Landmark Theatres Reviews

Updated August 25, 2014
Updated August 25, 2014
14 Reviews

3.2
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ted Mundorff
5 Ratings

Employee Reviews

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  1.  

    Great fellow employees, fun job, but not for full-time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Staff  in  San Francisco, CA
    Current Employee - Floor Staff in San Francisco, CA

    I have been working at Landmark Theatres part-time for more than 3 years

    Pros

    Landmark Theatres is the cooler movie theatre to work at - more independent films, smart and creative fellow employees, etc, way better than bigger movie retail chains like AMC or Regal. In general, a fun place to work and not difficult work. Free movies and popcorn.

    Cons

    Does not pay well enough for full-time work, also it's very hard to get full time hours. . . but even at 35+ hours/week, at $10/hour I couldn't actually pay my rent. So for me, it's a supplemental income job. Also, customer service jobs are tough when you have difficult customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Floor Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Staff  in  Washington, DC
    Former Employee - Floor Staff in Washington, DC

    I worked at Landmark Theatres part-time for more than a year

    Pros

    I work at E-Street in DC. Managers were great. Free movie tickets and popcorn. Usually busy enough to make the shift go by pretty quickly but there was also time to mess around with colleagues.

    Cons

    Ticket taking shifts are intolerable. Pay was just ok. Promotions rarely came in house. Hours aren't great.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Box Office  in  Washington, DC
    Former Employee - Box Office in Washington, DC

    I worked at Landmark Theatres part-time for more than a year

    Pros

    Great work environment, free movies

    Cons

    Low pay, some employees stole from store

    Advice to ManagementAdvice

    Screen new employees better

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    The Most Depressing Theatre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Staff  in  Indianapolis, IN
    Former Employee - Floor Staff in Indianapolis, IN

    I worked at Landmark Theatres for more than 5 years

    Pros

    This theatre company provides free films, that's a selling point of theirs when hiring, and it's fantastic. It's also a great job if you're a huge film lover, because you're going to run into some very passionate moviegoers. That's pretty much it, for cons.

    Cons

    The particular theatre I worked at was absolutely filthy. The second I began working there, I cleaned things that hadn't been cleaned in years, and probably won't be cleaned again. The management and coworkers took themselves way too seriously, don't know how to maintain appropriate fun and professionalism, and know very little about the films this theatre plays (or films at all, I was shocked), and this is not an exaggeration. Not to mention, this theatre is not afraid to cut nearly 75% of your hours short when business gets slow--and it gets very, very slow, while they also over-staff.

    Advice to ManagementAdvice

    Actually consider that your employees--who actually are out on the floor getting the direct reactions and comments from customers--may know what they're talking about when it comes to concerns about the specific theatre's choices. Better yet, listening to the customers--especially people who know a lot about films--is a good idea, too. Please put the money your theatre receives towards sensible things, like properly getting the inappropriate stains out of your seats. Lastly, the head manager of this particular theatre was absolutely rude to every single complaining customer he came in contact with, most of the time for no reason. People complained about him everyday, but he's close friends with the owner of the theatre, so nothing gets done.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Easy Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Staff  in  San Diego, CA
    Former Employee - Floor Staff in San Diego, CA

    I worked at Landmark Theatres part-time for more than a year

    Pros

    -Easy job
    -Free movies
    -Free popcorn and soda

    Cons

    -No benefits
    -Hours can vary depending on the location

    Advice to ManagementAdvice

    No advice.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Greenwood Village, Arapahoe, CO
    Current Employee - Server in Greenwood Village, Arapahoe, CO

    I have been working at Landmark Theatres part-time for less than a year

    Pros

    My coworkers are amazing. They're very flexible with my student schedule. Because you make a good hourly wage, you don't have to depend on your tips. They have an open door policy, which means they hire anyone with a good application and interview. They also promote from within: all managers, bartenders, and projectionists were former floorstaff.

    Cons

    The open door policy can hurt the existing employees. My hours were cut, and I don't make many tips anymore because we have so many servers per shift. The management is fairly corrupt at the location I work at. For example, we had a sexual harassment case, involving myself, that the managers just "forgot" to send to HR three times.

    Advice to ManagementAdvice

    If an employee has a complaint, I think it's worth listening to. It might be a small thing, but you should make yourself available so employees feel comfortable talking to you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great Perks for a movie Buff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher  in  Los Angeles, CA
    Current Employee - Usher in Los Angeles, CA

    I have been working at Landmark Theatres part-time for more than 3 years

    Pros

    Access to amazing films
    heatlh and dental if you work enough hours
    somewhat flexible
    able to move from location to location

    Cons

    Not a lot of room for promotion at the location I'm currently at,

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Flexible, easy going job for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Floor Staff  in  Bethesda, MD
    Current Employee - Floor Staff in Bethesda, MD

    I have been working at Landmark Theatres

    Pros

    Unlimited free movies for you and your friends at the landmark and the regal nearby.
    Work isn't too tough, its a movie theater...
    There is room for promotion if you plan to stay there.
    Pretty decent pay and flexible schedule.

    Cons

    A lot of downtime sometimes. Cleaning at night. Busy nights can be stressful. Sometimes costumers complain about the stupidest things. There is a lot of paper work during training and they give you quizzes.

    Advice to ManagementAdvice

    Sometimes they just sit around and do nothing.

    Recommends
    Approves of CEO
  10.  

    Fun but not Affordable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Floor Staff  in  Philadelphia, PA
    Former Employee - Floor Staff in Philadelphia, PA

    I worked at Landmark Theatres

    Pros

    These theaters are small, and only show more independent films. This creates a slightly more intellectual environment than one would expect for an hourly movie theater job. It also creates an environment where you have plenty of time to bond with the rest of your team. Management can't help but be involved in the floor processes so the expectations on employees are very reasonable. Half of the managers that were there when I left had been trained as floor staff even if they had been hired as managers, the other half had been floor staff that got promoted. Every theater is very friendly, and the management is devoted as much to their teams as they are the functioning of their location. The managers I worked with were all expertly adroit at dealing with abusive customers and not allowing their employees to be taken advantage of. There is a lot of downtime between duties, making this a great place for students with heavy course loads.

    Cons

    Due to the nature of the business, the hours can be a bit rough. The company that owns the theater is very distant and has very little on the ground knowledge of the theater, and its location. This sometimes creates a situation where there are orders from the tip top that make very little sense in practical application. The pay is also somewhat low. Again, this is part of the nature of the business, since the theaters can't really afford to start people on much more, especially since turnover tends to be a bit high as people finish their educations and go on to their careers. The only other cons would be the customers. Not all of them, but at least half of them. Because these theaters are in a very well-off section of town, a good proportion of the clientele assume that the employees are idiots. I have never been abused so badly by customers that thought that their money should be able to let them bypass company policy.

    Advice to ManagementAdvice

    The location managers: Keep doing what you are doing. You guys have managed a great balance between doing what corporate expects and supporting your people, which made this one of the best jobs I've ever had.
    To the larger company: Less micromanaging of the locations. I realize profit is your goal, but since you are not there to truly assess locations in the long term, maybe your profit decisions should be based on feedback from the folks that are actually there, on the ground.

    Recommends
  11.  

    A great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Concession  in  Waltham, MA
    Former Employee - Concession in Waltham, MA

    I worked at Landmark Theatres

    Pros

    Fun, diverse, and interesting coworkers
    Solid management
    Downtime in between sets
    Very flexible schedule that is easy to fit around school or a second job
    Fairly laid-back atmosphere
    Free movies, popcorn, soda
    Many employees stay with the company for years

    Cons

    You have to work weekends, which can be a con for some people
    Getting grief from customers for the prices of things
    Rushes can be stressful for some people
    There aren't enough hours to go around for a full time position
    Compensation is low, but if you love movies, seeing them for free can make up for it

    Advice to ManagementAdvice

    Instead of updating the procedures and movies to mimic chain theaters, you should focus more on updating the building and equipment. The theater used to show a lot of great movies, but has been showing more commercial ones lately. I liked the independent feeling the theatre had when I first began working there, and think you should keep it that way.

    Recommends
    No opinion of CEO

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