Landry's Reviews

Pros

Fast pace environment, good management staff, Good money.

Cons

Slow during the off season. Full time becomes part time.

Pros

Company provides very good training. if you don't have any experience the company will provide all necessary materials that will help you to get knowledge.

Cons

As an employee you cannot have any discount on food and beverages unless u pay every week 10$ to have a right to order food 50% off, drink soda and coffee (not even cappuccino and espresso) and eat bread. Otherwise you pay for everything. The company trying to get profit not only from customers but from employees too. You have no benefits, no paid vacations.

Advice to Senior Management

If your employee is happy he will do everything he can to make your customers happy.

Pros

Training is extensive. There are several tests you have to take before you are allowed to wait tables. These test ensure the server has the propper knowlege to answer any question a guest could have and ensure consistent good service with each table. The food is good. Management has been there a while and they are very knowlegable.

Cons

There is a discount program which really offers little discount to employees and your are somewhat pressured to sign up. It costs $20 a month and gives you 50% discount on all food you order within the restaurant as well as allows you to drink unlimited soda and tea during work.

Pros

Big Corporation so there is a lot of mobility.

Cons

Large Corporate Structure that sometimes makes bad decisions for their employees.

Advice to Senior Management

Show more interest/care in the well being of your employees.

Pros

This is good job for students and people that like to work in the restaurant industry. The schedule is very flexible. salaries are the minimum, and tips are the average in the industry. However, I worked at Downtown Disney Rain forest cafe and what makes it different from other restaurants is that customers are constant at Disneyland. So, economic fluctuations do not affect one's shifts or income like in other places.

Cons

Rainforest cafe at Downtown Disney is a big restaurant. I believe there are 250 people working and very few managers. So, management is very strict and rely heavily on personal files. People who wants to get promoted get a little bossy.

Pros

Willing to work with the schedule of another job, if a day off is needed (but only if you are well liked).

Cons

Favoritism, lack of communication, lack of praise (but quick to reprimand), double standards, lack of management qualifications, quick to remove a problem instead of trying to fix it.

Advice to Senior Management

Learn to lead (not just manage) and communicate with all members of the team. Watch the empty promises and how they reflect badly on you when they are brought to light as being empty.

Pros

Decent discounts at restaurants. That is it, no other pros or reasons that I can think of to work at Landry's.

Cons

Upper Management uses fear and intimidation as their management style. When Downtown Aquarium first opened, management required the corporate office employees to assist on opening weekend. We showed up at the DT Aquarium and were informed that we would not be paid for working that weekend. Just one example of many where management treats employees as servants.

Pros

Option to work evenings only so you can go to school or have a day job
good food
great co-workers
Wonderful guests
beautiful view to gaze at while working

Cons

lower management overworked, grumpy, and stressed
inconsistent money due to over scheduling call shifts (you could get a schedule with all call shifts for the week!!!)
stressful environment and hard to give good service due to having to get the manager involved in everything you do. 1 or 2 managers for a huge restaurant. Managers getting pulled in every direction.
Senior management runs the restaurant and makes decision without hardly ever being there and wouldn't bother to ask servers, hostesses, bussers, etc of what was really going on.
HIGH TURNOVER OF SERVERS
Lots of unhappy employees - including lower management
side work could take over an hour at times - management always rushing you to get off clock, but not understanding that you have a million things that need to get done (and I for one wanted to get them done correctly)

Advice to Senior Management

Know what is going on in your restaurants better. Talk to FOH and BOH on what could create a better working environment and weed through the problems.
Give servers more autonomy and trust - I for one know how to do my job and shouldn't have to get a manager to split a check for me, transfer a table for me, etc. Finding a manger to do this takes a lot of time and guests are upset when they are left waiting for something I could have done in less than a minute.
Make your employees happy and feel appreciated because if you do that they will want to work harder for you.
If you don't do something to even out call shifts then people will start filling for unemployment due to the amount of call shifts. This is what happens when you over hire. People will catch on that they have the right to file for unemployment for days lost.

Pros

Other employees are very nice. Money is ok.

Cons

Management treats servers like dirt. I was swore and screamed at, on my first day on the floor, for a simple mistake. I get nothing but grief when I request a day off. I am afraid to ask questions for fear of getting a sarcastic, rude and disrespectful remark. Management really needs to respect its employee's and servers, who are the face of the company. Employees would be more inclined to do a good job if they didn't get treated with such disrespect and neglect. I have never been so dissatisfied with a job.

Advice to Senior Management

Treat your employees well and respect them. They are doing hard work to keep your paycheck coming in. If you treat them like dirt, they'll repay the favor.

Pros

Working in aquariums, most facilities require experience in an AZA accredited facility. Although the Downtown Aquarium is not a respectable facility within the field, it is AZA accredited.

Cons

Unprofessional. Promote unprofessional management. Frowns upon progress