Glassdoor is your free inside look at Landry's reviews and ratings — including employee satisfaction and approval rating for Landry's CEO Tilman J. Fertitta. All 60 reviews posted anonymously by Landry's employees.
Be The First To
Add Photos
24% of the CEO
Tilman J. Fertitta
I worked at Landry's full-time for more than 8 years
Pros – They give you extensive training no matter position you hold. There are systems in place how to handle different situations. They do promote from within. Quality of life for management is pretty good as well.
Cons – Pay for managers is on the lower side. Hard to get promoted . They micro-manage way too much.
Advice to Senior Management – Take the time to look at employees that are bought in to the chain and promote more often based on performance. Even possibly having a protocol for GM's to be on the lookout for employees who deserve promotion. Not having corporate constantly micro managing GM's so they can perform better without always feeling pressured.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-04 11:23 PDT
1 person found this helpful
I worked at Landry's full-time for less than a year
Pros – You pretty much work by yourself, but help is always available if you need it. You will learn a lot. The offer free tickets to employees for the Rockets, and Astro's games, and half off at most of their restaurants.
Cons – You will always be busy. Their office hours are 9am to 6pm, I didn't really like that. They are really not flexible. The pay is low, and you really have no were to move up to, so you may end up stuck as a restaurant account forever.
Advice to Senior Management – Give accountants few locations to review.
No, I would not recommend this company to a friend
2013-05-07 18:07 PDT
1 person found this helpful
I have been working at Landry's full-time for more than a year
Pros – Room for advancement is better than most restaurants.
Cons – You'd have to advance in the Landry's corporate structure which prides itself on ruthless cost cutting at the expense of their employees and product quality.
Advice to Senior Management – Abandon ship. I haven't seen a manager last for more than a year or two.
No, I would not recommend this company to a friend
2013-06-07 12:10 PDT
1 person found this helpful
I have been working at Landry's full-time for more than 8 years
Pros – Guest, guest, guest and guest
Cons – Corporate and HR horrible. Management theft out of control, management cover ups, sexual harrassement and a list that never ends
No, I would not recommend this company to a friend
2013-04-30 12:51 PDT
2 people found this helpful
I worked at Landry's full-time for more than 7 years
Pros – Discount program that you pay for every week. This place is such a rip off and I would advise one to stay far away and look for one of the many other hospitality companies that care for their employees.
Cons – Cheap, rude, inconsiderate, money hungry, heavily micromanaged, cheap, ruthless, arrogant, cheap, ignorant, cheap, discount program is a ripoff, cheap, cheap
Advice to Senior Management – Take care of your employees
No, I would not recommend this company to a friend
2013-03-15 09:34 PDT
I worked at Landry's part-time for more than a year
Pros – good perks for working there i.e. discounts
Cons – under valued workers and underpaid
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-19 15:09 PST
2 people found this helpful
I have been working at Landry's full-time
Pros – They offer lots of opportunity for transfer and upward mobility, and they have very specific systems in place for managing costs, reporting information. If you prefer to have very clear cut expectations of the job responsibilities this is the place to go.
Cons – There is little room for entrepreneurial managers at Landry's. They are a large publicly traded company that prescribes methods of dealing with situations, is big on corporate control, and has little tolerance for interpretation of their guidelines. The focus is on profits and share value, so if you have a desire to work with excellent ingredients, or participate in a business that values excellence in service, this is not the company to work for. There are food and service standards, but they are just good enough to keep them in business, and limit customer complaints.
No, I would not recommend this company to a friend
2013-02-03 08:02 PST
1 person found this helpful
I have been working at Landry's full-time for more than 10 years
Pros – If you don't want to have a home life then this company is for you!!!
You get to share your tips with the CEO, on a daily basis!
Cons – They cheat employees and their guests.
They really don't sell you what the menu reads.
I can get better food from Aldi's.
it was once a superior restaurant then Landrys bought it out.
Everything is now canned and frozen.
They say you are eating filet sandwiches at the bar but it is really top round choice beef.
They use the cheapest products available.
They know that their products are inferior but they really don't care.
Don't bother writing a complaint to corporate because they do not read it. They really don't care.
Advice to Senior Management – What are you doing their...
No, I would not recommend this company to a friend
2013-02-27 05:51 PST
3 people found this helpful
I worked at Landry's for more than 3 years
Pros – A stepping stone. Tillman does a good job of sucking money out of his restaurants, and souls out of his employees.
Cons – Negative culture from the top down. Treat employees as expendable commodities. Benefits are a joke. Positive re enforcement not in their vocabulary. Corporate decisions made in a vacuum- complete disconnect from customers and employees. Managers are constantly under pressure from supervisors. Ridiculous obsession with selling their buy in rewards card to customers, seems to be the only metric they care about.
Advice to Senior Management – If you want to improve products or services, listen to your customers. If you want to improve operations, listen to your employees on the ground. Of course, in order to do so you'll first have to pull your heads out of your own asses, so start with that.
No, I would not recommend this company to a friend
2013-02-20 07:31 PST
1 person found this helpful
I worked at Landry's part-time for more than 3 years
Pros – 50% off of meals at any Landry's concept.. IF you pay the 18 dollars a month to pay for the privilege; popular name recognition of restaurants so generally pretty busy.
Cons – Management seemed ridden pretty hard by the upper level management which trickled down to the employees. They seemed to expect million dollar results for paying managers low salaries and making them micromanage everything in the restaurant that probably results in high burn outs. In my personal opinion, the company seem okay with maximizing profits at the expense of the lower ranked employees and food they serve. I did not get the sense that the company cared at all about the well-being of the employees or ways to incentivize selling Landry's select cards or merchandise.
Advice to Senior Management – There seems to be a low morale among the managers, wait staff and kitchen in this company. As someone who used to enjoy my job, Landry's just seems to give the impression that employees are expendable. I'm not certain that many employees like feeling this way and are all that motivated to sell merchandise, up-sell or give stellar customer service when your employer could care less if you're mentally and emotionally thriving. But again, I realize it's a large corporation and it just seems like it's the name of the game. If you are in the hospitality industry, I would recommend this company as a quick fix to pay your bills, but I wouldn't recommend advancing in this company long term. Be prepared to have pretty impossible workloads and stress in conjunction with a low salary.
No, I would not recommend this company to a friend
2013-02-08 16:26 PST
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around