees because they dont want to work. A lot of these employees barely work due to the pay and lack of consideration this company shows its employees. The corporate office, TM's and DM's barely visit the stores to check conditions and maintenance issues. The maintenance guys they have dont do any work. They leave pumps down for months which looks bad for business and causes lost in revenue. A lot of these pumps can be fixed by the manager which can save cost in maintenance and could increase wages for your employees. Incorporate pump school for manager training which teaches them how to safely work on their pumps and get them back up in an orderly fashion. Pumps shouldn't be down no more than 3 days but in Landmark Industries case you guys let pumps stay down for months. Anything electrical send maintenance out but for nozzles, breakaways, hoses, keypad overlays, printers, filters etc can all be done by management when shown the safe correct way. This company is so cheap that it wont hire real auditors..real employees...certified maintenance workers and pay their well deserved employees. Its like a slavery company that boast about being a billion dollar company to its managers and wont even pay us as employees. They are building two more new stores and will lose a lot of revenue and employees due to not competing with their competitors. .taking care of their employees..promoting the wrong people and letting DM'S and TM's run their stores when they dont care about the business or understand the concept of paperwork and how to explain it accurately to people who dont understand..get real auditors and stop using bad audits as tax write offs then moving the manager and their employees to another store. If there is an actual theft issue then those employees or managers need to be terminated not transferred to another store to cause theft again..loss of revenue for a company who is trying to grow. Upgrade your technology to make paperwork and ordering easy. Reward your employees and managers by offering bonuses and prizes. Offer better benefits to your employees like 401k..better insurance..30 day pay increase in the first 2 months dont wait 6 months or if an employee is given a raise due to their performance dont push the I evaluation back a year to stop their other raise. Your pay will only attract young teenagers and Citizens which causes a company to go on a downfall. Senior citizens dont like to change their ways yet they are dependable for work. Teenagers wont show up for work and will only give you a half ass job. Also trying to discipline a senior citizen and a young teenager is like banging on a bullet proof window meaning your point and focus for your company isn't getting through to them. This is a billion dollar company reward your workers and management team by having end of the year manager meetings at resorts to reward and give them breaks from their stores for working hard for this company. Offer employees incentives for selling some of the promotions going on the store. The company should pick a product to honor and offer a contest between employees to increase sales and offer them a reward for their hard work. Company needs to get stock so employees can invest in the company they are working for since they are producing profit for the company. This company needs to match penny for penny for penny in 401k and stock dividends. Want to succeed as a company. This company waste a lot of money on unnecessary stuff..employees...products and overtime. You lose more money paying employees overtime when you just can increase the pay and cut the overtime out. This Company waste a lot of labor hours and overtime hours due to the slow flow of their stores(they aren't busy at all due to the employees they hire..product and prices). Two or three employees working all at the same time when there is hardly any traffic flowing through these stores. All employees are allowed to get overtime where I work due to the low pay. Then as assistant manager they get mad if you say you need to get a second job due to the low pay. Then they try to wack your schedule around to make it impossible for you to get the second job which results in you losing a good employee due to lack of pay and being able to live. The corporate people will cut your pay and increase their pay so they can continue to live while you tryna figure out how you gone eat when you are the one in the store increasing the profit and customers coming to their stores.

    Advice to ManagementAdvice

    Management your family needs to learn to how to run a business appropriately. Take care of your employees. Reward them for their work. Show recognition to the employees and mangers running your business bringing and increasing your profit. Upgrade technology. .increase pay..compete with your competitors. .offer perks for your hardworking employees. Show fairness to employees and new hires by offering the same new hire pay. Give raises when raises need to be given and promote the right employees to run your business. Base pay off experience..education and knowledge of job.Make sure all your TM'S and DM's know all aspects of their job to where they can give accurate information to other managers and employees. Meaning understanding the security recap and how to do it accurately for store and audit purposes. Become a real company. Get a Mission. Statement about your company and what it represents. Corporate office. .TM's and DM's need to visit stores more often to check employee needs..conditions of stores and how there stores are operating. Things you can improve as a company. Before building new stores upgrade technology. .reward your employees with a pay increase especially the employees that have been with the company since you guys took over and start competing with your competition in order to be a successful company. All in all be a company that cares about its reputation. .running a business appropriately. .caring for their employees and promoting the right people in their company to run there business as if its their own to increase profit and customers to their store. Hire real auditors for accurate inventory counts and these stations need to be closed on Christmas so employees can spend time with their families. Offer additional pay on other holidays and close Christmas since this company doesn't generate a lot of business. It was a total waste of labor hours on Christmas or open later in the day.

    Negative Outlook
    Disapproves of CEO
  10.  

    store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Landmark Industries full-time

    Pros

    Will be promoted as a store manager whenever shortages of manager without experience, unprofessional appearance, or under ages of 20

    Cons

    Get fire whenever bad monthly audit to satisfy the upper level boss

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very stress-full, little help or training and forget about having a life outside work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Landmark Industries full-time (more than 5 years)

    Pros

    Weekly pay. Growing Company that often promotes from within.

    Cons

    Low pay for industry. Managers are required to work 6-3 Monday through Friday and 6-11 every Saturday plus longer hours as store needs. Usually this equates to 60-80h weeks or more, with no extra time off. Major price changes are often scheduled on major holidays, making it impossible for managers to request these days off.
     TM's get yelled at by senior management and in turn yells at managers instead of helping.
    Cashiers are paid a bare minimum pay and it's hard to find good reliable employees. If store has bad audits (monthly) it is standard praxis to blame it on employee theft and fire them without proof of any wrong-doing.
    Corporate clerks are not well trained or paid which results in accounting errors, sometimes jeopardizing the jobs of Managers in the field.
    Turnover rates are very high amongst sales associates as well as Managers.
    Earned bonuses are often canceled for many managers due to bad monthly audits or customer complaints even if the complaints are invalid.

    Advice to ManagementAdvice

    Adopt a more professional tone with your TM's and Managers. Reward good employees and Managers with incentives and better pay. Teach your TM's to help Managers and employees instead of finding excuses and fire or transfer people at will.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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